Leasing Manager

Harbor Group International; Cincinnati (AR); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical, Dental & Vision Plans

401(k) Plan with Employer Matching

Paid Time Off (PTO) & 10+ Holidays

Paid Parental Leave

Employee Apartment Discount

Job summary

Harbor Group Management Company seeks an energetic Leasing Manager to drive occupancy and revenue by leading leasing and marketing efforts. The role oversees leasing staff, manages campaigns, and ensures exceptional resident experiences.

The ideal candidate blends leadership with hands-on leasing execution, relaying performance updates to owners and senior management while maintaining strong community visibility and resident satisfaction.

Qualifications

• High school diploma or equivalent required.
• Minimum of one year multifamily leasing experience.
• Proficient with Microsoft Office and property management software.
• Strong knowledge of leasing, marketing and customer service best practices.
• Experience managing or heavily utilizing social media for leasing/outreach preferred.
• Excellent organizational and communication skills for multitasking in a fast-paced environment.
• Must be customer-service oriented with professional resident/vendor interactions.
• Weekend availability may be required by the property.
• Valid driver’s license is required.

Responsibilities

• Lead the leasing team by training and evaluating performance to meet occupancy and leasing goals.
• Develop and execute marketing, advertising, and sales strategies to maximize community visibility and high occupancy.
• Oversee leasing operations including tours, applicant qualification, lease documents, move-ins and renewals.
• Maintain an appropriate inventory of ready apartments and ensure market readiness.
• Collaborate with maintenance to ensure units and amenities meet standards.
• Analyze local market trends to adjust pricing, concessions, and promotions.
• Generate and review leasing reports and traffic data using property management software.
• Ensure accurate entry of traffic, leases and renewals in the system.
• Plan and implement leasing events and renewal programs.
• Address inquiries/complaints with professionalism and prompt resolution.
• Provide performance updates to owners and senior management.

Skills

Communication skills

Organizational skills

Customer service

Social media

Time management

Attention to detail

Education

High School Diploma or equivalent

Tools

Microsoft Office

Property Management software

Job description

Harbor Group Management Company is a multi‑billion dollar real estate investment and property management firm. As we continue to grow, we are looking for passionate, goal oriented, creative individuals with an entrepreneurial spirit and great communication skills. Harbor Group is dedicated to outstanding customer service and providing exquisite living experience for our residents.

Leasing Manager

Job Title: Leasing Manager

Division: Multifamily

Status: Non-Exempt

JOB SUMMARY: The Leasing Manager is responsible for driving occupancy, revenue, and resident retention by leading the community’s leasing and marketing efforts. This role oversees leasing staff (as applicable), manages marketing campaigns, monitors leasing activities, and ensures exceptional customer experience for prospects and residents. The ideal candidate combines leadership, strategic planning, and hands‑on leasing execution.

ESSENTIAL DUTIES AND RESPONSIBILITIES: include the following but are not limited to the job specifications contained herein. Additional duties or job functions that can be performed safely may be required as deemed necessary by Harbor Group Management Company.

• Lead the leasing team by training and evaluating performance to meet occupancy and leasing goals.
• Develop and execute marketing, advertising, and sales strategies to maximize community visibility and maintain high occupancy rates.
• Oversee leasing operations including touring, qualifying applicants, preparing lease documents, and managing move‑ins and renewals.
• Maintain and monitor an appropriate inventory of “ready” apartments and ensure the community is always market ready.
• Collaborate with the maintenance team to ensure apartment units and community amenities meet aesthetic and safety standards.
• Analyze local market trends, competitor offerings, and traffic data to adjust pricing, concessions, and promotions as needed.
• Generate and review leasing reports, financial summaries, traffic logs, and conversion metrics using property management software (MRI or similar).
• Ensure timely and accurate entry of traffic, notices, leases, and renewals into the management system.
• Plan and implement leasing events, resident engagement activities, and renewal programs.
• Address resident and prospect inquiries or complaints with professionalism and prompt resolution.
• Prepare and deliver leasing and marketing performance updates to owners and senior management.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• High School Diploma or equivalent.
• Minimum of one year multifamily leasing experience.
• Proficient with Microsoft Office and Property Management software experience is a must.
• Solid knowledge of leasing, marketing, and customer service best practices.
• Experience managing or heavily utilizing social media for leasing and outreach (Facebook, Instagram, etc.) is preferred.
• Excellent organizational and communication skills with the ability to manage multiple tasks and deadlines in a fast‑paced environment.
• Strong attention to detail, problem‑solving skills, and the ability to work independently or as part of a team.
• Must be customer‑service oriented with the ability to interact professionally with residents and vendors.
• Flexibility to work weekends if required by the property.
• Valid driver’s license required (for operating golf carts if applicable).

WHAT WE OFFER

• Competitive Salaries & Bonuses
• Medical, Dental & Vision Plans
• 401(k) Plan with Employer Matching Contributions
• Paid Time Off (PTO) & 10+ Paid Holidays
• Paid Parental Leave
• Paid Birthday Off (Multifamily)
• Flexible Spending Accounts
• Company‑Paid Long‑Term Disability
• Company‑Paid Life Insurance
• Short-Term Disability
• Health Savings Account with Employer Contributions
• Pre-Tax Commuter Benefit (Corporate)
• Wellness Perks
• FinFit Financial Wellness Program
• Legal Resources
• Employee Apartment Discount
• Employee Referral Program
• Employee Assistance Program
• Tuition Reimbursement
• Insta Pay Eligible
• Volunteer & Community Service Opportunities
• Employee Recognition & Awards

Benefit eligibility will be determined at the time of hire. Eligibility for certain benefits may vary based on position, location, hours worked, and other qualifying criteria.

Veteran Friendly

This pre-employment application will be given every consideration, but its receipt does not imply that the applicant will be employed. Each question should be answered in a complete and accurate manner as no action can be taken on this application until all questions have been answered.

Harbor Group Management is proudly an Equal Opportunity Employer EOE/M/F/D/V. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.