Leasing & Live It Specialist — Community Experience

Hrpliving; Lake Ellsworth (NC); On-site; USD 38,000 - 52,000; Full time

Job summary

Hawthorne is seeking a Leasing Consultant to be the face of our Live It culture, delivering standout experiences while guiding prospects from first contact to move-in. You will lead apartment tours, respond to inquiries, and engage residents through events, always aiming to create welcoming, lasting connections.

The role emphasizes relationship-building, occupancy goals, and marketing support, with a strong focus on a positive, customer-centered approach in a fast-paced community setting.

Qualifications

• Warm, professional greeting of prospective residents.
• Clear communication across in-person, phone, and online.
• Willingness to learn and be coached on brand standards.

Responsibilities

• Greet prospective residents warmly and professionally.
• Conduct personalized apartment tours highlighting lifestyle and value.
• Respond to inquiries promptly via phone, email, and web.
• Convert leads to leases through follow-up and relationship-building.
• Complete leasing applications, verifications, and move-in paperwork.
• Support community occupancy and renewal goals.
• Coordinate and attend resident events and respond to questions with empathy.
• Maintain a clean, welcoming office and common areas.
• Assist in marketing the property via social media and outreach.
• Stay informed on local market trends and competitor properties.

Skills

Positive Attitude

Clear Communicator

People Service

Persuasive

Willingness to Learn

Job description

Hawthorne is seeking a Leasing Consultant to be the face of our Live It culture, delivering standout experiences while guiding prospects from first contact to move-in. You will lead apartment tours, respond to inquiries, and engage residents through events, always aiming to create welcoming, lasting connections.

The role emphasizes relationship-building, occupancy goals, and marketing support, with a strong focus on a positive, customer-centered approach in a fast-paced community setting.