Leasing Counselor

Blue Roc Premier Family of Companies; Orlando (FL); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Competitive salary

Insurance package (Medical, Life, DENT

Paid vacation

Bonus structure (move-ins & renewals)

401K Retirement Plan

Rent discount

Job summary

Blue Roc Premier Family of Companies is seeking a seasoned Leasing Consultant to join our team. You will lead guided apartment tours, manage leasing paperwork, and ensure model units are presentation ready, all while applying strong customer service and sales skills.

You will need knowledge of lease terms and community regulations, plus familiarity with RealPage/Entrata systems. A valid driver’s license and bilingual abilities are a plus.

Qualifications

• Minimum of two years of experience in the apartment industry in a comparable capacity.
• RealPage/Entrata or equivalent systems are essential.
• College degree is beneficial but not mandatory.
• Proven customer service experience is required.
• Valid driver’s license is required.
• Bilingual skills are a plus.

Responsibilities

• Conduct guided tours of apartments for prospective residents.
• Complete leasing paperwork and facilitate rental deposits.
• Ensure model apartments are prepared for viewing.
• Understand lease terms, property specifications and community rules.
• Utilize sales techniques and closing strategies.
• Stay informed about market trends and pricing/amenities.
• Maintain communication with apartment locators and local businesses.
• Regularly assess competitor communities.
• Know rental application requirements and screening policies.
• Engage in weekly outreach marketing activities.
• Develop resident retention programs to encourage renewals.
• Organize and maintain resident and property records.
• Handle resident inquiries and grievances promptly.
• Assist in collection of overdue rent payments.
• Know landlord-tenant and fair housing laws.

Skills

Customer service

Bilingual

Driver's license

Education

College degree beneficial

Tools

RealPage/Entrata

Job description

Leasing Consultant

Blue Roc Premier is actively searching for a seasoned and skilled Leasing Consultant to become a valuable addition to our team. We prioritize the growth and development of our staff, offering an outstanding training program aimed at cultivating strong leadership abilities in you.

Your day as a Leasing Consultant:

• Conduct guided tours of apartments for potential residents.
• Complete leasing paperwork and facilitate rental deposits.
• Ensure that showcase apartments are prepared for viewing.
• Possess a comprehensive understanding of lease terms, property specifications, and community regulations.
• Utilize effective sales techniques and closing strategies.
• Stay informed about current market trends.
• Familiarize oneself with the community's pricing and amenities.
• Maintain communication with apartment locator services and local businesses to stay competitive.
• Conduct regular assessments of competitor communities.
• Acquire thorough knowledge of rental application requirements, screening procedures, and rental policies.
• Engage in outreach marketing activities on a weekly basis.
• Develop and implement resident retention initiatives to encourage lease renewals.
• Organize and maintain resident and property records.
• Handle resident inquiries and grievances professionally and promptly.
• Assist in the collection of overdue rent payments.
• Knowledgeable in Landlord-Tenant Laws and Fair Housing Laws

Requirements:

• Minimum of two years of experience in the apartment industry in a comparable capacity.
• Proficiency in RealPage/ Entrata, or equivalent systems is essential.
• While a college degree is beneficial, it is not mandatory.
• Demonstrated expertise in customer service is a prerequisite.
• Valid Driver's License.
• Bilingual is a plus

What We offer:

• Competitive salary
• Comprehensive insurance coverage to include Medical, Life, Dental, Vision, Long and Short-Term Disability
• Paid vacation
• Competitive bonus structure to include move-ins and renewal
• 401K Retirement Plan
• 40% rent discounted apartment

Background screening is required

We are an equal opportunity employer.

Consultor(a) de Arrendamiento

Blue Roc Premier está buscando activamente un(a) Consultor(a) de Arrendamiento con experiencia y habilidades para convertirse en una valiosa adición a nuestro equipo. Priorizamos el crecimiento y desarrollo de nuestro personal, ofreciendo un programa de capacitación excepcional enfocado en desarrollar sólidas habilidades de liderazgo.

Su día como Consultor(a) de Arrendamiento:

• Realizar recorridos guiados por los apartamentos para posibles residentes.

• Completar la documentación de arrendamiento y facilitar los depósitos de renta.

• Asegurar que los apartamentos modelo estén preparados para su exhibición.

• Contar con un conocimiento integral de los términos del contrato, especificaciones de la propiedad y reglamentos de la comunidad.

• Utilizar técnicas efectivas de ventas y estrategias de cierre.

• Mantenerse informado(a) sobre las tendencias actuales del mercado.

• Conocer a fondo los precios y amenidades de la comunidad.

• Mantener comunicación con servicios de localización de apartamentos y negocios locales para mantenerse competitivo(a).

• Realizar evaluaciones periódicas de comunidades competidoras.

• Adquirir un conocimiento detallado de los requisitos de solicitud de renta, procesos de selección y políticas de arrendamiento.

• Participar semanalmente en actividades de mercadeo y alcance comunitario.

• Desarrollar e implementar iniciativas de retención de residentes para fomentar renovaciones de contrato.

• Organizar y mantener los registros de residentes y de la propiedad.

• Atender de manera profesional y oportuna las consultas y quejas de los residentes.

• Apoyar en la cobranza de pagos de renta vencidos.

• Tener conocimiento de las leyes de Arrendador–Inquilino y de Vivienda Justa (Fair Housing).

Requisitos:

• Mínimo de dos (2) años de experiencia en la industria de apartamentos en un puesto similar.

• Dominio de sistemas como RealPage/LRO, Entrata o equivalentes (indispensable).

• Título universitario deseable, pero no obligatorio.

• Experiencia comprobada en servicio al cliente.

• Licencia de conducir válida.

• Bilingüe es un plus.

Lo que ofrecemos:

• Salario competitivo.

• Paquete integral de seguros que incluye médico, vida, dental, visión, discapacidad a corto y largo plazo.

• Vacaciones pagadas.

• Estructura de bonos competitiva que incluye mudanzas y renovaciones.

• Plan de jubilación 401(k).

• 40 % de descuento en renta del apartamento.

Se requiere verificación de antecedentes.

Somos un empleador que ofrece igualdad de oportunidades.