Leasing Consultant - Vantage

Supermagia; Los Angeles (CA); On-site; USD 30,000 - 37,000; Full time

Job summary

Vivmark Residential is seeking a Leasing Consultant in the Los Angeles area. You will market the community, follow up on sales leads, and cultivate relationships with prospective residents.

The role focuses on delivering exceptional customer service and maintaining property appeal. Responsibilities include guiding tours, explaining lease terms, coordinating move-ins, and handling payments and documentation with accuracy.

Qualifications

• High school diploma or equivalent required.
• Strong customer service orientation with a sales mindset.
• Experience or ability to manage multiple tasks in a fast-paced environment.

Responsibilities

• Marketing the community and following up on leads.
• Providing exceptional customer service to residents and prospective residents.
• Explaining lease provisions and coordinating move-in activities.
• Processing payments and leasing documents efficiently.

Skills

Customer service

Communication

Multitasking

Relationship building

Education

High School diploma or equivalent

Tools

Property management software

Google Suite

Job description

**This position will be covering an employee on Leave of Absence. At the conclusion of which, we will explore other positions with Vivmark Residential as appropriate.Vivmark Residential exists to set the mark for what home can be. Formed through the merger of AvalonBay Communities and Equity Residential, Vivmark brings together two industry leaders with a shared commitment to excellence, innovation, and delivering exceptional living experiences. Our vision is to be the most trusted and best-performing rental housing company in America - one that continues to get better as it grows. And we're looking for people who want to help us do it.As an owner, developer, and manager of more than 180,000 apartment homes in major markets across the US, we have the scale to offer something most companies can't. At Vivmark, team members move up and across functions, markets, and disciplines, building lasting careers. We invest in team members' growth, development, and capabilities that make them and us better, and we hold ourselves to the highest standard as an employer.The best people want to work here. We hope you're one of them.We Offer: A competitive benefits package that supports your health, financial well-being, and work-life balance, including medical, dental, and vision coverage, a 401(k) with company match, paid vacation and company holidays, and exclusive team member housing discounts.What You'll Be Doing:As a Leasing Consultant, you will spend half of your week effectively marketing your community and following up on leads, cultivating relationships with prospective residents. The other half of your time will involve providing exceptional customer service to enhance residents' experiences and maintaining the overall appeal and functionality of the property.Proactively responding to sales leads, promoting the community by addressing resident needs and providing information on availability, pricing, location, and amenitiesInviting and scheduling prospective residents for community tours, employing effective selling techniques to close dealsSupporting community marketing efforts by positively influencing online presence, offering input on advertising campaignsEffectively explaining lease provisions and community policies, ensuring comprehensive move-in activities and conducting orientations for new residentsEnsuring resident satisfaction and loyalty through prompt communication and proactive issue resolutionEfficiently managing leasing documents, processing payments, and ensuring completion of move-in proceduresWork Schedule: Tuesday-Saturday: 9am-6pmWhat You'll Need To Thrive:High School diploma or equivalentStrong customer service/customer facing orientation: Retail Sales, HospitalityWell organized with ability to prioritize and multi-taskExcellent communication and interpersonal skillsProficiency in using property management software & Google SuiteValid Driver's License required if employee will operate a motorized vehicle (e.g., car, golf cart) in their role. This varies by location.Knowledge of federal and state apartment housing lawsOffice team employees, with limited exceptions, are required to use their own Smartphone to perform certain aspects of their jobBonus Qualifications:Experience in leasing or property management,College degree or courseworkSalary: $22.50 - $27.49 per hourEmployees are eligible for overtime pay and performance incentives.The successful candidate's starting pay will be determined based on job-related skills, experience, and qualifications.Qualified Applicants with arrest or Conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.