Leasing Consultant - The Kilby

Equity Residential; Austin (TX); On-site; USD 45,000 - 55,000; Full time

Job summary

Equity Residential is seeking a Leasing Consultant for its Kilby community in Austin, TX. Your role will involve marketing the property, providing exceptional customer service, and enhancing the overall living experience for residents. If you are organized, customer-oriented, and ready to thrive in a dynamic environment, we want you on our team.

Benefits

Medical, dental, and vision care

9 paid holidays and annual vacation time

401(k) Retirement Savings Plan

Rent Discounts

Leadership Development

Qualifications

• Strong customer service/customer facing orientation.
• Proficiency in using property management software & Google Suite.
• Valid Driver's License required if operating a vehicle.

Responsibilities

• Effectively market the community and follow up on leads.
• Provide exceptional customer service to enhance residents’ experiences.
• Manage leasing documents and ensure move-in procedures are completed.

Skills

Customer Service

Communication

Organization

Education

High School diploma or equivalent

Tools

Property management software

Google Suite

Job description

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At Equity Residential, we're dedicated to creating thriving communities, and we invite you to be part of our team. Embracing values like Diversity, Sustainability, and Total Wellbeing, we foster a workplace culture of authenticity and collaboration.

How We Deliver A Winning Performance

• Question Authority
• Walk the Talk
• Share Knowledge
• Listen, Not Just Hear
• See the Glass Half Full
• Take Educated Risks
• Enjoy the Ride
• Share the Spotlight
• Do the Right Thing
• Test Your Limits
  
  

We Care About Your Total Wellbeing

• Physical Wellbeing: Medical, dental, and vision care
• Social Wellbeing: 9 paid holidays, annual vacation time, paid sick leave, new parent benefits
• Financial Wellbeing: 401(k) Retirement Savings Plan, Rent Discounts, Competitive Compensation
• Community Wellbeing: Paid Community Service Hours
• Career Wellbeing: Leadership Development
• Learn more about our Total Wellbeing programhere.
  
  

What You'll Be Doing

As a Leasing Consultant, you will spend half of your week effectively marketing your community and following up on leads, cultivating relationships with prospective residents. The other half of your time will involve providing exceptional customer service to enhance residents' experiences and maintaining the overall appeal and functionality of the property.

• Proactively responding to sales leads, promoting the community by addressing resident needs and providing information on availability, pricing, location, and amenities
• Inviting and scheduling prospective residents for community tours, employing effective selling techniques to close deals
• Supporting community marketing efforts by positively influencing online presence, offering input on advertising campaigns
• Effectively explaining lease provisions and community policies, ensuring comprehensive move-in activities and conducting orientations for new residents
• Ensuring resident satisfaction and loyalty through prompt communication and proactive issue resolution
• Efficiently managing leasing documents, processing payments, and ensuring completion of move-in procedures
• Work Schedule: Tuesday-Saturday: 9am-6pm
  
  

What You'll Need To Thrive

• High School diploma or equivalent
• Strong customer service/customer facing orientation: Retail Sales, Hospitality
• Well organized with ability to prioritize and multi-task
• Excellent communication and interpersonal skills
• Proficiency in using property management software & Google Suite
• Valid Driver's License required if employee will operate a motorized vehicle (e.g., car, golf cart) in their role. This varies by location.
• Knowledge of federal and state apartment housing laws
• Office team employees, with limited exceptions, are required to use their own Smartphone to perform certain aspects of their job
  
  

Salary

• Employees are eligible for overtime pay and performance incentives.
  
  

Bonus Qualifications

• Experience in leasing or property management,
• College degree or coursework

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Management

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