Leasing Consultant - Sunset Lake

TI Communities; Justice (IL); On-site; Full time

Job summary

Join a leading property management company as a Leasing Consultant at Sunset Lake. This full-time role involves leasing apartments, conducting property tours, and ensuring resident satisfaction while offering competitive pay, benefits, and opportunities for professional growth.

Benefits

Housing discount

Medical, Dental, and Vision insurance

401k Match

3 weeks paid time off

Team referral bonuses

Create a rewarding environment

Qualifications

• Minimum of one year of previous sales experience preferred.
• Excellent interpersonal communication skills; must be collaborative and adaptive.
• Basic level knowledge of Microsoft Office Suite.

Responsibilities

• Assist with all aspects of apartment occupancy, leasing, and marketing.
• Conduct informative property tours for prospective residents.
• Provide exceptional customer service to residents.

Skills

Customer Service

Sales

Interpersonal Communication

Organizational Skills

Tools

Microsoft Office Suite

Entrata

Job description

Join to apply for the Leasing Consultant - Sunset Lake role at TI Communities

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Join to apply for the Leasing Consultant - Sunset Lake role at TI Communities

Location: Justice, IL

Property: Sunset Lake Apartment Homes

Property Size: 614 units (market rate)

Employment Duration: Regular, Full-time

Salary Range: starting at $17/hour + commission + benefits + housing discount

At TI Communities, people are our most valuable asset. We are actively seeking individuals who want to create a better life for themselves and the residents we serve. As a Leasing Consultant, you will be responsible for assisting with all aspects of apartment occupancy, leasing, sales, marketing, collections, and providing exceptional customer service to our residents. This role offers an exciting opportunity to contribute to the growth and success of our property while delivering outstanding leasing experiences.

Who We Are

Ever-evolving, we are fanatically passionate pioneers in our field. Our team is diverse, dynamic, and impactful. Together we work hard, collaborate, and brainstorm to improve lives and strengthen communities. We treat each other as family and are proud of our work in the world.

What We Offer

• Competitive pay, lease commission, and renewal bonus.
• Housing discount.
• Medical, Dental, and Vision insurance.
• 401k Match.
• 3 weeks paid time off.
• Company-paid holidays.
• Team referral bonuses.
• Good work-life balance.
• Opportunity for growth.
• Create an autonomous, engaging, and rewarding environment where you will be valued.
• Reward and recognize your achievements and contributions.
  
  

How You Will Impact Ti Communities

• Apartment Occupancy:
• Conduct informative and engaging property tours for prospective residents, showcasing the unique features and benefits of our apartments.
• Guide potential residents through the application process, ensuring accurate completion of all necessary documents and compliance with fair housing regulations.
• Conduct comprehensive background checks and credit screenings to assess potential residents' qualifications.
• Collaborate with the property manager to ensure vacant units are move-in ready, maintaining our uncompromising quality standards.
• Leasing and Sales:
• Respond promptly and professionally to inquiries from prospective residents, providing detailed information on available apartments, pricing, and lease terms.
• Utilize persuasive sales techniques to convert leads into signed lease agreements, emphasizing the value and advantages of living in our communities.
• Follow up with prospective residents to nurture leads, address questions, and provide additional information to secure lease commitments.
• Stay informed about market trends and competitive rental rates to make informed recommendations on pricing and promotional strategies.
• Marketing:
• Assist in developing and executing effective marketing strategies to attract prospective residents to our communities.
• Maintain a strong online presence by managing property listings on rental platforms and engaging with potential residents through social media channels.
• Coordinate and participate in community outreach events and initiatives to generate leads, build brand awareness, and establish relationships with local businesses and organizations.
• Monitor and analyze marketing efforts, track leads, and provide insights to optimize marketing campaigns.
• Collections:
• Collect rental payments from residents and maintain accurate records of transactions.
• Proactively follow up with delinquent accounts, implementing collection procedures as necessary while maintaining professionalism and empathy.
• Collaborate with the property manager and legal team to initiate eviction proceedings when required, ensuring compliance with relevant regulations.
• Customer Service:
• Provide exceptional customer service to residents, promptly and professionally addressing inquiries, concerns, and requests.
• Efficiently manage resident maintenance issues and work orders, coordinating with the maintenance team to ensure timely resolution.
• Conduct regular resident surveys to gauge satisfaction levels, identify areas for improvement, and implement initiatives to enhance the resident experience.
• Contribute to resident retention efforts by planning and executing resident appreciation events and activities.
• Resident Enrichment and Programs:
• Assist our Impact Team with social events, educational workshops, and community initiatives.
• Foster a sense of community by facilitating resident interactions and promoting a welcoming and inclusive environment.
• Act as a resource for residents, providing information on local services, amenities, and community resources.
• Collaborate with the property manager to address resident concerns and maintain a positive living experience for all residents.
  

What You Need To Succeed

• Excellent interpersonal communication skills; must be collaborative and adaptive.
• Ambitious and committed to customer satisfaction while upholding company policies.
• Minimum of one year of previous sales experience is preferred.
• Basic level knowledge of Microsoft Office Suite, including Outlook, Word, PowerPoint, and Excel.
• Prior experience in Entrata or another equivalent system is preferred.
• Strong organizational and time-management skills.
  
  

Our Core Values

• Instill Hope
• Expect Excellence
• Inspire Service
• Embody Integrity
• Exude Joy
  
  

TI Communities is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

#RP

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Management

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