Leasing Consultant – Summerdale (Houston, TX)
Join our team at Summerdale Apartments as a full-time Leasing Consultant! Earn $18/hour plus exciting lease-up bonuses. We're seeking a motivated, customer-focused professional to assist with leasing, resident relations, and day-to-day operations. Be part of a growing community and help us fill this brand-new property!
Ready to lease up with us? Apply today!
EXPECTATION FOR ALL EMPLOYEES
Supports the organization's mission and values by exhibiting the following behaviors: excellence and competence, collaboration, innovation, respect, personalization, commitment to our community, and accountability and ownership.
POSITION SUMMARY:
Responsible and accountable for leasing apartments and providing customer service to ensure maximum occupancy and resident retention.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Lease apartments through telephone sales and apartment tours with prospective residents.
- Follow up and establish rapport with prospective residents and current residents.
- Provide excellent customer service at all times.
- Present apartment community in a professional manner at all times.
- Coordinate move-ins and move-outs to provide an enjoyable experience for all residents.
- Manage lease negotiations, assist with resident retention, and manage the renewal process.
- Assist in providing and maintaining excellent curb appeal.
- Maintain compliance policies and procedures as set forth from HKP and the Compliance Department.
- Write work order requests, follow up with residents regarding completed work orders, and enter information into Yardi.
- Assist manager with rent and delinquency collection.
- Assist manager in providing account information to the property supervisor and credit agencies.
- Assist manager with resident relations and enforce all community rules and regulations.
- Supervise all neighborhood committee activities.
- Provide outside marketing and establish rapport with local businesses and community agencies.
- Assist with office organization by filing and maintaining organized resident files.
- Other duties as assigned.
QUALIFICATIONS/SKILLS & KNOWLEDGE REQUIREMENTS
- High school diploma or GED
- No prior experience necessary
- Language Skills - Ability to read, write, speak and interpret instructions, and present information in small groups.
- Math Skills - Ability to perform basic arithmetic operations.
- Reasoning Skills - Ability to follow detailed instructions and handle problems with few variables.
- Computer Skills - Beginner experience with MS Office.
TRAINING REQUIREMENTS:
- Attend fair housing, section 42, and leasing classes annually.
- Ongoing professional development.
PHYSICAL DEMANDS:
- Occasionally sit, stand, walk, talk, hear, and be exposed to outdoor weather conditions.
- Rarely lift up to 25 pounds.
- Requires close and distance vision.