Leasing Consultant - Student Property

Haverkamp Properties, Inc.; Ames (IA); On-site; USD 36,000 - 46,000; Full time

Job summary

Haverkamp Properties, Inc. in Ames, IA, is seeking a responsive Leasing Specialist to help residents find homes and manage pre-leasing tasks.

You will lead lead generation, convert inquiries into leases, and collaborate with the Community Manager to foster positive relationships with local students and families. This role rewards initiative, teamwork, and a commitment to clear processes.

Qualifications

• Provide outstanding customer service by staying connected with qualified leads.
• Assist with pre-leasing and communicate with residents and prospects.
• Lease apartments and use tools and resources to close the sale.
• Support teammates by assisting them as needed.

Responsibilities

• Lead Generation
• Lead Conversion
• Customer Fulfillment

Skills

Customer service

Communication

Lead generation

Leasing

Problem solving

Job description

Description

Haverkamp Properties is a 30-year-old family business and our purpose is to “Create Communities Where You Love to LIVE” and to “maximize property values.”

We are all working together towards our 10-Year Target of seventeen thousand six hundred units under management.

You will love it here if you embrace our Core Values:

• Service – we focus on serving both internally and externally
• Hard Work – we go above and beyond and don’t hide from the hard things
• Accountability – we take action and are responsible to follow through
• Results-Driven – we keep score, and we like to win
• Integrity – we value the highest standards of moral and ethical character

You’ll love coming to work every day if you get, want, and have the capacity to do the following:

• Provide outstanding customer service by staying connected with qualified leads
• Assist with pre-leasing; this includes communication with current and future residents, participating in promotional events, working with the Community Manager to relate rightly with the local college, etc.
• Solve problems by overcoming objections
• Lease apartments and use the tools and resources available to close the sale
• Support other team members by assisting them as needed

You'll have success here if you value clear processes and do the following things:

• Lead Generation
• Lead Conversion
• Customer Fulfillment

We train our team to help them succeed, and everyone on our team helps with our success. In this role, you’ll be accountable for hitting the following numbers:

• Help achieve weekly pre-leasing goals with a greater than 95% occupancy end goal
• Obtain a renewal retention rate of greater than 35%
• Effectively maintain a property delinquency rate of less than 1.5% per month

Our company runs purely on EOS. That means as a member of this team, you will have a leader who:

• Gives clear directions
• Makes sure you have the necessary tools
• Acts with the greater good in mind
• Delegates appropriately.
• Takes time to truly understand your role and how you can help the company
• Makes their expectations clear
• Communicates well
• Has effective meetings
• Meets one-on-one with you quarterly or more, if needed
• Rewards and recognizes your performance