Assistant Community Manager - Sacramento, CA

USA Multifamily Management, Inc.; Sacramento (CA); On-site; USD 39,000 - 44,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Paid time off including holidays

401(k) with company match

Life insurance

Tuition assistance

Job summary

USA Multifamily Management, Inc. seeks an Assistant Community Manager for our 280‑unit Terracina Gold I & II Family Apartments in Sacramento, CA. This full-time role reports to the Community Manager and offers a competitive hourly salary starting at $28–$32, depending on experience.

The position requires LIHTC (Section 42) on-site property management experience, proficiency in Word/Excel/Outlook, and a valid driver’s license. Training and benefits are available to eligible employees.

Qualifications

• A minimum of six (6) months of on-site property management experience at a Tax Credit; Section 42 property (LIHTC - Low Income Housing Tax Credit).
• Computer skills in Microsoft Word, Excel and Outlook.

Responsibilities

• Maintains compliance with LIHTC and other program requirements and regulations.
• Processes applications, recertifications, and resident inquiries in a timely manner.
• Monitors leasing activity, marketing efforts, and inquiries; maintains a current traffic database.
• Supports review of community financials and manages rent payments and subsidies.
• Develops relationships with residents and stakeholders; handles complaints professionally.

Skills

On-site property management

Customer service

Sales

Attention to detail

Effective communication

Education

High School Diploma or GED

Tools

Microsoft Word

Excel

Outlook

YARDI Voyager

Job description

Assistant Community Manager - Sacramento, CA

ASSISTANT COMMUNITY MANAGER - Terracina Gold I & II Family Apartments - Sacramento, CA

USA MULTIFAMILY MANAGEMENT, INC. is engaged in the management of residential multifamily communities. We develop, build, own and manage our properties. Our properties are located throughout California and Nevada and range in size from 52 units to 397 units. We specialize in Tax Credit; Section 42 properties (LIHTC – Low Income Housing Tax Credit). USA Multifamily Management is a subsidiary of USA Properties Fund, Inc., a full-service, fully diversified, privately owned real estate investment and development organization.

When you join the USA team, you'll find a collaborative work environment and the opportunity to develop your talents in an organization that provides needed services to those in our communities.

We also offer:

• Medical, dental, vision, and chiropractic insurance.
• Paid time off, including holidays and 8 hours of paid volunteer time per year.
• Unpaid time off.
• Bonus program eligibility.
• A wellness incentive program.
• 401(k) retirement savings plan with company match.
• Life insurance
• Pre-tax healthcare and dependent care flexible spending accounts.
• Regular training opportunities and career development planning.
• Tuition assistance and professional designation reimbursement.
• A scholarship opportunity for dependents of full-time employees.
• An employee referral bonus program.
• Employee Recognition and Appreciation Events

Learn more about working for USA at:https://www.usapropfund.com/careers.asp

We are seeking an Assistant Community Manager for our 280 Unit Family Community located in Sacramento, CA. The Assistant Community Manager will report to the Community Manager. This is a non-exempt position, with a full-time work schedule. We offer a competitive salary depending on experience, starting at $28-$32 per hour.

Essential Duties and Responsibilities:

The duties listed below are intended only as illustrations of the various types of work that could be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this position.

• Maintains compliance with all general and community-specific regulations. This may include LIHTC at varying levels of the area median income, Bond, MHP, RHCP, and/or HOME program requirements.
• Ability to understand and present information
• Ensures paperwork is completed accurately and processed as directed by the Community Managers, Compliance Department and/or third party.
• Ensures initial applications are completed within two weeks of application date and completes resident recertifications on time each
• Capacity to work on multiple tasks at the same time while balancing work quality with meeting deadlines.
• Ability to use critical thinking to solve problems
• Works collaboratively with others to reach a community/company goals.
• Conducts all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to apartments.
• Consistent efforts to maximize rental income.
• Supports with reviewing the aged receivables report regularly and collecting outstanding balances from existing and past residents
• Assists community manager with review of community financials and expenses.
• Ability to post resident rent payments; posting subsidy/housing rent payments where applicable.
• Develops and maintain positive, professional relationships with internal and external stakeholders.
• Handles resident complaints, concerns, and special requests as directed by the Community Manager
• Monitors marketing efforts and develop new strategies as
• Responds to incoming leasing inquiries (waitlist, telephone, email, walk-in), and maintains a current database of all traffic-related activities.
• Completes required monthly
• Uses proper personal protective equipment (PPE) when completing a task
• Addresses and reports any potential safety hazards to supervisors immediately upon discovery

REQUIRED SKILLS

• A minimum of six (6) months of on-site property management experience at a Tax Credit; Section 42 property (LIHTC - Low Income Housing Tax Credit)
• Computer skills in Microsoft Word, Excel and Outlook

EXPERIENCE & EDUCATION

• Strong skills in customer service and sales
• Experience in YARDI Voyager is a plus
• Must have a valid driver’s license from the state in which you reside
• High School Diploma or GED preferred, but not required

USA Multifamily Management, Inc. is an equal opportunity employer and a drug free work place.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.