Leasing Consultant (Part - Time)

Socket.dev; Williamsburg (VA); On-site; USD 22,000 - 30,000; Part time

Job summary

ROSS Companies is seeking a dynamic Leasing Consultant for a part-time role at a property in Williamsburg, VA. You will greet prospects, show apartments, explain terms, and process leases while delivering exceptional resident service.

The position emphasizes move-ins/outs, renewals, and resident retention, with focus on occupancy and satisfaction. Flexibility to work weekends/holidays is required; prior Yardi experience is preferred.

Qualifications

• High school diploma required.
• Previous leasing, sales, or customer service experience preferred.
• Yardi experience preferred.
• Strong interpersonal and communication skills.
• Ability to work a flexible schedule, including weekends and holidays.
• Knowledge of local rental market trends preferred.
• Basic computer literacy.
• Multilingual skills are a plus.

Responsibilities

• Greet prospective residents, show apartments, and assist with the leasing process.
• Explain lease terms, community policies, and rental prices to potential tenants.
• Conduct property tours and highlight unique features and amenities.
• Follow up with prospects via phone, email, and other forms of communication.
• Maintain knowledge of property and market conditions.
• Follow Equal Housing Opportunity guidelines and company policies.
• Provide exceptional customer service to residents and prospects.
• Assist residents with move-in and move-out procedures.
• Prepare and process leasing paperwork and renewals.
• Review leads and follow-ups daily in Yardi.

Skills

Interpersonal skills

Communication skills

Multitasking

Flexible schedule

Positive attitude

Education

High school diploma

Tools

Yardi

Job description

We are seeking a dynamic and customer-focused Leasing Consultant to join our team at a property in Williamsburg, VA as a Part - Time employee. The ideal candidate will be responsible for all activities related to apartment rentals, move-ins, lease renewals and resident retention. They will interact directly with prospective and current residents to achieve maximum occupancy, ensure resident satisfaction, and deliver the highest level of customer service.

Leasing and Sales:

• Greet prospective residents, show apartments, and assist with the leasing process.
• Explain lease terms, community policies, and rental prices to potential tenants.
• Conduct property tours and highlight the unique features and amenities of the community.
• Follow up with prospects through phone calls, emails, and other forms of communication.
• Maintain an accurate and in-depth knowledge of all aspects of the property and market conditions.
• Follow all Equal Housing Opportunity guidelines, local laws, and company policies

Customer Service:

• Provide exceptional customer service to residents and prospects, addressing inquiries and resolving issues promptly.
• Assist residents with move-in and move-out procedures.
• Conduct resident satisfaction surveys and handle resident complaints professionally.
• Encourage reviews to remain relevant with our online presence

Administrative Duties:

• Prepare and process leasing paperwork, including lease agreements and renewals.
• Maintain accurate records of resident interactions and leasing activities.
• Assist with marketing and advertising efforts, including social media postings and community events.
• Daily review of leads and follow ups within Yardi

Property Management Support:

• Collaborate with the maintenance team to ensure timely and efficient service requests.
• Conduct property inspections and report any maintenance or safety issues.
• Assist with organizing and executing resident events and activities.
• Attend all seminars, classes, and community team meetings as instructed.

Qualifications:

• High school diploma required.
• Previous experience in leasing, sales, or customer service roles is preferred
• Yardi experience preferred
• Strong interpersonal and communication skills.
• Excellent organizational and multitasking abilities.
• Ability to work a flexible schedule, including weekends and holidays, as needed.
• Positive attitude and a professional appearance.
• Knowledge of local rental market trends and conditions preferred
• Basic computer literacy
• Ability to speak different languages is always a plus!

This job description does not list all the duties of the job. You may be asked by supervisors or managers to perform other functions and duties. You will be evaluated in part based upon your performance of the tasks listed in this job description.

ROSS Companies is an Equal Employment Opportunity Employer.