Leasing Consultant - Nova North Valley

Olympus Property; Phoenix (AZ); On-site; USD 42,000 - 46,000; Full time

Benefits offered by this job

Tuition Reimbursement

Pet Insurance

401(k) matching

Disability insurance (short/long-term)

Critical Illness & Accidental Injury

Life Insurance

Paid Time Off

Career Pathing

Team Trips

Growth Opportunities

Job summary

Olympus Property is seeking a Leasing Consultant in a full-time role at our Phoenix, AZ properties. You will be the face of the community, greeting guests, showing available apartment homes, and guiding prospects through the leasing process.

You will explain unit options, maintain product knowledge, and close sales while delivering exceptional customer service. The role requires planning resident events, creating marketing content, and coordinating with local partners.

Qualifications

• Minimum 1 year of experience as an apartment Leasing Consultant or equivalent fast-paced sales/customer-facing role
• Experience planning resident events and creating social media/marketing content
• Strong phone presence
• Willingness for full-time rotating schedule including weekends

Responsibilities

• Show and lease apartment homes to prospective residents
• Explain differences between unit options and variations
• Provide exemplary customer service to residents and prospects
• Greet visitors in a warm, professional manner and maintain property knowledge
• Close the sale of new apartment homes and prepare lease paperwork
• Enter information into the internal resident database and manage move-in processes
• Utilize sales and marketing strategies to increase property traffic
• Respond to resident requests and help resolve concerns
• Plan and facilitate resident functions and events
• Visit locators and local businesses to promote the property

Skills

Customer service

Sales & upselling

Communication

Job description

* National Apartment Association's Top Employer of 2023 - 2024 - 2025 *

The Olympus Property Difference

Compassion plays a part in everything we do, in every interaction, at every level. Kind acts for our residents. Respect for our employees. Courtesy for our partners.

We pride ourselves on being #OlympusProud, and to us, culture is everything. Each of our team members contributes to continued success and is dedicated to ensuring we surpass every expectation so that we can commit to providing opportunities for growth, rewards, and recognition.

The Leasing Consultant is the "face of the property" and an initial point of contact for all guests, prospects, residents, and vendors.

Your role's driving success is enthusiastically caring about helping others and securing residents in homes they'll love. You are an integral part of establishing your team's success by meeting sales goals and orchestrating successful resident events and community functions.

Your Purpose & General Responsibilities:

• Embody the Olympus Property Core Values:
  • Customer Care
  • Teamwork
  • Trust
  • Family
  • Fun
• Showing and leasing apartment homes to prospective residents
• Explaining details of the different apartment unit options and variations
• Providing exemplary customer service to both current and prospective residents
• Greet visitors in a warm, courteous, professional and welcoming manner
• Maintain thorough knowledge of the property
• Close “the sale” of new apartment homes to prospective residents
• Prepare lease paperwork, obtain move-in keys, and additional duties prior to new resident arrival
• Entry of information into internal resident database
• Utilize sales and marketing strategies to help increase property traffic
• Respond to resident requests and help to minimize and resolve resident concerns
• Know the property’s product
• Plan, facilitate and participate in resident functions and resident activities
• Visit locators and local businesses to promote your product

Essential Needs for Nova North Valley:

• Full-time with rotating weekday hours; Monday - Friday; 9 AM – 6 PM (hours may vary)
• Saturdays and Sundays are required (some weekends/hours may vary)
• Monthly after-hours availability for resident events (frequency/dates/times will vary)
• Minimum 1 year of experience as an apartment Leasing Consultant or established experience in a fast-paced sales/restaurant/retail/hospitality customer-facing role
• Experience planning resident events and creating social media and marketing content
• Strong phone presence
• Educational Assistance & Tuition Reimbursement*
• Pet Insurance
• 401(k) with Employer Matching*
• Short-term & Long-term Disability
• Critical Illness & Accidental Injury Coverage
• Life & AD&D Insurance
• Paid-Time Off Program
• Career Pathing
• Team Building & Team Trips
• Opportunities for Growth

What’s AWESOME about Olympus?

Well - ask our employees! Based on our employees' welcome feedback, we continue to create and see a trustworthy, family-oriented, fun environment unfold in our communities nationwide. Over the years, Olympus has cultivated an employee culture that promotes collaboration where ideas are openly shared and employees are happy to be engaged. We are proud to demonstrate that our onsite teams, our home-office teams, and our owner-operators are all ONE big team!

Initial pay range (based on location, experience, etc.): $21.00 - $22.00/per hour

This role is eligible to receive generous monthly Leasing Commissions and Resident Renewal Bonuses!

Olympus Property is an equal opportunity employer.