LEASING CONSULTANT MFP

LRES Corporation; Chicago (IL); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a Leasing Consultant to enhance the leasing process for apartments. This role involves engaging with residents and prospects, conducting tours, and ensuring compliance with leasing regulations. The ideal candidate will have a strong background in sales and customer service, with a passion for creating positive experiences. Join a dynamic team dedicated to excellence in customer service and community engagement, where your contributions will directly impact the living experience of residents. If you thrive in a fast-paced environment and are committed to helping others, this opportunity is perfect for you.

Benefits

Competitive Benefits

Flexible Hours

Professional Development

Employee Discounts

Qualifications

• High school diploma required; college degree preferred.
• 1+ years of sales and customer service experience needed.

Responsibilities

• Lease apartments and provide excellent customer service.
• Conduct building tours and respond to inquiries promptly.

Skills

Sales Experience

Customer Service

Leasing Knowledge

Communication Skills

Market Knowledge

Education

High School Diploma

College Degree

Tools

Microsoft Office

Google Services

Yardi Systems

Job description

Employment Opportunities Designed to Help Us Collaborate in Creation!

LEASING CONSULTANT MFP

Position Details

Job Title: LEASING CONSULTANT MFP

Position Number: 8102049

Job Category: University Staff

Job Type: Full-Time

FLSA Status: Non-Exempt

Campus: Rogers Park-Lake Shore Campus

Department Name: STRATEGIC CAPITAL PLANNING

Location Code: INVESTMENT PROP OPERATIONS (01210C)

Duties and Responsibilities:

• Perform all activities relating to the successful leasing of apartments.
• Follow policies and procedures while adhering to all local, state, and federal laws including all laws governing Fair Housing and Ethics.
• Quickly and efficiently respond to phone calls, emails, and text inquiries.
• Provide excellent customer service to residents, prospects, vendors, and the general public.
• Conduct building tours of model properties, vacant units, and amenities to prospects in a knowledgeable manner.
• Ensure all lead inquiries and follow-ups are responded to in a timely manner.
• Lease apartments in accordance with procedures set forth by management, including meeting and/or exceeding monthly goals.
• Accurately enter new lease, renewal, and rental application information, verifying all required information and submitting it to management for approval.
• Guide applicants through the leasing cycle, ensuring all requirements are met prior to resident move-in and accurately collecting all needed monies/fees.
• Prepare leases, renewals, and all needed addenda.
• Maintain and manage new and existing lease files, completing projects in a timely manner as set forth by management.
• Assist in the move-in/move-out process.
• Receive and enter resident service requests.
• Respond to resident inquiries and concerns promptly, documenting and communicating requests to appropriate departments.
• Conduct follow-up phone calls/emails with residents to ensure resident satisfaction.
• Assist with resident programs and retention strategies.
• Shop competitors and complete market surveys.
• Ensure leasing office, model(s), vacant units, and common areas meet readiness standards daily.
• Maintain detailed knowledge of local market conditions.
• Maintain confidentiality and ensure all sensitive information received is properly secured.
• Other duties may be assigned as needed.

Minimum Education and/or Work Experience

High school diploma or equivalent required. At least one year of sales and customer service experience required.

Qualifications

• High-school graduate, College graduate preferred.
• Active/‘in good standing’ leasing license in the State of Illinois.
• 3 years of sales experience or minimum 2 years of multifamily leasing experience required.
• Successful track record in leasing and/or sales; previous multifamily leasing experience is preferred.
• Proficient computer/technical skills in business-related software, including but not limited to Microsoft Office, Apple products, Google services, and Yardi systems experience is preferred.

Physical Demands

Standing, Climbing

Working Conditions

Irregular Hours, Exposure to Inclement Weather

Special Instructions to Applicants

About Loyola University Chicago: Founded in 1870, Loyola University Chicago is one of the nation’s largest Jesuit, Catholic universities, recognized for its academic excellence, commitment to community engagement, and leadership in sustainability. A Carnegie R1 research institution, Loyola leverages its status as one of an elite group of universities with the highest level of research activity to advance knowledge that serves communities and creates global impact. With 15 schools, colleges, and institutes—including Business, Law, Medicine, Nursing, and Health Sciences—Loyola operates three primary campuses in the greater Chicago area and one in Rome, Italy, providing students a transformative, globally connected learning experience. Consistently ranked among the nation’s top universities by U.S. News & World Report, Loyola is a STARS Gold-rated institution ranked as one of the country’s most sustainable campuses by The Princeton Review and has earned distinctions from AmeriCorps and the Carnegie Foundation for its longstanding record of service and community engagement. Guided by its Jesuit mission and commitment to caring for the whole person, Loyola educates ethical leaders who think critically, act with purpose, and strive to create a more just and sustainable world.

Loyola University Chicago strives to be an employer of choice by offering its staff and faculty a wide array of affordable, comprehensive, and competitive benefits. To view our benefits in detail, click here.

Loyola adheres to all applicable federal, state, and/or local civil rights laws and regulations prohibiting discrimination in private institutions of higher education. Please see the University’s Nondiscrimination Policy.

Supplemental Questions

Required fields are indicated with an asterisk (*).

• * Do you have a high school diploma or equivalent and at least one year of sales and customer service experience?
• * Why do you want to work for Loyola University Chicago? (Open Ended Question)
• * How do your personal values align with Loyola University Chicago's mission and values? (Open Ended Question)
• * How did you hear about this employment opportunity? (Open Ended Question)

Applicant Documents

Required Documents

• Resume
• Cover Letter/Letter of Application

Optional Documents