Leasing Consultant - Marquis at Waterview

CWS Apartment Homes; United States; On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Rent discount for onsite staff 50%

Rent discount 20% for other employees

Medical plans

Life insurance

401(k) with company match

Parental leave

Tuition reimbursement

Fitness Bucks

Paid time off

Company holidays

Birthday holiday

Job summary

CWS Apartment Homes is seeking a Leasing Consultant to blend customer service, sales, and marketing skills to lease our apartment homes and support our mission. You will build rapport with customers and residents while achieving leasing goals.

Ideal candidates bring on-site management awareness, strong sales experience, and a reliability to work varied schedules, including weekends, with a focus on customer satisfaction and safety. This role operates at our Richardson, TX communities.

Qualifications

• High school diploma or GED required.
• Knowledge of on-site management operations, customer service experience, and Yardi software experience preferred.
• Valid driver’s license and current auto insurance required.
• Sales and customer service experience required.
• Able to work a set/variable schedule including weekends and emergencies as needed.
• Ability to establish and maintain effective working relationships.
• Maintain professional and ethical conduct at all times.
• Work at locations other than the home property may be required.
• Willingness to travel within major metropolitan areas and attend company events in other cities.

Responsibilities

• Lease the community.
• Market the community.
• Maintain positive resident satisfaction and retention.
• Maintain general office organization.
• Communicate with customers, residents, investors, vendors, leadership, and CWS team members.
• Participate in the CWS Risk Management and Safety Programs.

Skills

Customer service

Sales

Marketing

On-site management operations

Education

High school diploma or GED

Tools

Yardi software

Job description

What's Your Purpose?

What You Will Do As a Leasing Consultant you will integrate your customer service, sales, and marketing skills to support our mission while leasing our apartment homes to interested customers.

Manage your own success by attaining leasing goals and building rapport with customers and residents.

Driven, service-minded individuals who enjoy selling a product they believe in will excel in this position.

CWS Values

You will embrace our core values and set an example to the team by demonstrating these values on a daily basis. Make safety a top priority Ensure that the health, well-being, and safety of our team members, residents, contractors, and yourself is foremost in mind in conducting any and all business activities.

What Your Day Consists Of

• Lease the community
• Market the community
• Maintain positive resident satisfaction and retention
• Maintain general office organization
• Communicate with customers, residents, investors, vendors, leadership, and CWS team members
• Participate in the CWS Risk Management and Safety Programs

What You Bring To Us

• High school diploma or GED (required)
• Knowledge of on-site management operations, customer service experience, and Yardi software experience (preferred)
• Possess a valid driver's license and current automobile insurance (required)
• Sales and customer service experience (required)
• Able to adhere to a set and variable work schedule, including weekends and emergencies as required
• Able to establish and maintain effective working relationships
• Able to maintain a professional and ethical atmosphere
• Able to perform work responsibilities at locations other than "home" property
• Able to travel within major metropolitan areas and may be required to attend company functions in other cities

What We Offer

At CWS, our employees are like family. We offer a comprehensive benefits package designed to support your health, financial well-being, career growth, and work-life balance.

Benefits include a 50% apartment rental discount for onsite team members and a 20% rental discount for all other employees.

We offer multiple medical, dental, and vision plan options, company-paid life and disability insurance, paid parental leave, and a 401(k) with company match.

Additional benefits include pet insurance, tuition reimbursement, flexible spending and health savings account options, and our Fitness Bucks program, which helps cover fitness-related activities, equipment, and wellness purchases.

You’ll enjoy paid time off, company holidays, a floating holiday, and a birthday holiday - because we believe in taking care of our team both at work and at home.

Work Environment

Work is performed in both office and field environments within residential apartment communities. Position requires frequent interaction with residents, prospective residents, vendors, and team members in a fast-paced, customer-focused environment and may involve exposure to outdoor weather conditions while conducting property tours and inspections.

Physical Requirements

Requires frequent walking of the apartment community, including model units, vacant apartments, and common areas while conducting tours and assisting residents and prospective residents. Position involves standing, sitting, bending, reaching, climbing stairs, and occasional lifting of up to 25 pounds. Work is performed in both office and outdoor environments with frequent customer interaction.

Who We Are

We are honored to be recognized as a multi-award winning organization, including one of the Best Places to Work in Multifamily Housing. At CWS, we recognize these awards are won because our greatest asset is our people. CWS' competitive advantage is to hire leaders with qualities which allow them to successfully interact with colleagues and others in the workplace and beyond. At the heart of CWS is our volunteer program, BRIDGE. This program was designed to provide employees with the opportunity to give back to their local communities through volunteerism and community involvement. BRIDGE is employee-directed, affording each the opportunity to find their own passion within their community.

What We Do

Since 1969, CWS has delivered exceptional living experiences for our customers. Over the years, our company has expanded and we're proud to serve more than 60,000 residents and 800 team members across the country. We believe our success is a product of staying true to who we were at the onset. As a result, our daily actions are designed to deliver on our purpose of "Enhancing Lives the CWS Way!".

What We Believe

Honoring Our Word

Do what you say you will do. Employ thoughtful and careful consideration when making a commitment. Take ownership of your commitment. Follow through on promises consistently.

Ethical Dealings are Paramount

Do the right thing all the time, every time. Be open and honest in all situations, especially when it's difficult to be so. Respect confidentiality and protect privacy. Put other employees, residents, and investors before yourself. Charge fair and appropriate fees to our investors.

A Respect for People

Treat others the way you want to be treated. Use honest, thoughtful, and specific communication. Be responsible for how you are heard. Be transparent and inclusive. Share information timely and consistently. Have empathy - search for the truth and be intentionally slow to understand.

Requirement for Profitability and Sustainability

Bring value to our employees, residents, and investors in a company designed for the long term. Promote mindful spending. Be efficient. Be forward thinking. Grow with courage. Be team oriented.

A Demand for Excellence with a Sense of Urgency

Be intentional. Be accurate. Be timely. Care. Go above and beyond. Get after it. Hold yourself and each other accountable. Inspect what you expect. Communicate what matters most. Delight the customer.