Leasing Consultant – Luxury Apartments, Flexible Schedule

The Justus Companies; Carmel (IN); On-site; USD 40,000 - 55,000; Full time

Job summary

The Bridgewater Apartments in Carmel, IN is seeking an enthusiastic Leasing Consultant to lead leasing, marketing, and positive resident relations for its multi-family community.

Responsibilities include guiding prospects through the show process, processing applications, and ensuring units are ready for move-in while maintaining high customer service standards. Flexibility for evenings/weekends is required.

Qualifications

• Minimum of two years sales experience in a multi-family leasing environment or similar sales & customer-focused role.
• Excellent customer service skills with a demonstrated ability to resolve issues.
• Excellent verbal and written communication skills.
• Fair Housing Certification or willingness to obtain prior to interacting with prospective residents.
• Ability to work a flexible schedule, including evenings and weekends.

Responsibilities

• Record phone and in-person visits on reports.
• Inspect models and market-ready units; communicate service needs to the Community Manager.
• Demonstrate community and apartment models; convey features and benefits to prospects and close sales.
• Update availability reports and process applications (credit check, rental history); submit to Community Manager for approval.
• Ensure apartment is ready for resident move-in on the agreed date.
• Follow up with prospects who did not close and attempt to close again.
• Monitor renewals; distribute and follow-up on renewal notices.
• Represent the company professionally at all times.

Skills

Sales experience

Customer service

Verbal & written communication

Job description

The Bridgewater Apartments in Carmel, IN is seeking an enthusiastic Leasing Consultant to lead leasing, marketing, and positive resident relations for its multi-family community.

Responsibilities include guiding prospects through the show process, processing applications, and ensuring units are ready for move-in while maintaining high customer service standards. Flexibility for evenings/weekends is required.