Leasing Consultant - Lease Up

AVALON BAY COMMUNITIES, Inc.; Miami (FL); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Health, dental and vision insurance

401(k) with company match

Paid vacation and holidays

Tuition reimbursement

Employee stock purchase plan

20% apartment discount

Job summary

AVALON BAY COMMUNITIES, Inc. is seeking a highly organized Leasing Consultant in Miami, Florida, to deliver exceptional living experiences. You’ll manage leasing operations and ensure residents enjoy luxury living with tailored service and support.

This role requires strong interpersonal skills and the ability to create excitement through marketing and outreach. Join us in redefining apartment living!

Benefits include health insurance, 401(k), and a 20% discount on apartment homes.

Qualifications

• 1-2 years of experience in a leasing or customer service role, preferably in real estate or property management.
• Strong understanding of fair housing laws and regulations.
• Ability to work independently and as part of a team.

Responsibilities

• Provide incredible customer service and create a sense of community.
• Drive leasing performance through personal connections and marketing campaigns.
• Follow-up with tailored updates for prospective residents.

Skills

Customer service skills

Sales and marketing

Interpersonal skills

Communication skills

Organizational skills

Multitasking abilities

Education

High school diploma or equivalent (GED)

Tools

Property management software

Microsoft Office Suite

Job description

Overview

AvalonBay Communities, Inc., an equity REIT, has a long-term track record of developing, redeveloping, acquiring and managing distinctive apartment homes in some of the best U.S. markets, and delivering outsized, risk‑adjusted returns to shareholders. With equal parts experience and vision, we’ve established a leadership position rooted in our purpose of creating a better way to live and that is always focused on building value for the long term. Creating a better way to live is the purpose that binds AvalonBay associates. We take that purpose seriously and expect you will as well. By focusing on collaboration, innovation, and taking ownership of our choices and actions, we act in ways that focus on creating value for our customers, investors and associates. Your positive, professional, and consistent personal interactions make AvalonBay a great place to work.

The Role

Are you ready to be a part of an extraordinary leasing team and revolutionize the apartment living experience? At AvalonBay Communities, we don't just manage properties; we pioneer exceptional living experiences. If you're an accomplished office professional with a passion for innovation and a vision for excellence, your next career move is here.

AvalonBay is searching for a dedicated and highly organized Leasing Consultant to take on the daily operations of the leasing team at one of our apartment communities and ensure our residents experience nothing short of luxury living. Join us in redefining what it means to live in style and comfort – the future of apartment management starts here!

As a Leasing Consultant you will be the driving force in helping residents find the best place to call home. Your creative and thoughtful tours will be customized to individual tastes, from recommending the perfect floorplan to outlining the best new neighborhood restaurants. You know what makes people tick and follow through on every lead to ensure that our prospective residents know you care. With weekends being the most high‑traffic time for future residents to explore their home options, Saturday availability is required.

Responsibilities

• Incredible customer service skills – creating a sense of community and going the extra mile to create a spectacular experience for new residents.
• Sales and marketing chops – personal connections and recommendations drive leasing performance; ability to create excitement through creative campaigns, continuous outreach, and social media fuels community enthusiasm.
• Follow‑through – continuously reaching out with tailored updates to align with what prospective residents are looking for.
• A genuine desire to help both residents and colleagues in Creating a Better Way to Live.

You Have

• A high school diploma or equivalent (GED) required.
• 1–2 years of experience in a leasing or customer service role, preferably in real estate or property management.
• Strong interpersonal and communication skills.
• Proficiency in using property management software and Microsoft Office Suite.
• Knowledge of fair housing laws and regulations.
• Ability to work independently and as part of a team.
• Excellent organizational and multitasking abilities.

How AvalonBay Supports You

• Comprehensive benefits – health, dental and vision, 401(k) with company match, paid vacation and holidays, tuition reimbursement, an employee stock purchase plan and more.
• Growth based on achievement and promotion from within.
• Associate recognition – a company‑wide program that celebrates associate efforts and successes in contributing to the overall success of the organization, including destination awards and AvalonBay’s Very Best recognition program.
• A 20% discount on our apartment homes.
• A culture built on purpose and our core values: Commitment to Integrity, Spirit of Caring, and Focus on Continuous Improvement.

Additional Info

AvalonBay is proud to be an equal opportunity employer and is committed to an inclusive and diverse work environment free of discrimination and harassment. We believe that in order to achieve our purpose of creating a better way to live, we must recruit, develop and retain associates with a wide range of backgrounds, experiences and perspectives and create an environment that encourages all voices to be heard, understood and appreciated. With this we know we can do great things.

AvalonBay makes employment decisions without regard to a person’s race, ethnicity, color, religion, sex, national origin, sexual orientation, gender identity, pregnancy (including childbirth, lactation or related medical conditions), age, physical or mental disability, genetic information, citizenship status, military or veteran status, or any other status protected by the law.

For California residents, if you elect to apply to AvalonBay you accept the AvalonBay California Personnel Privacy Notice (https://www.avaloncommunities.com/california-personnel-privacy-notice/).