Leasing Consultant (Lake Balboa/ Encino, CA)

Carlo Inc.; Los Angeles (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

Carlo Inc. is seeking an enthusiastic Leasing Consultant in Lake Balboa. This role involves managing leasing activities, providing excellent customer service, and supporting property management tasks. The ideal candidate will have at least one year of experience in customer service or sales and exemplary communication skills, with opportunities for bonuses and benefits.

Benefits

Health insurance with optional vision and dental coverage

Paid vacations and sick time

Ongoing internal training

Leasing bonuses

Qualifications

• At least one year of experience in customer service or sales.
• Proficiency in Microsoft Office Suite.
• Understanding of Fair Housing Laws preferred.

Responsibilities

• Showcase available units and assist with leasing activities.
• Execute outreach marketing activities to attract prospective residents.
• Respond to inquiries from prospects and residents.

Skills

Communication

Leadership

Tools

Microsoft Excel

Microsoft Outlook

Microsoft Word

Yardi

Job description

Leasing Consultant (Lake Balboa/ Encino, CA)

Leasing Consultant Position – Carlo Inc.

About Carlo Inc.
Carlo Inc. is a renowned leader in Property Management and Real Estate Development, with a vast portfolio of apartment communities throughout the San Fernando Valley. With over 50 years of excellence, we are committed to fostering a supportive, collaborative, and growth-oriented work environment. Our team is dedicated to achieving professional excellence, continuous learning, and individual success.

Position Overview
Are you a dynamic and motivated professional with a passion for delivering outstanding customer service? Carlo Inc. is seeking an enthusiastic Leasing Consultant to join our community in the vibrant heart of Lake Balboa. This 174 -unit community offers a warm, inviting atmosphere and a range of modern amenities, including a swimming pool and fitness center. In this crucial role, you will ensure the smooth operation of our leasing activities, contribute to marketing efforts, and maintain high levels of resident satisfaction .

Key Responsibilities
As a Leasing Consultant at Carlo Inc., your primary responsibilities will include:
• Leasing and Sales: Showcase available units, conduct open houses, assist with leasing activities,prepare and execute leases.
• Marketing and Outreach: Execute outreach marketing activities to attract prospective residents, advertise vacancies, and conduct market surveys as needed.
• Customer Service: Respond to telephone and in-person inquiries from prospects and residents, addressing and reporting requests, concerns, and comments.
• Property Management Support: Provide coverage during management staff absences, assist with property management tasks, rent collection and manage outstanding dues and paperwork.
• Property Maintenance Coordination: Monitor work orders, maintain communication with maintenance staff, ensure the property is well-maintained, and stay informed on rental rates, floorplans, locations, and amenities.
• Resident Relations: Build and maintain strong relationships with prospects and residents, and report any unusual circumstances regarding the property or residents.

What We’re Looking For
To excel in this role, you should have:
• Experience: At least one year of experience in customer service or sales.
• Skills: Strong oral and written communication skills, proficiency in Microsoft Excel, Outlook, Word, and Craigslist ads. Familiarity with Yardi is a plus.
• Professionalism: A professional appearance , positive attitude,strong leadership skills and a sense of humor are highly valued.
• Legal Knowledge: An understanding of Fair Housing Laws is preferred but not mandatory.
• Availability: Must be available to work on weekends.
• Transportation: Reliable transportation is a must.
• Credit History: Excellent credit history is required.

Why Join Carlo Inc.?
At Carlo Inc., we recognize and reward talent. Our compensation and benefits package includes:
• Hourly Pay: $19.50 - $21.50 per hour, based on your experience.
• Incentives: Leasing bonuses with an opportunity to receive $75+ per apartment leased.
• Health Benefits: Health insurance with optional vision and dental coverage.
• Paid Time Off: Paid vacations and sick time to maintain a healthy work-life balance.
• Training: Ongoing internal training to keep you informed of new or existing laws and to support your professional growth.

If you’re ready to embark on a rewarding and challenging career with ample opportunities for growth, apply today to join our team at Carlo Inc. We look forward to welcoming a new team member who shares our passion for excellence and customer service.

Department: Multifamily
This is a full time position