Leasing Consultant in Lancaster

CSI Property Management; Lancaster (CA); On-site; USD 40,000 - 55,000; Full time

Job summary

CSI Property Management is seeking enthusiastic Leasing Consultants to enhance our apartment communities. Candidates should possess strong communication abilities, a positive attitude, and experience in customer service or sales. Responsibilities include guiding visitors, managing leasing processes, and ensuring an excellent resident experience. Join us in creating welcoming and vibrant communities for our residents.

Qualifications

• Ideal candidates have a dynamic personality and communication skills.
• Reliability and a positive attitude are critical.
• Bilingual skills and knowledge of property management software are a plus.

Responsibilities

• Greet visitors and answer inquiries via phone and email.
• Prepare leasing documents and follow up with prospects.
• Plan and coordinate events for residents.

Skills

Communication

Problem-Solving

Multi-Tasking

Customer Service

Confidentiality

Sales

Tools

YARDI

MRI

ON-SITE

YIELDSTAR

Job description

Seeking apartment leasing consultants to provide exceptional service at apartment communities.

Leasing Consultants are community ambassadors between the public, the residents and the management team. They provide value and quality by assessing the needs of every client and providing solutions.

Duties include (but are not limited to) :

• Greet visitors (residents, future residents and internal team members)
• Answer inquiries by phone and email
• Schedule appointments
• Provide tours and promote attractive community features
• Collect application fees, deposits and rent
• Prepare and submit application materials for approval
• Prepare leasing documents
• Follow up with prospects after viewing homes or submitting applications
• Records visitor traffic, leasing status and community complaints
• Prepares service requests
• Prepares move-in / move-out notices, inspections or procedures
• Plans and coordinates events
• Prepares and distributes move-in packets and gifts for new residents

Job Qualifications :

Ideal candidates must possess a dynamic personality with the ability to interact and connect with all different personalities. Extraordinary communication skills coupled with a confident approach is critical to this role. A can-do spirit with proven reliability is required. Successful candidates may have previous backgrounds in : real estate, banking, customer service, management, retail, restaurant, hospitality / hotel, reception, administrative and sales.

• Professional appearance
• Reliable means of transportation
• Proven ability to be prompt and on time every day
• Ability to solve problems and work with minimal supervision
• Best candidates are friendly, outgoing and display a positive, upbeat attitude
• Self-motivated individuals who are excellent multi-taskers and HIGHLY reliable excel in this role
• Bi-Lingual skills, knowledge of tax credit, fair housing laws, safety issues and / or a working knowledge of property management software such as YARDI, MRI, ONESITE, POP CARD, ON-SITE or YIELDSTAR are a PLUS
• Respectful of the boundaries of confidentiality, fair housing laws and safety
• Qualified candidates are encouraged to apply. Equal Employment Opportunity.