Leasing Consultant (Haw Creek Apts!)

Palms Associates, LLC; Asheville (NC); On-site; USD 37,000 - 40,000; Full time

Job summary

Palms Associates, LLC is seeking a Leasing Consultant for Haw Creek Apartments in Asheville. This entry-level role involves assisting residents, managing inquiries, and fostering relationships. Excellent benefits include bonuses, a 401k match, housing discounts, and more. Join a team dedicated to providing exceptional service in property management.

Benefits

Monthly and holiday bonus opportunities

Health/Vision/Dental/Life/Disability Insurance

Community service day off

Housing discount

$1,000/$1,500 contribution to Health Savings Account

401k 4% match

Career development opportunities

Wellness day off

Qualifications

• Prior sales or customer service experience preferred.
• Strong computer skills required.
• Professional business attire is required.

Responsibilities

• Assist prospective residents with finding ideal homes.
• Respond to inquiries and accept applications.
• Handle customer complaints professionally.

Skills

Relationship Building

Customer Service

Sales Skills

Organizational Skills

Communication

Tools

Computer Skills

Job description

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Palms Associates, LLC provided pay range

This range is provided by Palms Associates, LLC. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$37,000.00/yr - $40,000.00/yr

What does it mean to work at Palms Associates? (Great Question!)

For a leasing consultant, working at Palms means contributing to a property we built, we own, we manage! It means continuously improving upon 60 years of service to our residents. It means access to not only housing discounts, monthly and yearly bonus awards, and Interplay Learning, but access to historically generous, and immediately vested, 401k and profit-sharing rewards (10% each of the last 8 yrs) as well as $1,000/$1,500 HSA contributions. Our in-house development and renovations teams are always building new properties or renovating our current portfolio. These are a few of the reasons 50% of Palms’ employees stay 5 years or longer. Come find out more! We want to talk to you!

We are now hiring a leasing consultant for Haw Creek Apartments and Townhomes in Asheville, NC (250 units)!

What will I be doing?

Our Leasing Professionals are the front-line person(s) to interact directly with prospective residents to help them select their ideal home within our community. Leasing consultants also work with our residents and the entire property team to support a service-focused atmosphere onsite.

Who You Are

• First and foremost, you're a Relationship Builder! You understand that everyone is different and are able to meet their needs by connecting with them.
• A Dynamic Tour Guide. You have an engaging personality and are great at understanding people's preferences. Touring models and providing solutions for your customers is a daily priority!
• An Engaged Community Partner. You truly care for the desires of others and love to brainstorm ways to help people within the property.
• Organized and Confident. When it comes to daily administrative tasks, you are able to prioritize multiple tasks and deadlines simultaneously. Answering phones in a professional and positive manner is your common practice!
• Motivated. You have an intrinsic motivation and delight in reaching goals! You do this by prioritizing the needs of residents and by delivering more than customers expect!
  
  

Additional Responsibilities

• Responding immediately to all e-mail inquiries for information.
• Accepting applications for residency
• Making certain future residents understand deposit policies.
• Determining move-in date and apartment desired
• Collecting Deposits
• Updating apartment availability reports/boards/forms
• Completing leasing paperwork
• Inspecting future resident’s apartment to ensure readiness.
• Handling customer complaints professionally and forwarding all un-resolved complaints to the Property or Assistant Manager.
  
  

What's Needed For This Position

• Prior sales or customer service experience preferred.
• Strong computer skills required.
• Professional business attire is required.
• Must be available to work rotating weekends.
  
  

At Palms, we have Excellent Benefits! Outstanding total compensation package includes:

• Monthly and holiday bonus opportunities
• Career development, including Grace Hill Training
• Health/Vision/Dental/Life/Disability Insurance, Flex Spending, HSA
• Excellent PTO
• Wellness day off and additional floating holiday
• Community service day off
• Housing discount
• $1,000/$1,500 contribution to Health Savings Account (HSA)
• 401k 4% match; historically 6% profit sharing, all immediately vested to you!
• Opportunities for growth, careers available at 23 large apartment communities throughout the Southeast!
  
  

Note: Palms is an Equal Opportunity Employer. Also, Palms hires qualified job applicants following prior employment verification, reference-checking, and criminal, drug.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Management

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