Leasing Consultant - Grandin House

Barrett & Stokely; Cincinnati (OH); On-site; USD 35,000 - 42,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) and Match

Paid Time Off

Paid Holidays

Job summary

Barrett & Stokely is a real estate investment and management firm seeking a Leasing Professional to handle on-site leasing, tours, and move-ins at Grandin House in Cincinnati, OH. The role emphasizes customer service, program development, and data accuracy in property systems.

The position includes on-site responsibilities, collaboration with the property team, and adherence to housing regulations, with benefits and full-time hours as described in the posting.

Qualifications

• One year of customer service or sales experience preferred.
• Excellent verbal and written communication skills.
• Proficient in Microsoft Word and Excel.

Responsibilities

• Conduct all leasing activities at the property, answer inquiries, give tours, and coordinate move-ins.
• Recommend on-site marketing strategies and programs.
• Develop and monitor merchant/neighborhood referral programs for move-in packets and newsletters.
• Maintain property shop scores and ensure accurate data entry in Entrata.
• Support with renewals, lease expirations, and notices to vacate.
• Ensure compliance with Fair Housing and local occupancy guidelines.

Skills

Customer service

Sales experience

Communication

Microsoft Word

Excel

Education

HS Diploma or GED

Job description

Job Location: Grandin House - Cincinnati, OH

Position Type: Full Time

Salary Range: Undisclosed

Barrett & Stokely, a real estate investment and management firm, has been engaged in all aspects of multifamily real estate development and management since 1975. Throughout that time, we have remained steadfast in our approach: We deliver solutions for complex real estate challenges, while providing exceptional service.

Our current portfolio includes over 12,000 multifamily apartment homes in the Midwest. With over 300 employees, our company strives each day to provide an exciting and fulfilling working environment where people want to come to work!

Every Barrett & Stokely employee has a hand in fulfilling our purpose - We enhance neighborhoods and build communities.

CORE VALUES

• Build Trust, Share Respect
• Invest in People
• Thoughtful Decision Making
• Growth through Learning
• Positivity

Essential Job Functions

• Conduct all leasing activities at the property, responding to telephone inquiries, provide tours of apartments and amenities, following-up with prospects, and coordinate all move-ins.
• Recommend strategies and programs for on-site marketing activity.
• Develop and monitor merchant/neighborhood referral programs for move-in packets, newsletters, and resident retention.
• Maintain passing e-shop, phone shop, and physical shop scores of 85% or higher.
• Inspect apartments with the new residents at move in and complete all the necessary paperwork.
• Support Assistant Property Manager with tracking renewals, lease expirations, and notices to vacate.
• Collect and accurately process and report receipt of application fees, security deposits, rents and other fees.
• Accurately enter all prospect and resident data into Entrata in a timely manner.
• Comply with all Fair Housing regulations, local/state regulations, and other laws as they relate to property specific guidelines and occupancy standards.

Qualifications

• High School Diploma or G.E.D. preferred.
• One (1) year customer service or sales experience (or relevant education) preferred.
• Must be authorized to work in the US without company sponsorship.
• Valid driver's license preferred. Must have reliable transportation.
• Ability to pass a criminal background check is required.
• Excellent verbal and written communication skills.
• Proficient in the use of Microsoft Word and Excel.

Benefits

• Leasing Professional Bonus
• Leasing and Renewal Commissions
• Medical Insurance
• Dental Insurance (Employer Paid Employee Coverage)
• Vision Insurance (Employer Paid Employee Coverage)
• 401(k) and Employer Match
• Paid Time Off
• Paid Holidays and Floating Holidays
• Paid Childbirth Medical Leave and Paid Parental Leave
• Life Insurance (Employer Paid)
• Short-Term and Long-Term Disability
• Supplemental Life Insurance
• Employee Assistance Program (EAP) (Employer Paid)
• Health Savings Account (HSA) and Employer Match
• Service Awards
• Employee Referral Bonus
• Employee Discount
• Professional Development

Pay/Schedule

• Starting Pay - $17.00 per hour
• Day shift
• May require some weekend availability

Barrett & Stokely is an Equal Opportunity Employer.