Leasing Consultant - Evergreen Requisition

BH Management; Phoenix (AZ); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a Leasing Consultant to join their dynamic team in Phoenix. This role involves generating leads, selling and renewing apartment leases, and ensuring exceptional customer service. Ideal candidates will possess strong sales and organizational skills, along with a positive, team-oriented attitude. The company values diversity and inclusivity, providing a supportive environment for personal and professional growth. With a comprehensive benefits package and a commitment to employee development, this position offers a rewarding opportunity for those looking to make a difference in the multi-family management sector.

Benefits

3 Weeks of Paid Time Off

Medical/Dental/Vision Insurance

401(k) with Company Match

Birthday Paid Day Off

Paid Volunteer Time Off

12 Paid Holidays

BH Paid Leave

Sabbatical

Education Reimbursement

Employee Assistance Program

Qualifications

• High School diploma or GED preferred.
• Previous leasing experience preferred.
• Strong sales and closing skills required.

Responsibilities

• Generate leads and sell apartment leases.
• Deliver excellent customer service and handle service requests.
• Maintain knowledge of community details and leasing processes.

Skills

Sales Skills

Customer Service Skills

Organizational Skills

Communication Skills

Education

High School Diploma or GED

Tools

Yardi Voyager

YieldStar

MS Office

Online Leasing Platforms

Job description

Job Details Level: Entry

Job Location: Phoenix, AZ

Position Type: Full Time 30-40 hours per week

Education Level: High School

Salary Range: $22.00 - $24.00 Hourly

Travel Percentage: None

Job Shift: Day - including weekend and oncall Leasing Consultant

About BH Management Services

At BH, we are committed to creating value by acquiring, improving, and managing apartment communities. Our success is demonstrated by our growth since 1993 into one of the largest multi-family management companies in the nation. We prioritize great customer service, which stems from engaged, well-trained team members.

Our recognition includes rankings as one of FORTUNE magazine and Great Place to Work’s "Best Workplaces for Women" in 2017 and 2018, "Best Workplaces for Millennials" in 2018 and 2020, and among the "Best Workplaces for Diversity" in 2019. We offer a comprehensive benefits package including:

• 3 Weeks of Paid Time Off
• Medical/Dental/Vision insurance
• 401(k) with company match
• Birthday Paid Day Off
• BH Gives Back (Paid Volunteer Time Off)
• 12 Paid Holidays
• BH Paid Leave
• Sabbatical
• Education Reimbursement
• Employee Assistance Program

Position Overview

The Leasing Consultant reports to the Community Manager, Leasing Manager, or Assistant Manager. Responsibilities include generating leads, selling and renewing apartment leases in compliance with Company and Fair Housing guidelines, and delivering excellent customer service. The role requires professionalism and a focus on customer satisfaction.

Essential Job Functions

• Communicate daily with staff, community managers, and handle service requests.
• Assist at other communities as needed.
• Travel for training and company business as required.
• Participate in all required training programs.
• Manage marketing, motivation, administrative, and financial operations under the direction of the Community Manager.
• Maintain knowledge of community details, specials, and floor plans.
• Handle leasing documents and processes in accordance with guidelines.
• Prepare leases and lease renewals, and process applications for approval.
• Qualify prospects via Rent Cafe and maintain leasing files.
• Identify potential residents using market data and industry knowledge.
• Inspect units and coordinate move-ins and move-outs.
• Generate new business contacts and marketing ideas.
• Complete outreach marketing duties.
• Use market survey data to generate traffic.
• Assist with marketing promotions and advertisements.
• Achieve and maintain high closing and shopping report scores.
• Monitor competitive properties and online marketing efforts.
• Update pricing and online listings accurately.
• Utilize third-party online leasing programs effectively.
• Enter prospect information promptly and accurately.
• Perform other duties as assigned.

Job Qualifications

• High School diploma or GED preferred.
• Previous leasing experience preferred.
• Strong sales and closing skills required.
• Excellent organizational and customer service skills.
• Experience with Yardi Voyager, YieldStar, MS Office, and online leasing platforms preferred.
• Valid driver’s license may be required.
• Professional appearance and demeanor.
• Positive, motivating, and team-oriented attitude.
• Strong communication skills.
• Ability to thrive in a fast-paced, competitive environment.
• Ability to work with diverse groups of people and customers.

Work Schedule: Generally, 8am-5pm or 9am-6pm, Monday-Friday, with rotating weekends; hours may vary based on business needs.

BH/B.HOM is an Equal Employment Opportunity Employer. We promote diversity, inclusivity, and continuous improvement to make BH/B.HOM a better place to work and live.

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