Leasing Consultant - Carlyle Mill

Greatjob; Alexandria (VA); On-site; USD 32,000 - 39,000; Full time

Benefits offered by this job

Medical/Dental/Vision

9 holidays

Vacation time

Paid sick leave

401(k) plan

Rent discounts

Community service hours

Leadership development

Job summary

Equity Residential in Alexandria, VA is seeking a Leasing Consultant to market communities, follow up on leads, and deliver outstanding resident experiences. You will tour properties, explain lease terms, and coordinate move-ins while maintaining curb appeal and high service standards.

You will respond to inquiries promptly, schedule tours, assist with marketing efforts, and ensure accurate leasing records and payments. This role emphasizes customer service and local housing knowledge.

Qualifications

• High School diploma or equivalent.
• Strong customer service/customer facing orientation: Retail Sales, Hospitality.
• Well organized with ability to prioritize and multi-task.
• Excellent communication and interpersonal skills.
• Proficiency in using property management software & Google Suite.
• Valid Driver's License required if employee will operate a motorized vehicle in their role.
• Knowledge of federal and state apartment housing laws.
• Office team employees, with limited exceptions, are required to use their own Smartphone to perform certain aspects of their job.

Responsibilities

• Proactively responding to sales leads, promoting the community by addressing resident needs and providing information on availability, pricing, location, and amenities.
• Inviting and scheduling prospective residents for community tours, employing effective selling techniques to close deals.
• Supporting community marketing efforts by positively influencing online presence, offering input on advertising campaigns.
• Effectively explaining lease provisions and community policies, ensuring comprehensive move-in activities and conducting orientations for new residents.
• Ensuring resident satisfaction and loyalty through prompt communication and proactive issue resolution.
• Efficiently managing leasing documents, processing payments, and ensuring completion of move-in procedures.

Skills

Customer service

Sales skills

Communication

Organization

Property mgmt software

Education

High School diploma or equivalent

Tools

Property management software

Google Suite

Job description

The work schedule for this position is Tuesday-Saturday 9am to 6pm At Equity Residential, we're dedicated to creating thriving communities, and we invite you to be part of our team. Embracing values like Diversity, Sustainability, and Total Wellbeing, we foster a workplace culture of authenticity and collaboration.

How We Deliver A Winning Performance:

Question Authority Walk the TalkShare KnowledgeListen, Not Just HearSee the Glass Half FullTake Educated RisksEnjoy the RideShare the SpotlightDo the Right ThingTest Your Limits

We Care About Your Total Wellbeing:

• Physical Wellbeing: Medical, dental, and vision care
• Social Wellbeing: 9 paid holidays, annual vacation time, paid sick leave, new parent benefits
• Financial Wellbeing: 401(k) Retirement Savings Plan, Rent Discounts, Competitive Compensation
• Community Wellbeing: Paid Community Service Hours
• Career Wellbeing: Leadership Development

Learn more about our Total Wellbeing program here.

What You'll Be Doing:

As a Leasing Consultant, you will spend half of your week effectively marketing your community and following up on leads, cultivating relationships with prospective residents. The other half of your time will involve providing exceptional customer service to enhance residents' experiences and maintaining the overall appeal and functionality of the property.

• Proactively responding to sales leads, promoting the community by addressing resident needs and providing information on availability, pricing, location, and amenities
• Inviting and scheduling prospective residents for community tours, employing effective selling techniques to close deals
• Supporting community marketing efforts by positively influencing online presence, offering input on advertising campaigns
• Effectively explaining lease provisions and community policies, ensuring comprehensive move-in activities and conducting orientations for new residents
• Ensuring resident satisfaction and loyalty through prompt communication and proactive issue resolution
• Efficiently managing leasing documents, processing payments, and ensuring completion of move-in procedures

Work Schedule: Tuesday-Saturday: 9am-6pm

What You'll Need To Thrive:

• High School diploma or equivalent
• Strong customer service/customer facing orientation: Retail Sales, Hospitality
• Well organized with ability to prioritize and multi-task
• Excellent communication and interpersonal skills
• Proficiency in using property management software & Google Suite
• Valid Driver's License required if employee will operate a motorized vehicle (e.g., car, golf cart) in their role. This varies by location.
• Knowledge of federal and state apartment housing laws
• Office team employees, with limited exceptions, are required to use their own Smartphone to perform certain aspects of their job

Bonus Qualifications:

Experience in leasing or property management, College degree or coursework

Salary:

$23.05 - $28.17/hour

The successful candidate's starting pay will be determined based on job-related skills, experience, and qualifications.Employees are eligible for overtime pay and performance incentives. A valid driver's license, good driving record, auto insurance, and reliable transportation is required if the employee will operate a motorized vehicle (e.g. car, golf cart, etc.) during their workday and/or as part of their role.