Leasing Consultant - Carlyle Mill

Greatjob; Alexandria (VA); Sur place; USD 32 000 - 39 000; Plein temps

Avantages offerts par ce poste

Paid holidays

Vacation time

Sick leave

New parent benefits

401(k) retirement savings plan

Résumé du poste

Equity Residential is seeking a Leasing Consultant to market the community, nurture leads, and deliver exceptional resident service. You will schedule tours, address availability and pricing, and ensure a smooth move-in process.

Ideal candidates have strong customer service skills, are organized, and can manage multiple tasks. The role runs Tuesday through Saturday, 9am–6pm, with an emphasis on maintaining high resident satisfaction and community presentation.

Qualifications

• Strong customer service/customer facing orientation.
• Experience in retail sales and hospitality is a plus.
• Proven ability to multitask and stay organized.

Responsabilités

• Market the community and follow up on leads to convert prospects.
• Provide exceptional customer service to enhance residents' experiences.
• Explain lease provisions and policies, conduct move-in orientations.
• Process leasing documents and payments, ensure smooth move-ins.
• Maintain the property's appeal and respond promptly to resident needs.
• Support marketing efforts and online presence.

Connaissances

Customer service

Retail Sales

Hospitality

Formation

High School diploma or equivalent

Outils

Property management software

Google Suite

Description du poste

**The work schedule for this position is Tuesday-Saturday 9am to 6pm**At Equity Residential, we're dedicated to creating thriving communities, and we invite you to be part of our team. Embracing values like Diversity, Sustainability, and Total Wellbeing, we foster a workplace culture of authenticity and collaboration.How We Deliver A Winning Performance:Question AuthorityWalk the TalkShare KnowledgeListen, Not Just HearSee the Glass Half FullTake Educated RisksEnjoy the RideShare the SpotlightDo the Right ThingTest Your LimitsWe Care About Your Total Wellbeing:Physical Wellbeing: Medical, dental, and vision careSocial Wellbeing: 9 paid holidays, annual vacation time, paid sick leave, new parent benefitsFinancial Wellbeing: 401(k) Retirement Savings Plan, Rent Discounts, Competitive CompensationCommunity Wellbeing: Paid Community Service HoursCareer Wellbeing: Leadership DevelopmentLearn more about our Total Wellbeing program here.What You'll Be Doing:As a Leasing Consultant, you will spend half of your week effectively marketing your community and following up on leads, cultivating relationships with prospective residents. The other half of your time will involve providing exceptional customer service to enhance residents' experiences and maintaining the overall appeal and functionality of the property.Proactively responding to sales leads, promoting the community by addressing resident needs and providing information on availability, pricing, location, and amenitiesInviting and scheduling prospective residents for community tours, employing effective selling techniques to close dealsSupporting community marketing efforts by positively influencing online presence, offering input on advertising campaignsEffectively explaining lease provisions and community policies, ensuring comprehensive move-in activities and conducting orientations for new residentsEnsuring resident satisfaction and loyalty through prompt communication and proactive issue resolutionEfficiently managing leasing documents, processing payments, and ensuring completion of move-in proceduresWork Schedule: Tuesday-Saturday: 9am-6pmWhat You'll Need To Thrive:High School diploma or equivalentStrong customer service/customer facing orientation: Retail Sales, HospitalityWell organized with ability to prioritize and multi-taskExcellent communication and interpersonal skillsProficiency in using property management software & Google SuiteValid Driver's License required if employee will operate a motorized vehicle (e.g., car, golf cart) in their role. This varies by location.Knowledge of federal and state apartment housing lawsOffice team employees, with limited exceptions, are required to use their own Smartphone to perform certain aspects of their jobBonus Qualifications:Experience in leasing or property management,College degree or courseworkSalary: $23.05 - $28.17/hourThe successful candidate's starting pay will be determined based on job-related skills, experience, and qualifications.Employees are eligible for overtime pay and performance incentives.A valid driver's license, good driving record, auto insurance, and reliable transportation is required if the employee will operate a motorized vehicle (e.g. car, golf cart, etc.) during their workday and/or as part of their role.