Leasing Consultant (bilingual) - Altura

ResProp; Austin (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental, Vision Benefits

401(k) retirement plan

Competitive Paid Time Off

Discounted rent at properties

Job summary

ResProp Management is a multi-family property management company focused on servant leadership and growth. We seek a leasing professional to drive occupancy, market units, and provide outstanding resident services in our Austin community.

The role requires strong sales, customer service, and bilingual English/Spanish capabilities, with the ability to work a varied schedule and engage residents effectively to ensure a positive move-in experience.

Qualifications

• Excellent sales and closing skills with a focus on resident satisfaction.
• Strong customer service mindset with ability to communicate clearly with residents.
• Fluent in English and Spanish to serve a diverse community.

Responsibilities

• Manage the leasing process from tour to move-in and close the sale.
• Market the property to increase traffic through online and outreach marketing.
• Follow up with potential and current residents to support occupancy goals.
• Assist with collection of delinquent rents and keep accurate resident files.
• Maintain property and model units, ensuring cleanliness and readiness for tours.

Skills

Sales/Leasing/Closing

Customer service

Bilingual English/Spanish

Education

Bachelor's degree preferred

Job description

ResProp Management helps people find apartment homes and builds communities. We are a multi-family property management company that serves people, community residents and owners. We got our start in 2010, have grown to over 20,000 units and we are continuing to grow daily. We owe our success to our focus on servant leadership, and our commitment to hiring top talent from the most innovative companies from both inside and outside the multifamily industry.

Location: 1911 Willow Creek Drive, Austin TX 78741

What you'll be doing:

• Manage the leasing process from tour to move-in including closing the sale, completing lease documents and inspecting apartments to ensure the residents have an excellent move-in experience.
• Understand the value of the property's features as they relate to the prospective resident's needs.
• Creative approach to marketing the property to increase traffic including online posts, social media strategies, and outreach marketing.
• Support occupancy and retention goals by following up with potential and current residents.
• Use problem solving skills and best judgment to handle unpredictable situations as they arise.
• Maintain accurate and in-depth knowledge of the property and competitors in the industry to give potential residents all the information they need to make their decision.
• Build relationships with residents through courteous and timely response to their needs and concerns.
• Demonstrate strong attention to detail while preparing lease documents, resident files, applications for approval and related bookkeeping tasks.
• Work with other teammates to plan and organize resident events.
• Responsible for assisting Assistant Manager in collection of delinquent rents.
• Visually inspect/prepare the entire property (office, models, compactor, vacant, curb appeal and amenity areas) daily for cleanliness. Inspect and touch up models and vacant units. Responsible for maintaining the work area and office cleanliness.
• Ability to work a flexible schedule, including evenings, Holidays and weekends.

What you must have:

• Cheerful attitude and focused on customer service
• Tech savvy - able to learn/work with property management applications
• Strength in Sales / Leasing / Closing
• Bilingual English and Spanish

What's Nice to Have:

• Bachelor's degree preferred

Our compensation & benefits package is designed to reward long-term career growth. Your total compensation can and should grow as you progress with the company.We evaluate performance and provide direct feedback to all teammates throughout the year, and ensure that compensation matches the role and performance. In addition, we offer the following:

• Competitive salary
• Medical, Dental, & Vision Benefits
• 401(k) retirement plan
• Competitive Paid Time Off
• Discounted rent at any properties owned by ResProp Management
• Opportunities for Profit Sharing

Employment Eligibility Requirements:

• Applicants will be required to pass a background check, and reference check prior to their first day to verify their employment eligibility