Leasing Consultant - Bell Lakeshore

Bell Partners Inc; Austin (TX); Presencial; USD 25.000 - 39.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Career growth

Benefits package

Health insurance

401(k) match

Vacation & time off

Training programs

Referral bonus

Inclusive culture

Employee referral program

Descripción de la vacante

Bell Partners is seeking a Leasing Consultant to warmly greet prospective residents, coordinate tours, and handle leasing inquiries. You will also interact with current residents regarding day-to-day issues and renewals, acting as a central communication point between residents, management, and maintenance teams.

We value professionalism, customer service, and the ability to work as part of a team. A High School diploma or GED is required; hospitality or leasing experience is a plus.

Formación

• Minimum 1+ years customer service experience, hospitality or leasing preferred.
• High School diploma or GED.
• Excellent communication and professional presentation.

Responsabilidades

• Serve as the welcoming first contact for residents, prospects, and visitors.
• Effectively lease apartments and sell property products and services per budget.
• Ensure Fair Housing standards in all dealings with prospects and residents.
• Follow up on leasing traffic entries and monitor trends.
• Maintain thorough product knowledge of property and competition.
• Assist with marketing activities to position Bell communities as preferred.
• Coordinate resident application reviews and Bell guidelines.
• Complete lease packets and files for each resident.
• Maintain regular attendance and punctuality.
• Provide timely follow-up with residents throughout the lease.
• Receive inquiries, complaints, or issues and respond promptly.

Conocimientos

Customer service

MS Office

Team player

Professional image

Communication skills

Educación

High School diploma

Descripción del empleo

Join Bell Partners and be a difference maker.

At Bell Partners, our mission is to be the apartment company of choice by creating value and honoring commitments to our residents, partners, and associates. We proudly serve our community of 85,000+ homes across 13 states and the District of Columbia. As stewards entrusted to contribute with care and appreciation, our 2,000 associates succeed in a dynamic space where everyone impacts. We take pride in producing outstanding results and fostering a work environment that allows everyone to contribute to their fullest potential. We rise above industry standards when every associate embraces their unique role and seizes the opportunity to make an impact.

The Leasing Consultant is responsible for welcoming prospective residents to the community, coordinating tours, and responding to incoming inquiries about leasing. The position will also interact with current residents regarding day-to-dayissuesas well as coordinatingtherenewalsofexistingleases. The Leasing Consultant will serve as a central point of communication between the Community residents, Community management, as well as community maintenance teams.

What we can offer you:

• Opportunities for career growth
• Total rewards benefits package
• Family health insurance, 401(k) match, Vacation, Personal Days, and Sick time
• Customized training programs
• Associate referral bonus plan
• Diverse, equitable, and inclusive work environment
• A culture that empowers you to make a difference

What you’ll do to make a difference:

• Serve as the welcoming first point of contact for all residents, prospects, and visitors to the community
• Effectively lease apartments and sell property’s products and services in accordance with budget
• Ensure Fair Housing Standards in all matters when working with prospects and residents
• Follow up on leasing traffic entries and monitor traffic trends
• Maintain thorough product knowledge of property and that of major competition
• Assist with marketing activities to position Bell communities as communities of choice
• Coordinate the resident application review in accordance with Bell guidelines
• Complete lease packets and files for each resident to include the lease, all addendums and other forms
• Regular attendance and punctuality
• Proper documentation
• Follow up with residents throughout the lease
• Receive any resident inquiries, complaints, or issues and provide timely follow up

What you bring to our team:

• Understanding of and alignment with Bell Core Values
• High School diploma or GED
• 1+ years’ customer service experience; hospitality or apartment leasing role
• Must demonstrate support of BAL strategic drivers,
• Must demonstrate ability to provide exceptional customer service,
• Must be able to work on a team or in a team environment,
• Must present a professional image
• Must be resourceful and well-organized.
• Ability to successfully work on a team
• Excellent oral and written communication skills
• Strong working knowledge of MS Office Suite
• Exceptional customer service skills and a professional image
• Good decision-making skills and knowledge on how businesses work

Physical requirements of the job:

• Walking, bending, reaching, climbing, and lifting to 30 lbs.
• Ability to work with mechanical and electrical equipment, as well as hazardous materials
• Must be comfortable with heights and moving heavy objects

About Bell Partners

Our purpose at Bell Partners is to create communities our residents are proud to call home. We currently own or manage over 85,000 homes in North America and continue to grow. Our people are the most important part of our company. We believe in building a culture that encourages our associates to invest in and serve one another, while pushing each other to take risks, allowing us to grow together and make a difference.

Bell Partners reserves the right to amend this job description at any time. We are an Equal Opportunity Employer.