Leasing Consultant - Bank & Boston Lofts

AIR Communities; Denver (CO); On-site; USD 26,863 - 28,240; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(K) plan

Paid vacation and holidays

Tuition assistance

Discounted rent

Wellness bonus days

Commuter benefits

Job summary

A leading apartment management company seeks a Leasing Consultant in Denver, CO. The role involves managing resident acquisition and retention, leasing apartments, and providing top-notch customer service. Ideal candidates will have at least 1 year of relevant experience in sales or customer service, along with strong organizational and communication skills. This position includes a competitive pay structure, benefits, and opportunities for professional development within a mission-driven organization.

Qualifications

• At least 1 year of experience in sales and customer service in a fast-paced environment.
• Ability to provide exceptional customer service to meet resident needs.
• Familiar with achieving sales goals.

Responsibilities

• Manage the consumer life cycle including resident acquisition and retention.
• Lease apartments by following sales processes and marketing strategies.
• Conduct on-site tours and answer inquiries from potential residents.

Skills

Sales experience

Customer service

Goal-oriented

Communication skills

Organizational skills

Job description

Leasing Consultant - Bank & Boston Lofts

At AIR Communities, we’re on a mission to create exceptional apartment living experiences, and that mission starts with our people. Recognized with multiple Top Workplace awards, AIR is a place where teammates thrive through challenging work, supportive leadership, and genuine opportunities to grow. We’re a mission-driven organization built on connection, integrity, and care; where everyone plays a part in helping residents love where they live and teammates love where they work.

Job Description

A bit more about what you’ll do:

• Responsible for the consumer life cycle including acquisition of residents utilizing defined sales process, providing excellent customer service, and retention of residents.
• Leases apartments in accordance with policy and procedures set by AIR, assist in marketing the community and generating traffic.
• Follows the sales process for on-site visits which includes answering incoming calls, scheduling sales appointments, greeting future residents, presenting the available rental units through personal tours, and following up on inquiries.
• Support any community in the AIR portfolio that may have leasing needs.

Qualifications

• At least 1 year of related sales and customer service experience in a fast paced service environment (ie, property management, hospitality, retail, restaurant etc.).
• Must be familiar with setting/achieving goals with ability to follow a sales process.
• Ability to provide exceptional customer service to address the needs of current and future residents in a friendly and professional manner.
• A reliable mode of transportation.
• Ability to work a flexible schedule including evenings and weekends.
• Ability to read, write, and speak English.

The most successful AIR Leasing Team Members are:

• Sales Innovators
• Customer-Focused
• Passionate
• Organized
• Concise Communicators
• Motivated
• Solution-Focused

Additional Information

• Expected pay rate of $19.50- $20.50. You will be provided a pay rate that is in line with your skills and experience as they relate to the requirements of the job.
• Base salary plus commission structure.
• Opportunity for extended time-off with benefits during slower parts of the year.
• Medical, dental, vision, and life insurance options available. HSA with company sponsored contributions, FSA (traditional and dependent care FSA).
• Short and long-term disability paid by the company.
• 401(K) and Employee Stock Purchase Plans.
• Paid Vacation, 12 Paid Holidays, Wellness Bonus Days, and Paid Sick Time.
• Tuition Assistance Program.
• Commuter Benefits and Pet-Insurance.
• Up to 100% Reimbursement on Professional Certification/Licensing for Job Related Curriculums.
• Discounted Rent at AIR communities (certain exclusions apply, and an application is required).
• Paid parental leave of up to 16 weeks, following the birth or adoption of a child.
• Consumer discounts from various products and services including travel planning, wireless phones, health and fitness, home appliances, and more.
• 15 hours of paid time annually to give-back to your community.
• Opportunities for professional development and career growth including realistic job previews, in person and virtual leadership training, and performance improvement courses.

Candidates extended an offer will be required to undergo pre-employment screening that includes checking references, a four-panel drug screening that excludes marijuana testing, employment verification & criminal background check.

AIR values diversity and provides equal employment opportunities to all employees and applicants for employment. AIR prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Seniority level: Associate

Employment type: Full-time