Leasing Consultant - Arizona

Optima, Inc.; Scottsdale (AZ); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Commission

401k match

Paid parental leave

Paid time off

Company-paid medical plan

Diversity & inclusion

Job summary

Optima, Inc. is hiring a Leasing Consultant to guide future residents through tours, applications and move-ins while maximizing revenue for the community.

You will deliver extraordinary customer service, respond to inquiries, and maintain up-to-date knowledge of pricing, availability and amenities across the property. A fast-paced, energetic environment awaits with opportunities to support marketing and retention initiatives.

Qualifications

• High-energy and hardworking with an ambitious spirit.
• Warm and friendly with strong customer service skills.
• Professional verbal and written communication skills.
• Strong teamwork and listening skills.
• Goal oriented with a fixer mentality.
• Organized and detailed.
• Strong ability to close a sale.
• Knowledge of online marketing.
• Previous sales or customer service experience is required.
• Minimum of a high school diploma, Bachelor’s degree preferred.
• Experience with Yardi Voyager 7 and RentCafe a plus.

Responsibilities

• Drive performance by achieving sales goals through effective communication and diligent follow-up.
• Maintain knowledge of leasing and pricing, availability, amenities, and surrounding areas.
• Respond to inquiries to identify needs of prospects and residents.
• Ensure apartments look attractive for showings and move-ins.
• Conduct tours and review options with prospects.
• Qualify and tour potential residents, verify and screen applicants, and prepare lease documentation.
• Shop competitive properties and conduct weekly market surveys.
• Contribute to marketing efforts and resident events; brainstorm traffic-driving ideas.
• Review digital marketing and social channels; conduct outreach marketing.
• Work a flexible schedule including weekends, evenings and holidays.
• Handle office paperwork related to apartment rentals and renewals.
• Deliver unmatched service to residents and assist with retention and events.

Skills

Customer service

Verbal & written communication

Teamwork & listening

Close a sale

Online marketing knowledge

Sales experience

High energy & ambitious

Customer-focused

Education

High school diploma

Bachelor’s degree preferred

Tools

Yardi Voyager 7

RentCafe

Job description

Are you driven? Do you like a fast-paced, exciting environment? Are you a problem solver? As a leasing consultant, you will have the opportunity to grow your knowledge of real estate, strategize innovative ideas for marketing and resident retention, and provide extraordinary customer service. You will guide future residents through the touring, application and move-in process, closing leases and maximizing revenue for the community. Our Leasing Consultants build a positive and lasting influence on our visitors, prospects, and residents, and understand the importance of exceptional service and first impressions.

About Optima

Optima is a privately-held real estate firm with offices in Illinois and Arizona. For more than 40 years, Optima has been developing, designing, building and managing striking urban and suburban luxury residential communities. From the beginning, Optima aimed to reinvent housing by integrating the functions involved in new construction within one company. Optima controls and executes every aspect of the process in-house – development, design, construction, sales and management – for a dynamic system that offers greater focus and flexibility. Optima is committed to delivering extraordinary living through design, innovation, sustainability and management.

What You’ll Do

• Drive performance by achieving sales goals through effective communication and diligent follow-up.
• Maintain accurate and thorough knowledge of all the aspects of the community, specifically in all areas of leasing and pricing information, availability, amenities, surrounding areas and lifestyle.
• Respond to phone, e-mail and in-person inquiries to identify needs of prospects and residents
• Ensure apartments look beautiful for showings and move-ins.
• Identify client interests and needs to find the perfect apartment home - conduct customized tours and options to review
• Help prospects to find and secure an apartment home by qualifying and touring potential residents, verifying and screening applicants and create all associated documentation accompanying the rental agreements to aid in completing lease agreements
• Shop competitive properties and complete weekly market surveys.
• Participate in marketing efforts and resident functions, and brainstorm additional ideas for driving traffic to the property.
• Review all digital marketing and social channels
• Conduct outreach marketing.
• Work a flexible schedule to include weekends, evenings and holidays.
• Perform required office activities and coordinate paperwork related to apartment home rentals.
• Deliver unmatched service to residents and assist with resident retention, renewal programs and community events.

What You’ll Need

• High-energy and hardworking with an ambitious spirit
• Warm and friendly with strong customer service skills
• Professional verbal and written communication skills.
• Strong teamwork and listening skills
• Goal oriented with a fixer mentality
• Organized and detailed
• Strong ability to close a sale.
• Knowledge of online marketing
• Previous sales or customer service experience is required
• Minimum of a high school diploma, Bachelor’s degree preferred
• Experience with Yardi Voyager 7 and RentCafe a plus

Benefits and Perks

• Salary range: $20-22/hr. plus commission
• Competitive benefits and great perks make a huge difference; we get that, so you’ll get them too. Team Members receive a competitive 401k match, paid parental leave, paid time off, and a 100% company paid medical plan option. At Optima, we believe benefits should be meaningful and a part of what makes us great!
• Come as you are! At Optima we celebrate diversity and are committed to creating an inclusive environment for all team members. Optima evaluates qualified applicants without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or other legally-protected characteristics