Leasing Consultant - Arbour Square

Equity Residential; Westminster (CO); On-site; USD 30,000 - 37,000; Full time

Benefits offered by this job

Medical benefits

Holidays & vacation time

401(k) plan

Rent discounts

Paid community service hours

Leadership development

New parent benefits

Job summary

Equity Residential is seeking a Leasing Consultant in Westminster, CO to actively market the community, follow up on leads, and build relationships with prospective residents. You will deliver exceptional customer service, facilitate tours, and ensure a smooth move-in process while maintaining the property's appeal.

The role requires responding to inquiries, promoting availability and amenities, and supporting marketing efforts. Schedule: Tue-Sat, 9am-6pm.

Qualifications

• High School diploma or equivalent.
• Strong customer service orientation.
• Well organized with multitasking ability.
• Excellent communication and interpersonal skills.
• Proficiency in property management software and Google Suite.
• Knowledge of federal and state apartment housing laws.
• Valid driver's license if operating a vehicle.

Responsibilities

• Respond to sales leads and promote the community.
• Schedule tours and close leases with effective selling techniques.
• Support marketing efforts and online presence.
• Explain lease provisions and policies; conduct move-in orientations.
• Ensure resident satisfaction with prompt communication and issue resolution.
• Manage leasing documents and process payments.
• Maintain property appearance and manage move-in procedures.

Skills

Customer service

Communication skills

Organization / multitasking

Google Suite

Education

High School diploma or equivalent

Tools

Property management software

Job description

This position will be accepting applications until September 15th, 2026.

At Equity Residential, we're dedicated to creating thriving communities, and we invite you to be part of our team. Embracing values like Diversity, Sustainability, and Total Wellbeing, we foster a workplace culture of authenticity and collaboration.

How We Deliver A Winning Performance

• Question Authority
• Walk the Talk
• Share Knowledge
• Listen, Not Just Hear
• See the Glass Half Full
• Take Educated Risks
• Enjoy the Ride
• Share the Spotlight
• Do the Right Thing
• Test Your Limits

We Care About Your Total Wellbeing

• Physical Wellbeing: Medical, dental, and vision care
• Social Wellbeing: 9 paid holidays, annual vacation time, paid sick leave, new parent benefits
• Financial Wellbeing: 401(k) Retirement Savings Plan, Rent Discounts, Competitive Compensation
• Community Wellbeing: Paid Community Service Hours
• Career Wellbeing: Leadership Development
• Learn more about our Total Wellbeing programhere.

What You'll Be Doing

As a Leasing Consultant, you will spend half of your week effectively marketing your community and following up on leads, cultivating relationships with prospective residents. The other half of your time will involve providing exceptional customer service to enhance residents' experiences and maintaining the overall appeal and functionality of the property.

• Proactively responding to sales leads, promoting the community by addressing resident needs and providing information on availability, pricing, location, and amenities
• Inviting and scheduling prospective residents for community tours, employing effective selling techniques to close deals
• Supporting community marketing efforts by positively influencing online presence, offering input on advertising campaigns
• Effectively explaining lease provisions and community policies, ensuring comprehensive move-in activities and conducting orientations for new residents
• Ensuring resident satisfaction and loyalty through prompt communication and proactive issue resolution
• Efficiently managing leasing documents, processing payments, and ensuring completion of move-in procedures
• Work Schedule: Tuesday-Saturday: 9am-6pm

What You'll Need To Thrive

• High School diploma or equivalent
• Strong customer service/customer facing orientation: Retail Sales, Hospitality
• Well organized with ability to prioritize and multi-task
• Excellent communication and interpersonal skills
• Proficiency in using property management software & Google Suite
• Valid Driver's License required if employee will operate a motorized vehicle (e.g., car, golf cart) in their role. This varies by location.
• Knowledge of federal and state apartment housing laws
• Office team employees, with limited exceptions, are required to use their own Smartphone to perform certain aspects of their job

Salary:

$21.68 - $26.49 per hour

• Employees are eligible for overtime pay and performance incentives

Bonus Qualifications

• Experience in leasing or property management,
• College degree or coursework