Leasing Consultant (1941/1942 - Columbus, Ohio)

Socket.dev; Kentucky; On-site; USD 27,000 - 36,000; Full time

Benefits offered by this job

Paid sick leave

Vacation and holidays

Health insurance

Dental insurance

Life insurance

401K participation

Job summary

The Madison is seeking a Leasing Specialist for its properties in Kentucky. This role involves leasing apartments, handling resident inquiries, and supporting office operations with a service-oriented approach.

Weekend hours are rotating Saturdays and Sundays; strong customer service and sales abilities are essential for achieving optimum occupancy and resident satisfaction.

Qualifications

• Experience in leasing or sales roles is preferred.
• Ability to handle clerical tasks and data entry accurately.
• Availability for weekend hours as required.

Responsibilities

• Lease apartments at the highest effective rent level possible while maintaining service.
• Provide courteous, helpful attitude and respond promptly to resident requests.
• Explain policies and lease documents to residents and prospects.
• Maintain resident files and enter data per policy.
• Assist in resident retention/renewal programs and move-in coordination.
• Show model and available vacancies; greet new residents and assist move-in.
• Travel may be required; participate in community events.

Skills

Interpersonal skills

Organizational skills

Verbal communication

Customer service

Sales skills

Professional image

Job description

THE MADISON | THE MADISON NORTH

Weekend hours: Rotating Saturdays 10AM - 5PM and Sundays 1PM - 5PM

Responsible for the leasing of all apartments including, but not limited to, prospective resident phone calls; performance of miscellaneous clerical duties; support for office personnel.

Essential Duties and Responsibilities

• Lease apartments at the highest effective rent level possible, while maintaining a strong customer service/satisfaction philosophy.
• Maintain a courteous and helpful attitude at all times.
• Respond to resident request promptly and courteously and to help resolve resident issues.
• Be aware of company and community policies and be able to explain them to residents and potential residents.
• Have a comprehensive working knowledge of all lease related documents and be able to accurately complete the documents in a timely manner.
• Maintain accurate resident files in accordance with Drucker + Falk Company policy.
• Enter the computer data relative to residents and potential residents in accordance with company policy.
• Assist in developing and maintaining a resident retention/renewal program in order to achieve optimum increases and conversion ratios.
• Inspect apartments prior to move-in to ensure market ready status.
• Assist in the leasing activities and resident relations.
• Be aware of the rent levels and amenities of competitive communities.
• Be aware of all community and area facts and statistics.
• Assist in preparing the competitive market survey report as needed.
• Greet new residents and assist with the move-in process.
• Verify application data.
• Qualify potential residents.
• Show the model and available ready vacancies.
• Participate in the coordination of community sponsored events.
• Become certified as a Leasing Specialist through the company in-house training program.
• Travel may be required. Reasonable or limited use of your vehicle may be required.
• Perform other duties as assigned.
• Occasional weekend hours may be required.

Special Skills Required

• Ability to successfully interact with people
• Good organizational skills
• Good verbal skills
• Strong customer service/satisfaction philosophy
• Proficient sales skills
• Professional image

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle or feel; reach with hands and arms; and talk or hear. Employee is frequently required to sit, climb, and balance or stoop; or kneel. The employee may be required to lift and/or move up to 25 pounds

Position offers outstanding growth potential, paid sick leave, vacation and holidays, health, dental, life insurance, and 401K participation.

Equal Opportunity Employer. Drug-Free Workplace.