Leasing Consultant (1168 - Columbus, Ohio)

Drucker & Falk, LLC; Columbus (OH); In loco; USD 32.000 - 42.000; Tempo pieno

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MERIDIAN AT GRANDVIEW in Columbus, OH is seeking a Leasing Consultant to handle leasing of all apartments, respond to calls, process paperwork, and support office staff. The role focuses on maximizing occupancy with strong customer service and accurate record-keeping.

Responsibilities include showing units, greeting residents, maintaining files and occupancy data, and assisting in renewals while coordinating events as needed. Some travel and occasional weekends may be required.

Competenze

• Ability to successfully interact with people.
• Good organizational skills to manage files and data.
• Strong customer service/satisfaction philosophy.

Mansioni

• Lease apartments at the highest effective rent level possible while maintaining customer service.
• Respond to resident requests promptly and courteously and help resolve issues.
• Maintain accurate resident files and enter data per policy.
• Assist in developing and maintaining a resident retention/renewal program.
• Greet new residents, show model and available vacancies, and assist move-ins.
• Travel may be required; occasional weekend hours may be required.

Conoscenze

Interpersonal skills

Organizational skills

Customer service

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Leasing Consultant (1168 - Columbus, Ohio)

Meridian at Grandview, Columbus, OH, US

MERIDIAN AT GRANDVIEW

Responsible for the leasing of all apartments including, but not limited to, prospective resident phone calls; performance of miscellaneous clerical duties; support for office personnel.

Essential Duties and Responsibilities

• Lease apartments at the highest effective rent level possible, while maintaining a strong customer service/satisfaction philosophy.
• Maintain a courteous and helpful attitude at all times.
• Respond to resident request promptly and courteously and to help resolve resident issues.
• Be aware of company and community policies and be able to explain them to residents and potential residents.
• Have a comprehensive working knowledge of all lease related documents and be able to accurately complete the documents in a timely manner.
• Maintain accurate resident files in accordance with Drucker + Falk Company policy.
• Enter the computer data relative to residents and potential residents in accordance with company policy.
• Assist in developing and maintaining a resident retention/renewal program in order to achieve optimum increases and conversion ratios.
• Inspect apartments prior to move-in to ensure market ready status.
• Assist in the leasing activities and resident relations.
• Be aware of the rent levels and amenities of competitive communities.
• Be aware of all community and area facts and statistics.
• Assist in preparing the competitive market survey report as needed.
• Greet new residents and assist with the move-in process.
• Show the model and available ready vacancies.
• Participate in the coordination of community sponsored events.
• Become certified as a Leasing Specialist through the company in-house training program.
• Travel may be required. Reasonable or limited use of your vehicle may be required.
• Perform other duties as assigned.
• Occasional weekend hours may be required.

Qualifications

Special Skills Required

• Ability to successfully interact with people
• Good organizational skills
• Strong customer service/satisfaction philosophy

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle or feel; reach with hands and arms; and talk or hear. Employee is frequently required to sit, climb, and balance or stoop; or kneel. The employee may be required to lift and/or move up to 25 pounds

Position offers outstanding growth potential, paid sick leave, vacation and holidays, health, dental, life insurance, and 401K participation.

Equal Opportunity Employer. Drug-Free Workplace.