Leasing Consultant (1868 - Clover, South Carolina)

Drucker + Falk, LLC; Clover (SC); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Paid sick leave

Vacation and holidays

Health insurance

Dental insurance

Life insurance

401K participation

Job summary

Drucker + Falk, LLC in Clover, SC is seeking an on-site Leasing Specialist to manage apartment rentals and respond to inquiries. You will show available units, process applications, and coordinate move-ins with residents.

The role emphasizes customer service, accurate record-keeping, and knowledge of lease documents. Travel and occasional weekend hours may be required, with competitive benefits including paid time off and retirement plan.

Qualifications

• Interact effectively with residents and prospective renters.
• Maintain organized records and files.
• Provide exceptional customer service and satisfaction.

Responsibilities

• Lease apartments at the highest effective rent while delivering strong customer service.
• Greet new residents and assist with move-in process.
• Maintain resident files and enter data per policy.
• Assist in developing and maintaining resident retention/renewal program.
• Explain policies and lease documents to residents.
• Travel may be required; occasional weekend hours.

Skills

Ability to interact with people

Good organizational skills

Strong customer service/satisfaction

Job description

Weekend hours: Saturdays 10AM - 5PM and Sundays 1PM - 5PM

Responsible for the leasing of all apartments including, but not limited to, prospective resident phone calls; performance of miscellaneous clerical duties; support for office personnel.

Essential Duties and Responsibilities

• Lease apartments at the highest effective rent level possible, while maintaining a strong customer service/satisfaction philosophy.
• Maintain a courteous and helpful attitude at all times.
• Respond to resident request promptly and courteously and to help resolve resident issues.
• Be aware of company and community policies and be able to explain them to residents and potential residents.
• Have a comprehensive working knowledge of all lease related documents and be able to accurately complete the documents in a timely manner.
• Maintain accurate resident files in accordance with Drucker + Falk Company policy.
• Enter the computer data relative to residents and potential residents in accordance with company policy.
• Assist in developing and maintaining a resident retention/renewal program in order to achieve optimum increases and conversion ratios.
• Inspect apartments prior to move-in to ensure market ready status.
• Assist in the leasing activities and resident relations.
• Be aware of the rent levels and amenities of competitive communities.
• Be aware of all community and area facts and statistics.
• Assist in preparing the competitive market survey report as needed.
• Greet new residents and assist with the move-in process.
• Show the model and available ready vacancies.
• Participate in the coordination of community sponsored events.
• Become certified as a Leasing Specialist through the company in-house training program.
• Travel may be required. Reasonable or limited use of your vehicle may be required.
• Perform other duties as assigned.
• Occasional weekend hours may be required.

Qualifications

Special Skills Required

• Ability to successfully interact with people
• Good organizational skills
• Strong customer service/satisfaction philosophy

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle or feel; reach with hands and arms; and talk or hear. Employee is frequently required to sit, climb, and balance or stoop; or kneel. The employee may be required to lift and/or move up to 25 pounds

Position offers outstanding growth potential, paid sick leave, vacation and holidays, health, dental, life insurance, and 401K participation.

Equal Opportunity Employer. Drug-Free Workplace.