Leasing Consultant - 170 Amsterdam

Equity Residential; New York (NY); On-site; USD 45,000 - 65,000; Full time

Job summary

Equity Residential is seeking a Leasing Consultant to join their team in New York. This role focuses on marketing the community, providing exceptional customer service, and managing leasing processes. Ideal candidates will possess a high school diploma, strong customer service experience, and excellent communication skills. Join us in creating thriving communities with a commitment to diversity and inclusion.

Benefits

Medical, dental, and vision care

Paid holidays and vacation time

401(k) Retirement Savings Plan

Rent Discounts

Leadership Development

Qualifications

• High School diploma or equivalent required.
• Experience in retail sales or hospitality preferred.
• Proficiency in property management software & Google Suite.

Responsibilities

• Market community and follow up on leads to enhance resident experiences.
• Schedule and conduct tours for prospective residents.
• Manage leasing documents and ensure compliance with community policies.

Skills

Customer Service

Communication

Organization

Interpersonal Skills

Sales

Education

High School diploma or equivalent

Tools

Property Management Software

Google Suite

Job description

At Equity Residential, we're dedicated to creating thriving communities, and we invite you to be part of our team. Embracing values like Diversity, Sustainability, and Total Wellbeing, we foster a workplace culture of authenticity and collaboration.

How We Deliver A Winning Performance

• Question Authority
• Walk the Talk
• Share Knowledge
• Listen, Not Just Hear
• See the Glass Half Full
• Take Educated Risks
• Enjoy the Ride
• Share the Spotlight
• Do the Right Thing
• Test Your Limits
  
  

We Care About Your Total Wellbeing

• Physical Wellbeing: Medical, dental, and vision care
• Social Wellbeing: 9 paid holidays, annual vacation time, paid sick leave, new parent benefits
• Financial Wellbeing: 401(k) Retirement Savings Plan, Rent Discounts, Competitive Compensation
• Community Wellbeing: Paid Community Service Hours
• Career Wellbeing: Leadership Development
• Learn more about our Total Wellbeing programhere.
  
  

What You'll Be Doing

As a Leasing Consultant, you will spend half of your week effectively marketing your community and following up on leads, cultivating relationships with prospective residents. The other half of your time will involve providing exceptional customer service to enhance residents' experiences and maintaining the overall appeal and functionality of the property.

• Proactively responding to sales leads, promoting the community by addressing resident needs and providing information on availability, pricing, location, and amenities
• Inviting and scheduling prospective residents for community tours, employing effective selling techniques to close deals
• Supporting community marketing efforts by positively influencing online presence, offering input on advertising campaigns
• Effectively explaining lease provisions and community policies, ensuring comprehensive move-in activities and conducting orientations for new residents
• Ensuring resident satisfaction and loyalty through prompt communication and proactive issue resolution
• Efficiently managing leasing documents, processing payments, and ensuring completion of move-in procedures
• Work Schedule: Tuesday-Saturday: 9am-6pm
  
  

What You'll Need To Thrive

• High School diploma or equivalent
• Strong customer service/customer facing orientation: Retail Sales, Hospitality
• Well organized with ability to prioritize and multi-task
• Excellent communication and interpersonal skills
• Proficiency in using property management software & Google Suite
• Valid Driver's License required if employee will operate a motorized vehicle (e.g., car, golf cart) in their role. This varies by location.
• Knowledge of federal and state apartment housing laws
• Office team employees, with limited exceptions, are required to use their own Smartphone to perform certain aspects of their job
  
  

Bonus Qualifications

• Experience in leasing or property management,
• College degree or coursework