Leasing Consultant (1631-Richmond, Virginia)

Drucker & Falk, LLC; Richmond (VA); Hybrid; USD 19,000 - 36,000; Full time

Benefits offered by this job

Paid sick leave

Vacation and holidays

Health insurance

Dental insurance

Life insurance

401K participation

Job summary

Drucker & Falk, LLC is seeking a Leasing Consultant in Richmond, Virginia. The role focuses on leasing apartments, handling inquiries, and delivering strong customer service to residents and prospects.

On-site position requires Saturdays and potential travel for events. You will maintain files, process leases, and support renewal efforts while promoting market-ready communities and accurate documentation.

Qualifications

• Ability to successfully interact with people.
• Strong customer service philosophy.
• Good organizational skills.

Responsibilities

• Lease apartments at the highest effective rent level while maintaining customer service.
• Respond to resident requests promptly and courteously.
• Explain lease terms and community policies to residents and prospects.
• Maintain accurate resident files and lease documents.
• Enter resident data according to company policy.
• Assist in developing and maintaining a renewal program.
• Greet new residents and assist with move-ins.
• Show available units and model to visitors.
• Support coordination of community events.

Skills

Interpersonal skills

Organizational skills

Customer service

Job description

Leasing Consultant (1631-Richmond, Virginia)

Salary Range: $13.50 To $26.35 Hourly

STRATFORD HILLS

Saturday 9AM-4PM required

Responsible for the leasing of all apartments including, but not limited to, prospective resident phone calls; performance of miscellaneous clerical duties; support for office personnel.

Essential Duties and Responsibilities

• Lease apartments at the highest effective rent level possible, while maintaining a strong customer service/satisfaction philosophy.
• Maintain a courteous and helpful attitude at all times.
• Respond to resident request promptly and courteously and to help resolve resident issues.
• Be aware of company and community policies and be able to explain them to residents and potential residents.
• Have a comprehensive working knowledge of all lease related documents and be able to accurately complete the documents in a timely manner.
• Maintain accurate resident files in accordance with Drucker + Falk Company policy.
• Enter the computer data relative to residents and potential residents in accordance with company policy.
• Assist in developing and maintaining a resident retention/renewal program in order to achieve optimum increases and conversion ratios.
• Inspect apartments prior to move-in to ensure market ready status.
• Assist in the leasing activities and resident relations.
• Be aware of the rent levels and amenities of competitive communities.
• Be aware of all community and area facts and statistics.
• Assist in preparing the competitive market survey report as needed.
• Greet new residents and assist with the move-in process.
• Show the model and available ready vacancies.
• Participate in the coordination of community sponsored events.
• Become certified as a Leasing Specialist through the company in-house training program.
• Travel may be required. Reasonable or limited use of your vehicle may be required.
• Perform other duties as assigned.
• Occasional weekend hours may be required.

Qualifications

Special Skills Required

• Ability to successfully interact with people
• Good organizational skills
• Strong customer service/satisfaction philosophy

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle or feel; reach with hands and arms; and talk or hear. Employee is frequently required to sit, climb, and balance or stoop; or kneel. The employee may be required to lift and/or move up to 25 pounds

Position offers outstanding growth potential, paid sick leave, vacation and holidays, health, dental, life insurance, and 401K participation.

Equal Opportunity Employer. Drug-Free Workplace.