Leasing Consultant (1593 - Hampton, Virginia)

Drucker-and-Falk,-LLC; Hampton (VA); On-site; USD 19,000 - 36,000; Full time

Job summary

APARTMENTS OF MERRIMAC in Hampton, VA is seeking a Leasing Consultant to oversee leasing of apartments and support office personnel. Responsibilities include greeting new residents, showing vacancies, and ensuring move-in readiness while maintaining excellent customer service.

The role requires knowledge of lease documents, accurate data entry, and the ability to interact effectively with potential residents; occasional travel and weekend hours may be required.

Qualifications

• Ability to interact successfully with people.
• Good organizational skills.
• Strong customer service/satisfaction philosophy.

Responsibilities

• Lease apartments at the highest effective rent level while maintaining a strong customer service/satisfaction philosophy.
• Greet new residents and assist with the move-in process.
• Show the model and available ready vacancies.
• Be aware of rent levels and amenities of competitive communities.
• Respond to resident requests promptly and courteously and help resolve issues.
• Maintain accurate resident files and enter data per company policy.
• Assist in developing and maintaining a resident retention/renewal program.
• Travel may be required. Occasional weekend hours may be required.

Skills

People skills

Organizational skills

Customer service

Job description

Leasing Consultant (1593 - Hampton, Virginia)

Apartments of Merrimac, Hampton, VA, US

Salary Range: $13.50 To $26.35 Hourly

APARTMENTS OF MERRIMAC

Responsible for the leasing of all apartments including, but not limited to, prospective resident phone calls; performance of miscellaneous clerical duties; support for office personnel.

Essential Duties and Responsibilities

• Lease apartments at the highest effective rent level possible, while maintaining a strong customer service/satisfaction philosophy.
• Maintain a courteous and helpful attitude at all times.
• Respond to resident request promptly and courteously and to help resolve resident issues.
• Be aware of company and community policies and be able to explain them to residents and potential residents.
• Have a comprehensive working knowledge of all lease related documents and be able to accurately complete the documents in a timely manner.
• Maintain accurate resident files in accordance with Drucker + Falk Company policy.
• Enter the computer data relative to residents and potential residents in accordance with company policy.
• Assist in developing and maintaining a resident retention/renewal program in order to achieve optimum increases and conversion ratios.
• Inspect apartments prior to move-in to ensure market ready status.
• Assist in the leasing activities and resident relations.
• Be aware of the rent levels and amenities of competitive communities.
• Be aware of all community and area facts and statistics.
• Assist in preparing the competitive market survey report as needed.
• Greet new residents and assist with the move-in process.
• Show the model and available ready vacancies.
• Participate in the coordination of community sponsored events.
• Become certified as a Leasing Specialist through the company in-house training program.
• Travel may be required. Reasonable or limited use of your vehicle may be required.
• Perform other duties as assigned.
• Occasional weekend hours may be required.

Qualifications

Special Skills Required

• Ability to successfully interact with people
• Good organizational skills
• Strong customer service/satisfaction philosophy

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle or feel; reach with hands and arms; and talk or hear. Employee is frequently required to sit, climb, and balance or stoop; or kneel. The employee may be required to lift and/or move up to 25 pounds

• Position offers outstanding growth potential, paid sick leave, vacation and holidays, health, dental, life insurance, and 401K participation.

Equal Opportunity Employer. Drug-Free Workplace.