Leasing Consultant

Enterprise Community Partners; Washington (District of Columbia); On-site; USD 26,000 - 33,000; Full time

Benefits offered by this job

Total rewards package

Competitive hourly wages

Flexible work arrangements

Job summary

Enterprise Community Partners seeks a property leasing specialist to implement sales and marketing activities on and off site to meet occupancy goals. You will show and lease apartments, qualify residents per program requirements, and manage renewals while ensuring compliance with the Fair Housing Act.

You will interact with residents and staff, handle rent collections, maintain records, and prepare operational reports.

Qualifications

• High School Diploma or GED required.
• Experience in sales and/or tax credit leasing preferred.
• NCHM COS / TCS Certification or equivalent certification, or ability to obtain it.
• Ability to work in a fast-paced environment with strong organizational skills.

Responsibilities

• Implements sales and marketing activities on and off site to achieve occupancy goals.
• Shows and leases apartments, qualifies residents per program requirements, and manages lease renewals.
• Communicates effectively with residents, associates, management and guests to address concerns.
• Collects rents, monitors delinquencies, and maintains accurate records.
• Prepares and distributes reports on operational and financial data.
• Promotes resident services initiatives and engages residents in activities and events.
• Participates in required training sessions and keeps management informed of relevant information.
• Supports other communities as assigned and performs other duties as needed.

Skills

Verbal and written communication

Customer service

Multitasking

Microsoft Word

Microsoft Excel

Education

High School Diploma or GED

NCHM COS / Tax Credit Specialist Certification

Tools

Microsoft Word

Microsoft Excel

Job description

• Markets and leases the property, ensures a safe and attractive living environment for residents, exceptional quality and service, sustained resident satisfaction, operational efficiency, and strong financial results.

Hiring Requirements

• Implements sales and marketing activities both on and off site to achieve occupancy goals; recommends strategies to adjust activities as needed in response to market conditions, competitive pressures, apartment turnovers, and other factors influencing occupancy; maintains knowledge of competitive properties and market trends and makes recommendations as appropriate.
• Ensures strict compliance with the Fair Housing Act, shows and leases apartments; qualifies prospective residents in compliance with program requirements; manages lease renewal process.
• Interacts routinely with residents; communicates effectively, appropriately, and courteously with residents, associates, management and guests to ensure that all areas of concern are addressed promptly and professionally.
• Complies with Enterprise Residential's policies and procedures and external regulatory requirements; ensures solid understanding of Enterprise Residential's operational and human resources policies and procedures.
• Collects rents, monitors and manages delinquencies and collections, and maintains accurate records.
• Prepares, monitors, and distributes reports on a variety of operational and financial data.
• Promotes resident services initiatives in conjunction with the Resident Services Department; drives efforts at the community level, engaging residents in social, educational, planned activities and events.
• Participates in and attend all required training sessions.
• Keeps Property Manager informed of any information that could affect property operations.
• Supports other communities as assigned by management.
• Other duties as assigned.
• Supervisory Responsibilities:
• This position has no supervisory responsibilities.
• Essential Skills, Experience and Talents:
• High School Diploma or G.E.D.
• Previous sales and/or tax credit leasing experience preferred.
• NCHM COS (Certified Occupancy Specialist) & TCS (Tax Credit Specialist) Certification or equivalent certification from a nationally recognized compliance training program and experience, or ability and commitment to obtain certifications at the next available course offering.
• Ability to work in a fast-paced environment demonstrating strong organizational and follow up skills along with an ability to manage multiple priorities.
• Strong verbal and written communication skills with the ability to interact, in English, with a diverse group of associates, residents and external agencies.
• Ability to read, in English, at a level sufficient to understand policies and procedures, safety notices, general business correspondence and/or documentation.
• Strong computer and keyboarding skills with proficiency in Microsoft Word and Excel and the ability to quickly master new applications.
• Excellent interpersonal skills. Positive attitude, enthusiasm and energy. Strong customer service orientation to older adults.
• Strong attention to detail.
• Ability to handle a high volume of telephone calls.
• Possess and maintain timely and reliable transportation.
• Total Rewards at Enterprise:
• You will be working with a group of talented professionals who are motivated by serving the community and addressing the need for affordable housing. Enterprise offers a comprehensive total rewards package for you and your family.
• The base hourly range for this role is $19.25/hour to $24.50/hour depending on level of skills and experience.
• The salary range for this position is represented by the low and high end of the range for the amount to be paid for the position. Salaries paid at Enterprise will vary based on factors that may include skills, education, location, experience, and performance. The salary range is just a part of the total rewards package provided to employees at Enterprise, and other rewards may include annual performance bonuses and generous paid leave programs.
• At Enterprise, our benefits form a major component of our total rewards package. Benefits include dental, health, and vision care plans, as well as family-building benefits, such as adoption and surrogacy support. Enterprise allows flexible work arrangements to promote a better work-life balance. We offer health advocacy, EAP, and mental health benefits. We round out our total rewards package by offering financial education, wellness programs, and auto-enrollment in the company's 401(k) plan with employer matching contributions. Finally, you will have learning and development opportunities, including tuition reimbursement for job-related courses and certifications. Thank you for your interest in joining the Enterprise team in our effort and commitment to serve others.