Leasing Consultant

Titan Corporate Services Limited; Town of Brookhaven (NY); On-site; USD 33,000 - 34,000; Full time

Job summary

Titan Corp in Brookhaven, NY is seeking a Leasing Consultant to lease apartments, retain residents through excellent customer service, and manage administrative tasks for the community. Salary range starts at $24/hour and can go up to $25/hour depending on experience.

Primary responsibilities include following leasing procedures, inspecting the property, processing applications, and coordinating move-ins while ensuring a professional visitor experience and timely follow-ups.

Qualifications

• Ability to effectively communicate with people.
• Ability to maintain a professional image.
• Strong organizational skills and attention to detail.
• Excellent verbal communication skills.
• Excellent customer service orientation.
• Able to close sales and convert prospects.
• Must pass drug screening test.
• Must possess a valid driver’s license.
• Ability to coach a team of Leasing Professionals.
• Assertive attitude and proactive work approach.

Responsibilities

• Lease apartments to qualified prospects and schedule move-ins.
• Receive calls from prospects and guide them to visit the community.
• Inspect property daily for cleanliness and appearance.
• Prepare paperwork and verify applications for move-in.
• Follow up with visitors within 24 hours and again within a week.
• Maintain move-in/move-out inspections and security procedures.
• Handle lease renewals and related administrative tasks.
• Maintain filing, alarms, and office procedures.
• General duties assigned by Community Director or Regional Director.

Skills

Communication

Professional image

Organization

Verbal skills

Customer service

Sales closing

Drug screening

Driver's license

Team coaching

Assertive attitude

Tools

Knock

Onisite

AIRM

Job description

Titan Corp offers exciting opportunities that will challenge your abilities, expand your skills and reward your contributions in an atmosphere that encourages both personal and professional growth for all.

Additionally, Titan Corp offers competitive compensation, excellent benefits, and a positive work environment designed around the philosophy of mutual respect and the challenge of contributing to the continued success of our organization.

Resumes will be kept on file. Only candidates selected for interviews will be contacted.

Titan Corp is an equal opportunity employer. Titan Corp does not discriminate in employment on account of race, color, religion, creed, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, veteran or military, genetic information, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the American with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Eos. Please inform the Human Resources department if you need assistance completing any forms or to otherwise participate in the application process.

The purpose of the Leasing Consultant is to lease apartments, retain residents through customer service, and handle administrativeand financial responsibilities for their assigned community. Salary range from $24-25/hour.

Primary Functions:

I. Leasing Responsibilities:

Ensure leasing procedures are followed on a daily basis.

Manage availability guidelines.

Review leasing follow up weekly.

Receive incoming phone calls from prospects in a professional and welcoming manner and entice them tovisit the community. Check the answering service for messages and follow up on all messages, as necessary.

Visually inspect entire property (office, models, compactor, vacant units and amenity areas) daily forcleanliness and overall appearance. This can include, but is not limited to, picking up trash off the ground,operating the trash compactor, carrying cleaning supplies and/or vacuum up or down stairs to apartmenthomes, as well as cleaning apartments to bring to resident ready standards.

Lease apartments to qualified prospects.

Schedule move-ins in such a way as to minimize rent loss.

Escort a future resident to an apartment home and to all amenity areas.

Drive a golf cart or walk with prospects.

Prepare all paperwork needed before submitting lease files for verification.

Verify applications and process file quickly through phone calls and correspondence. Submit to manager forapproval. Set up file for move-in.

Turn in traffic and phone recap weekly to the Community Director.

Follow up with each visitor within 24 hours via personal phone call and send a personal note/e-mail for themto receive within seven days of their visit.

Any other projects or assignments given by Community Director or Regional Director.

General Office/Administrative Responsibilities:

• Conduct move-in, move-out and turnkey inspections and follow through with any concerns.
• Maintain key closet procedures to ensure proper control of access and security on the property.
• Receive and acknowledge resident notices and prepare files.
• Maintain dress code as outlined in the policy manual and ensure Leasing Team adheres to the policy anduniform schedule.
• Assist in Lease renewal procedure by:
  i. Completing lease renewal printout and submitting to Community Director for approval.
  ii. Contacting each resident by phone prior, to 75 days before the end of their initial term.
  iii. Sending renewal letters to those residents you are unable to reach by phone.
  iv. Typing new leases.
  v. Following up on any promises made at time of renewal.
• Assemble move-in packages.
• Keep all filing current.
• Operate office alarm system in conjunction with opening and closing the office.
• Deliver thorough move-in presentation to new residents.
• Calculate daily rent, prorate charges, late fees and percentages.
• Write up all maintenance requests upon receipt.

The purpose of the Leasing Consultant is to lease apartments, retain residents through customer service, and handle administrativeand financial responsibilities for their assigned community. Salary range from $24-25/hour.

Primary Functions:

I. Leasing Responsibilities:

Ensure leasing procedures are followed on a daily basis.

Manage availability guidelines.

Review leasing follow up weekly.

Receive incoming phone calls from prospects in a professional and welcoming manner and entice them tovisit the community. Check the answering service for messages and follow up on all messages, as necessary.

Visually inspect entire property (office, models, compactor, vacant units and amenity areas) daily forcleanliness and overall appearance. This can include, but is not limited to, picking up trash off the ground,operating the trash compactor, carrying cleaning supplies and/or vacuum up or down stairs to apartmenthomes, as well as cleaning apartments to bring to resident ready standards.

Lease apartments to qualified prospects.

Schedule move-ins in such a way as to minimize rent loss.

Escort a future resident to an apartment home and to all amenity areas.

Drive a golf cart or walk with prospects.

Prepare all paperwork needed before submitting lease files for verification.

Verify applications and process file quickly through phone calls and correspondence. Submit to manager forapproval. Set up file for move-in.

Turn in traffic and phone recap weekly to the Community Director.

Follow up with each visitor within 24 hours via personal phone call and send a personal note/e-mail for themto receive within seven days of their visit.

Any other projects or assignments given by Community Director or Regional Director.

General Office/Administrative Responsibilities:

• Conduct move-in, move-out and turnkey inspections and follow through with any concerns.
• Maintain key closet procedures to ensure proper control of access and security on the property.
• Receive and acknowledge resident notices and prepare files.
• Maintain dress code as outlined in the policy manual and ensure Leasing Team adheres to the policy anduniform schedule.
• Assist in Lease renewal procedure by:
  i. Completing lease renewal printout and submitting to Community Director for approval.
  ii. Contacting each resident by phone prior, to 75 days before the end of their initial term.
  iii. Sending renewal letters to those residents you are unable to reach by phone.
  iv. Typing new leases.
  v. Following up on any promises made at time of renewal.
• Assemble move-in packages.
• Keep all filing current.
• Operate office alarm system in conjunction with opening and closing the office.
• Deliver thorough move-in presentation to new residents.
• Calculate daily rent, prorate charges, late fees and percentages.
• Write up all maintenance requests upon receipt.

V. Qualifications:

A. Special Skills Required

1. Ability to effectively communicate with people
2. Ability to maintain a professional image
3. Strong organizational skills
4. Strong verbal skills
5. Excellent customer service orientation
6. Assertive attitude
7. Ability to effectively "close" a sale
8. Must take and pass drug screening test
9. Ability to manage and coach team of Leasing Professionals
10. Must possess a valid Driver's License

B. Knowledge

1. Experience in leasing properties to perspective residents and managing current residents. Experience using Knock, Onesite, and AIRM.

REPORTS TO:

Community Director, Assistant Community Director

JOB CLASSIFICATION:

Non-exempt. Paid coefficient overtime for all hours worked over 40 each week.
EEO/AAP
Our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our
employees, our residents and our communities can reach their goals and connect with each other. All qualified applicants will
receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual
orientation, national origin, genetics, disability, age, or protected veteran status. We are an Equal Opportunity, Affinity
employer. Minorities, women, veterans and individuals with disabilities are encouraged to apply.
This PDF document was created with CKEditor and can be used for evaluation purposes only.
Physical Demands:
While performing the duties of this job, the employee is regularly required to use hands to finger, type, handle or feel objects, talk,
and hear. The employee is frequently required to stand; walk; reach with hands and arms, climb, stoop, and squat. The employee
is intermittently required to sit. Incumbents must be able to physically access all exterior and interior parts of the property and
amenities.
Leasing Professionals must be able to push, pull, lift, carry, or maneuver weights of up to twenty (20) pounds independently.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception
and ability to adjust focus.
Understanding of Job Essentials:
I acknowledge that I have read and fully understand the above requirements, which are part of my job responsibility as Leasing
Professional for Titan Corp. I also certify that I am able to perform these duties. I understand Titan Corp has the right to amend or
revise, as necessary, the job description for this position.
I understand that all pre-employment screening activities are conducted in compliance with federal and state employment laws.
Background checks are completed during the post-offer stage of the employment process in compliance with the Fair Credit
Reporting Act requirements.
I also fully understand the content of this job description, have had the opportunity to ask questions regarding this job description,
and have had the job duties and responsibilities, requisites, and physical demands and working conditions explained to me. I am
capable of performing the essential functions of this job with or without reasonable accommodation. If I need accommodation, I will
ask the hiring manager for it