Leasing Consultant

The Related Group; Sanford (FL); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player in property management is seeking a Leasing Consultant for its Kings Reserve property in Sanford. This exciting role involves collaborating with the property management team to provide outstanding service to residents and potential tenants. You will be responsible for guiding prospects through the leasing process, ensuring they have all the information they need about the property and its amenities. The ideal candidate will have a strong customer service background, excellent communication skills, and a keen eye for detail. Join a dynamic team where your contributions will enhance the living experience for residents and help the community thrive.

Benefits

Base Salary + Performance Bonus

Medical, Dental, Vision Insurance

100% Employer-Paid Life Insurance

Employer Matching 401k

Paid Vacation and Sick Leave

Tuition Reimbursement

Employee Engagement Programs

Qualifications

• 2 years of experience in customer service or multifamily real estate.
• Strong customer service orientation and presentation abilities.

Responsibilities

• Manage the leasing process from start to finish with exceptional service.
• Interview prospective residents and explain lease terms and amenities.

Skills

Customer Service Orientation

Presentation Skills

Attention to Detail

Education

High School Diploma or Equivalent

Tools

MS Office Suite

Job description

Kings Reserve
300 W Airport Blvd
Sanford, FL 32773, USA

TRG Management, a premier property management company experienced with all types of housing, mid-rises, high-rises, and luxury rentals, is actively seeking a Leasing Consultant for Kings Reserve Sanford. This role will collaborate directly with the property management team to provide residents with great service. To earn potential tenants' commitment, it is essential to pay attention to their needs, provide solutions, and support them throughout the leasing process.

Essential Functions and Responsibilities: Include the following. Other duties may be assigned.

• Interview prospective residents while adhering to Fair Housing Standards.
• Accompany potential tenants to model apartments to explain size and layout, available amenities and services, and lease terms.
• Fill out the lease form or agreement and collect the security deposit.
• Periodically inspect the state of the property and make arrangements for essential maintenance.
• Compile a list of available rental units.
• Manage the leasing/renewal process from start to finish.
• Provide exceptional customer service and build great working connections with our residents.
• Answer incoming calls and voicemails professionally and promptly.
• Request that the prospect fill out an application and make a deposit following the company's policies and Fair Housing regulations.
• Process applications for approvals and update the availability report (e.g., credit check, rental history). Submit completed applications for approval to the Property Manager and follow up with the candidate to provide status.
• Ensure that the apartment is ready for the resident to move in on the scheduled move-in date.
• Follow up with prospects who did not close and try to close the business. If unable to assist a prospect, direct them to a sister community that can satisfy their needs.
• Monitor local market trends and update property comparables to keep an eye on what our competitors are doing.

The ideal candidate will possess:

• A high school diploma or its equivalent is preferred.
• 2 years of experience in customer service, hospitality, or conventional/multifamily real estate.
• Previous leasing experience is a plus, not a requirement.
• A strong customer service orientation and presentation abilities.
• Working experience with MS Office Suite (Word, Excel, PowerPoint).
• Experience as a concierge, guest services representative, front desk attendant, or reservations agent in the hotel or hospitality industry is a bonus.

Benefits as a TRGM Employee:

• Base Salary + Performance Bonus.
• Medical, dental, vision, legal services, flexible spending account, and commuter benefits.
• 100% employer-paid life and disability insurance.
• Employer Matching 401k.
• Employee Engagement and Wellness programs.
• Company-paid vacation, sick, personal, and holiday time.
• Opportunities for professional development and tuition reimbursement.

TRG Management is proud to be an Equal Opportunity Employer and is a Drug-Free Workplace.