Leasing Consultant

The Neiders Company; Phoenix (AZ); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

PTO and holidays

Job summary

The Neiders Company is seeking a Leasing Consultant to join our property management team in the Phoenix area. You will drive leasing, manage resident relations, and create a welcoming environment for current and prospective residents.

Ideal candidates have 2+ years in leasing or customer service, are fluent in English and Spanish, and can navigate property management software and MS Office. Flexible schedule including evenings and weekends may be required.

Qualifications

• High school diploma or GED required; associate or bachelor’s degree preferred.
• Minimum of 2 years of leasing, sales, or customer service experience; multifamily housing experience preferred.
• Strong verbal and written communication skills; ability to speak, read, and write Spanish is required.
• Proficiency with property management software and Microsoft Office; detail-oriented and organized.

Responsibilities

• Provide exceptional customer service to current and prospective residents and guests.
• Lease to new residents, renew current leases, and drive referrals and tours.
• Support marketing efforts, social media presence, tours, promotions, and resident engagement.
• Ensure leasing paperwork and customer information comply with Fair Housing laws and regulations.

Skills

Bilingual Spanish

Communication

Customer service

Sales

Time management

Team collaboration

Education

High School Diploma or GED

Associate Degree

Bachelor's Degree

Tools

Microsoft Office

Outlook

Word

Excel

Property management software

Job description

Who We Are

Since 1989, The Neiders Company, headquartered in Seattle, Washington, has been transforming communities and elevating the apartment living experience. With over 85 properties across the Pacific Northwest and Southwest, we combine strategic vision with hands-on excellence. Our team thrives on accountability, legendary service, and creating spaces where residents feel truly at home.

Who We Are

Since 1989, The Neiders Company, headquartered in Seattle, Washington, has been transforming communities and elevating the apartment living experience. With over 85 properties across the Pacific Northwest and Southwest, we combine strategic vision with hands-on excellence. Our team thrives on accountability, legendary service, and creating spaces where residents feel truly at home.

Job Summary

We're looking for an enthusiastic and energetic Leasing Consultant to join our talented property management team! As a key member of our team, you'll play a vital role in leasing, resident relations, and creating a welcoming environment for both current and prospective residents. If you're passionate about sales, customer service, and building meaningful connections, we'd love to hear from you!

Fluency in both English and Spanish (written and verbal) is required for this position.

Essential Functions:

include but are not limited to:

• Resident Retention: You will deliver next-level, unforgettable customer service to both current and prospective residents/guests. You’ll build real connections, create excitement, and help drive resident engagement through creative events, social interactions, and community-building initiatives that increase satisfaction, brand buzz, referrals, and long‑term retention.
• Leasing and Sales: You are a closer — confident, energetic, and driven. You will be responsible for exceeding occupancy goals by leasing to new residents, renewing current leases, and generating strong referral and return traffic. You know how to sell the lifestyle, not just the apartment, and you thrive in a fast‑paced, high‑energy leasing environment.
• Marketing & Social Media Presence: You will help elevate the property’s online presence through social media marketing, creative content, resident features, tours, promotions, and engagement. You’re comfortable on camera, understand what drives traffic and leads, and know how to turn views into tours and tours into signed leases.
• Compliance: You will ensure all leasing paperwork and customer information is accurate, complete, and properly protected. You will adhere to all local, state, and federal regulations, including Fair Housing laws, while maintaining professionalism at all times.

Qualifications

• High school diploma or GED required; associate or bachelor's degree preferred.
• Minimum of 2 years of leasing, sales, or customer service experience; multifamily housing experience preferred.
• Strong verbal and written communication skills with the ability to build rapport with prospective residents and current residents.
• Ability to speak, read, and write Spanish is required.
• Demonstrated ability to remain professional, composed, and solutions‑oriented in a fast‑paced environment.
• Working knowledge of Fair Housing regulations and basic landlord‑tenant laws, or the ability to quickly learn and apply them.
• Proficiency with property management software and Microsoft Office (Outlook, Word, and Excel).
• Strong organizational skills with excellent attention to detail and accuracy in documentation.
• Ability to work independently while collaborating effectively with onsite teams.
• Tech‑savvy with the ability to quickly learn and navigate property management and financial systems.
• Flexibility to work evenings, weekends, and holidays as business needs require.
• Valid driver’s license, proof of auto insurance, and reliable transportation required.

Physical Requirements

• Ability to frequently walk apartment communities, including leasing offices, amenities, parking areas, and grounds.
• Ability to climb stairs and navigate multi‑story buildings as part of daily responsibilities.
• Ability to stand, sit, bend, kneel, and reach throughout the workday.
• Ability to lift, carry, push, or pull up to 25 pounds (e.g., files, packages, signage, supplies).
• Ability to operate standard office equipment, including computers, phones, printers, and scanners.
• Ability to work indoors and outdoors, with occasional exposure to varying weather conditions.

Benefits And Perks

• Medical, Dental, and Vision insurance (eligible after 60 days)
• MetLife Supplemental Insurance options
• Employee Assistance Program (legal, financial, and counseling services)
• 401(k) plan (after 90 days)
• Long-Term and Short-Term Disability options
• 15 PTO days, 8 paid holidays, and 1 floating holiday
• Wellness program and e-learning platform for ongoing development

The Neiders Company LLC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We comply with the Americans with Disabilities Act (ADA) and provide reasonable accommodations to qualified individuals with disabilities.