Leasing Consultant

ECI Group; Orlando (FL); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Bonus potential

Rental discount 30%

Paid time off & holidays

401k with 4% match

Wellness plans & FSAs

Mentor program

Job summary

ECI Group in Orlando, FL is seeking an experienced Leasing Consultant to drive leasing results and strategy, market apartments to prospective residents, and deliver exceptional customer service throughout the entire lease cycle.

You will own leasing goals, build rapport with prospects and residents, coordinate move-ins, renewals, and related tasks, and contribute to a positive, welcoming community experience at our properties.

Qualifications

• High school diploma or GED; valid driver’s license.
• Minimum 1 year leasing experience.
• Excellent interpersonal communication skills.
• Ability to multitask and meet deadlines; flexible schedule including Saturdays.
• Knowledge of Fair Housing and ADA regulations.

Responsibilities

• Drive the sale by highlighting the quality of the community and the lifestyle of an apartment home.
• Follow established policies and procedures to aid prospects in the qualification, screening and acceptance of applications for residency.
• Ensure apartments are prepared for move-in including inspection, keys, remote and parking permit.
• Deliver unmatched service to residents to exceed their expectations, while maintaining resident retention.
• Manage and track marketing strategies metrics, including advertising, promotions and publications.
• Review aged vacancies, market-ready apartments and models.
• Participate in resident functions and other ECI Group sponsored resident activities after hours and/or on weekends. Consistently meet individual rental and renewal goals.
• Assist in the performance of the turn process and walk vacant units.
• Respond to resident requests and help to minimize and resolve resident problems.
• Respond to internet leads and other inquiries by prospective residents.

Skills

Interpersonal communication

Influence & motivation

Multitasking

Customer service

Flexible schedule

Education

High school diploma or GED

Bachelor's degree preferred

Tools

Microsoft Office

Job description

Description

ECI Group is currently hiring an experienced Leasing Consultant to oversee leasing results and strategy. The Leasing Consultant is a critical member of our onsite community team, marketing and leasing apartments to prospective residents while providing fantastic customer service throughout the entire lease process and on an ongoing basis to residents. Our Leasing Consultants make a big impact in many small ways - a friendly smile, a welcoming handshake, taking a genuine interest in our residents and prospective residents. Our Leasing Consultants create a positive and lasting influence on visitors, prospects, and residents, and understand the importance of every interaction.

As a Leasing Consultant, you manage your own success by attaining leasing goals, such as occupancy and rent growth, and by building rapport with prospects and residents. We are looking for an enthusiastic person who enjoys being hands‑on, helping customers and motivating team members. Does this sound like you? Join us!

About Us

ECI Group has been building communities and enriching lives for over 50 years by developing, building, investing in, and operating multifamily housing throughout the Southeast. While ECI is proud of its history, we are even more excited about our future. We are privately owned and fully integrated – developing, constructing, and managing our properties. ECI Group owns and operates approximately 7,000+ units, with more communities in active development. At ECI, we are guided by our core values, the heart of which is working as One Team, Better Together.

What’s In It For You?

In addition to competitive pay, ECI’s robust benefits package includes:

• Bonus potential
• 30% rental discount at ECI properties
• Paid time off and company holidays
• 401k plus 4% company match
• Wellness plans, flexible spending accounts, and dependent care
• Participation in professional development programming, including a designated Mentor from day one

What You’ll Do

• Drive the sale by highlighting the quality of the community and the lifestyle of an apartment home.
• Follow established policies and procedures to aide prospects in the qualification, screening and acceptance of applications for residency.
• Ensure apartments are prepared for move-in including inspection, keys, remote and parking permit
• Deliver unmatched service to residents to exceed their expectations, while maintaining resident retention.
• Manage and track marketing strategies metrics, including advertising, promotions and publications.
• Review aged vacancies, market-ready apartments and models.
• Participate in resident functions and other ECI Group sponsored resident activities after hours and/or on weekends. Consistently meet individual rental and renewal goals.
• Assist in the performance of the turn process and walk vacant units.
• Visit other locations when assigned by Community Manager, Assistant Manager or Leasing Manager.
• Respond to resident requests and help to minimize and resolve resident problems.
• Respond to internet leads and other inquiries by prospective residents.

What You’ll Need

• High school diploma or GED along with a valid driver’s license. Bachelor’s degree is preferred.
• A minimum of 1 year of related leasing experience.
• Excellent interpersonal communication skills, including the ability to influence and motivate clients and colleagues.
• Knowledge and experience with Compliance to Fair Housing and ADA regulations.
• Proficiency in Microsoft Office (Word, Excel).
• Able to multitask and meet deadlines in a timely and organized manner.
• Must be able to work a flexible schedule as needed, must be willing to work on Saturdays.
• Maintain regular and predictable attendance in accordance with company policy to meet business and operational needs.
• Must have access to reliable transportation.
• Must be able to tour the community with clients, which includes walking the property and climbing stairs.

What’ll Set You Apart

• Prior leasing and/or sales experience preferred.
• Prior customer service experience is also a plus.

Physical Activities and Work Environment

• Requires frequently being on your feet; may regularly climbing stairs to access upper floor apartments.
• Requires working indoors (majority of time); may require working outside in various weather conditions.

ECI Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.