Community Manager

Socket.dev; Hiram (GA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Bonus potential

Rental discount

PTO and holidays

401k match

Wellness plans

Mentor program

Job summary

ECI Group is seeking an experienced Property Manager to oversee daily operations at a multi-family community in Georgia. You will lead staff, manage leasing, renewals, collections, financial reporting, and resident relations while ensuring compliance with policies and lease agreements.

This hands-on role emphasizes customer service, performance management, and property performance. You will coordinate training, maintenance, safety, and vendor relationships, while maintaining accurate records and

Qualifications

• Minimum 3 years of experience in the multi-family industry.
• High school diploma or equivalent.
• Proficiency in Microsoft Office Suite and YARDi or similar programs.
• Excellent customer service and interpersonal skills.

Responsibilities

• Manage daily operations for the property and staff including security, maintenance, leasing, and property financials.
• Ensure compliance with Community Policies and lease agreements; respond to violations and communicate with residents.
• Inspect the property on a regular basis to verify the condition of vacant apartments.
• Maintain office and resident files in a confidential and secure manner.
• Coordinate orientation and ongoing training programs for property staff with the Regional Manager and Maintenance Supervisor.
• Maintain and/or create a resident renewal program to encourage retention.

Skills

Customer service

Interpersonal skills

Attendance reliability

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

YARDi

Job description

Description

ECI Group is currently hiring an experienced Property Manager to manage the day-to-day operations of their assigned property. The Property Manager will provide management and leadership to all property staff including hiring, training, performance management and employee development. We are looking for a proven leader dedicated to resident customer service and overseeing leasing activity, renewals, collections, financial reporting, supplies, and communications of the apartment community. Our Property Managers create a positive and lasting influence on visitors, residents, and staff, and understand the importance of every interaction. We are looking for an enthusiastic person who enjoys being hands-on, helping customers and motivating team members. Does this sound like you? Join us!

About Us

ECI Group has been building communities and enriching lives for over 50 years by developing, building, investing in, and operating multifamily housing throughout the Southeast. While ECI is proud of its history, we are even more excited about our future. We are privately owned and fully integrated – developing, constructing, and managing our properties. ECI Group owns and operates approximately 7,000 + units, with more communities in active development. At ECI, we are guided by our core values, the heart of which is working as One Team, Better Together.

What’s In It for You?

In addition to competitive pay, ECI’s robust benefits package includes:

• Bonus potential


• 30% rental discount at ECI properties


• Paid time off and company holidays


• 401k plus 4% company match


• Wellness plans, flexible spending accounts, and dependent care


• Participation in professional development programming, including a designated Mentor from day one

What You’ll Do

• Manage daily operations for the property and staff including security, maintenance, leasing, and property financials.


• Ensure compliance with Community Policies and lease agreements; respond to violations and communicate with the residents.


• Inspect the property on a regular basis to verify the condition of vacant apartments.


• Maintain office and resident files in a confidential and secure manner.


• Communicate with the Maintenance Supervisor and other maintenance team members regarding all aspects of property maintenance.


• Ensure all monies received on the property are deposited immediately and recorded daily while ensuring proper procedures are followed.


• Coordinate orientation and ongoing training programs for the property staff in conjunction with the Regional Manager and Maintenance Supervisor.


• Maintain and/or create a resident renewal program to encourage resident retention.


• Maintain compliance with all required permits for operating the property such as pool, spa, elevator, etc.


• Review general ledgers, review and approve all invoices, oversee all variance and other reporting.


• Maintain contract files and insurance certificates and monitor contract renewals.


• Ensure all rent and other charges are collected when due and posted on a timely basis.


• Ensure that legal notices are given, and deadlines are met concerning evictions, writs and attending court hearings.


• Immediately inform and refer any liability claims, legal complaints, or other violations to the Regional Supervisor and/or corporate office.


• Complete performance reviews of employees and assist with making recommendations for salary increases or advancement.


• Coordinate with the Maintenance Supervisor and attend safety meetings and training for property staff; monitor the use of proper safety precautions on the property.


• Report any workman’s compensation issues and/or employee incidents immediately to the Workers Compensation Carrier, management and HR following company procedures.


• Maintain current knowledge of the sub-market of the property, familiarity of competitors, and remain current on businesses and retail nearby that could impact occupancy and/or income of the property.

Requirements

What You’ll Need

• Minimum 3 years of experience in the multi-family industry, prior experience as a Property Manager is preferred.


• A high school diploma or equivalent.


• Proficiency in Microsoft Office Suite and YARDi or similar industry standard programs


• Excellent customer service and interpersonal skills including the ability to establish relationships with colleagues, supervisors, guests, vendors, contractors, and the public.


• Ability to accurately perform intermediate mathematical functions.


• Maintain regular and predictable attendance in accordance with company policy to meet business and operational needs.


• Must have access to reliable transportation.

What’ll Set You Apart

• CAM, ARM or CCRM designations are a plus as is a college degree.

Physical Activities and Work Environment

• Requires frequently being on your feet; may regularly climbing stairs to access upper floor apartments.


• Requires working indoors (majority of time); may require working outside in various weather conditions.

ECI Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.