Leasing Consultant

RADCO; Mark (IL); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Competitive salary

Leasing commissions

Paid time off

Job summary

RADCO is seeking a passionate Leasing Consultant who loves helping people, building relationships, and fostering a fun atmosphere across our communities. You will be the face of RADCO, guiding tours, processing applications, and coordinating move-ins with a focus on exceptional service.

Join a top workplace recognized in the multifamily industry; benefit from ongoing learning, team collaboration, and a supportive culture that values Caring and professional growth.

Qualifications

• Minimum 1–3 years in a customer service role.
• Strong arithmetic, verbal and written communication skills.
• Ability to de-escalate and respond sensitively to customer concerns.
• Experience with social media marketing is preferred.
• Takes initiative and self-motivated to complete tasks; proficient with Microsoft Office.

Responsibilities

• Respond to telephone and internet inquiries to schedule tours (virtual, self-guided, in-person).
• Welcome and greet guests and tour prospective residents.
• Process rental applications and obtain required documents; schedule move-ins and prepare lease files.
• Assist with planning and implementing community marketing plans and events.
• Demonstrate RADCO's Caring value in interactions with residents, vendors, coworkers, and supervisors.
• Support team objectives and perform additional tasks as needed.

Skills

Customer service

Communication skills

De-escalation

Social media marketing

Initiative

Driver's license

Microsoft Office

Tools

MS Word

Excel

Outlook

YARDI

Job description

Envision being part of an organization that has been recognized as one of the top–rated workplaces in the multifamily industry. Your search for the perfect home ends here. RADCO was awarded Best Places to Work in Multifamily 5 years in a row. We also offer outstanding benefits!

RADCO is seeking a passionate Leasing Consultant who loves to help people, build relationships, and enjoys fostering a fun atmosphere. If this sounds like you, end your search with Radco Residential and join our incredibly talented team. The Leasing Consultant is the face of RADCO and acts as the company’s representative by conveying the features and benefits of our communities.

At RADCO, our culture is our DNA. People are at the heart of our business and are the drivers of what makes RADCO so different. Our success comes from a team member-first philosophy, where we empower our team members to be fearless, caring, flexible, and successful. We encourage new ideas, invest in team member development, and hold ourselves to a high standard of service.

Benefits & Perks

• Competitive Salary, Leasing Commissions, and Quarterly Pay-for-Performance Bonuses
• 100% of the employee-portion for medical, dental, life and AD&D Insurance
• 401(k) retirement plan with 100% employer match up to 6% of Gross Pay
• Access to Telemedicine and a robust Employee Assistance Program (EAP)
• Paid Maternity & Parental Leave
• Comprehensive wellness program – THRIVE
• Accrued Paid Time Off (PTO) immediately upon hire
• Employee housing discount
• Team building, Industry & Volunteer events
• Ongoing learning & development opportunities tied to personal and professional goals

Qualifications

• Minimum of 1-3 years of experience in a customer service role
• Strong arithmetic, verbal and written communication skills
• Ability to de-escalate, problem-solve, and respond sensitively to customer service-related concerns
• Experience with social media marketing
• Takes initiative and self-motivated to complete tasks at hand
• Microsoft Word, Excel and Outlook experience is required
• YARDI® experience is preferred but not required
• Basic understanding of Federal, State and local Fair Housing laws is preferred
• Must possess and maintain a valid driver’s license and reliable transportation. Team members may be required to use their personal vehicle for business-related travel within the local market area, including visits to competitor properties, company locations, or other business purposes. Mileage reimbursement will be provided in accordance with company policy.

Duties & Responsibilities

• Valid driver’s license may be required based on property size and potential need for use of a golf cart. Position requires individuals to furnish their own reliable transportation to fulfill the job’s functions Duties & Responsibilities:
• Respond to telephone and internet inquiries from residents and prospects to schedule virtual, self-guided, and in-person tours
• Welcome and greet community guests and tour prospective residents throughout property
• Process rental applications, obtain required documents, schedule move-ins and prepare all lease file documents
• Assist with planning and implementation of community marketing plan and events to generate traffic
• Demonstrate RADCO’s value of Caring by treating residents, vendors, coworkers, and supervisors with respect and professionalism
• Some responsibilities and duties may not be specifically addressed within this job description. Radco Residential emphasizes a team approach and fully expects every team member to perform any reasonable task or request that is consistent with fulfilling company objectives
• May be required to conduct competitor property visits, market surveys, and local market research as needed to support leasing and operational objectives.