Leasing Consultant

A Hiring Company; Inver Grove Heights (MN); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Health

Flexible Spending Account

Dental

Vision

Life

ADD

LTD

STD

Critical Illness

Accident

Hospital Indemnity

Legal

ID Theft

Pet Insurance

401(K)

9 Paid Holidays

Generous PTO accruals

Job summary

Argenta Townhomes in Inver Grove Heights, MN is seeking a full-time Leasing Consultant to join our team. You will represent the community to prospective residents, lease apartment homes, and deliver exceptional customer service to current and future residents.

Ideal candidates are sales-oriented and customer-focused, thriving in a fast-paced property environment. You will manage tours, explain lease terms, and support marketing and occupancy initiatives to achieve occupancy and revenue goals.

Qualifications

• High school diploma or equivalent required.
• 0–2 years of leasing, sales, or customer service experience.
• Strong interpersonal and sales skills with ability to close leases.
• Basic knowledge of leasing practices and customer service principles.
• Proficiency in Microsoft 365; property systems experience preferred.
• Ability to work in a fast-paced, customer-facing environment.

Responsibilities

• Leasing & Sales Activities: Maintain current knowledge of apartment availability, pricing, floor plans, and community features; Greet prospective residents in person, by phone, and electronically; Assess prospects’ needs and present appropriate housing options; Conduct property and apartment tours, highlighting amenities and features; Accurately complete guest cards and maintain prospect data in the PM system; Follow up with prospects in a timely manner and maintain consistent sales follow-through; Prepare and process lease applications and leasing documentation accurately and on time; Explain lease terms, policies, and community rules to new and renewing residents.
• Marketing & Occupancy Support: Support the community’s lease renewal program and maximize resident retention; Assist with preparation of marketing materials, flyers, and outreach efforts; Prepare property and move-in packets; Monitor and report leasing activity and trends as requested.
• Resident Relations & Office Support: Provide excellent customer service to residents and visitors; Assist with day-to-day office operations and community activities; Work closely with the Property Manager and Assistant Property Manager to ensure units are ready for move-in; Assume responsibility for front office operations when management is off-site; Attend staff meetings and training sessions as required.
• Administrative & Compliance Responsibilities: Follow established policies for applicant qualification, screening, and acceptance; Maintain confidentiality of resident, financial, and company information; Ensure compliance with company policies and fair housing requirements; Perform other duties and special projects as assigned.

Skills

Interpersonal skills

Sales skills

Customer service

Microsoft 365

Education

High school diploma or equivalent

Tools

Property management systems

Job description

StuartCo, founded in 1970, represents a diverse array of market-rate and affordable apartment and townhome options in popular urban and suburban locations. We also offer senior housing campuses.

StuartCo is focused on building a workforce that is diverse and inclusive. If you’re excited about this role but do not meet all the qualifications listed above, we encourage you to apply. We review all applications.

Argenta Townhomes is looking to hire a full-time Leasing Consultant to join their team in Inver Grove Heights, MN. The Leasing Consultant is responsible for representing the community to prospective residents, leasing apartment homes, and providing exceptional customer service to current and future residents. This role focuses on achieving occupancy and revenue goals by effectively marketing the community, conducting property tours, executing leases, and fostering positive resident relationships. The ideal candidate is sales-oriented, customer-focused, and thrives in a fast-paced property environment.

Working Hours:

During the lease-up of the new property, the schedule will be:

After the property is fully occupied, the hours will change to:

Property office hours may vary by property. You may be expected to flex your schedule to meet the demands of the business.

Benefits:

• Health
• Flexible Spending Account
• Dental
• Vision
• Life
• ADD
• LTD
• STD
• Critical Illness
• Accident
• Hospital Indemnity
• Legal
• ID Theft
• Pet Insurance
• 401(K)
• 9 Paid Holidays
• Generous PTO accruals

Key Responsibilities

Leasing & Sales Activities

• Maintain current knowledge of apartment availability, pricing, floor plans, and community features
• Greet prospective residents in person, by phone, and electronically
• Assess prospects’ needs and present appropriate housing options
• Conduct property and apartment tours, highlighting amenities and features
• Accurately complete guest cards and maintain prospect data in the property management system
• Follow up with prospects in a timely manner and maintain consistent sales follow-through
• Prepare and process lease applications and leasing documentation accurately and on time
• Explain lease terms, policies, and community rules to new and renewing residents

Marketing & Occupancy Support

• Support the community’s lease renewal program and maximize resident retention
• Assist with preparation of marketing materials, flyers, and outreach efforts
• Prepare property and move-in packets
• Monitor and report leasing activity and trends as requested

Resident Relations & Office Support

• Provide excellent customer service to residents and visitors
• Assist with day-to-day office operations and community activities
• Work closely with the Property Manager and Assistant Property Manager to ensure units are ready for move-in
• Assume responsibility for front office operations when management is off-site
• Attend staff meetings and training sessions as required

Administrative & Compliance Responsibilities

• Follow established policies for applicant qualification, screening, and acceptance
• Maintain confidentiality of resident, financial, and company information
• Ensure compliance with company policies and fair housing requirements
• Perform other duties and special projects as assigned

Required Qualifications

• High school diploma or equivalent required
• 0–2 years of leasing, sales, or customer service experience
• Strong interpersonal and sales skills with ability to close leases
• Basic knowledge of leasing practices and customer service principles
• Proficiency in Microsoft 365; property systems experience preferred
• Ability to work in a fast-paced, customer-facing environment