LEASING CONSULTANT

BH; Indianapolis (IN); On-site; USD 30,000 - 45,000; Full time

Job summary

Join BH Management Services as a Leasing Consultant in Indianapolis, where you'll manage inquiries and market apartment leases to potential residents. This role focuses on providing excellent customer service while ensuring compliance with company standards and Fair Housing guidelines. Ideal candidates will possess strong sales skills and a commitment to customer satisfaction in a collaborative, dynamic environment.

Benefits

3 Weeks of Paid Time Off

Medical / Dental / Vision

401(k) + company match

Birthday Paid Day Off

12 Paid Holidays

Education Reimbursement

Employee Assistance Program

Qualifications

• Previous experience in a customer-facing role.
• Demonstrated sales and closing skills.
• Excellent organizational and communication abilities.

Responsibilities

• Respond to inquiries from prospective clients and market apartment leases.
• Ensure daily administrative operations under Community Manager direction.
• Maintain knowledge of local market competitors and leasing processes.

Skills

Customer Service

Sales

Organizational Skills

Communication

Diversity Awareness

Job description

At BH Management Services, we are committed to creating value. We acquire, improve and manage apartment communities, and our success in this endeavor is evidenced by our growth from a start-up firm in 1993 to one of the largest multi-family management companies in the nation. BH understands that great customer service is what keeps residents satisfied, and that great service comes from engaged, happy and well-trained team members.

In 2018 and 2017, BH was ranked as one of FORTUNE magazine and Great Place to Workâs Best Workplaces for Women. BH was also ranked in 2018 and 2020 as one of the Best Workplaces for Millennials.â In addition, in 2019,ÂBH was named to the 100 âBest Workplaces for Diversity.â We continue to recognize that we are only as strong as each individual employee and we value our employees by providing a strong benefit package :

• 3 Weeks of Paid Time Off
• Medical / Dental / Vision
• 401(k) + company match
• Birthday Paid Day Off
• 12 Paid Holidays
• Education Reimbursement
• Employee Assistance Program

Leasing Consultant

Position Summary : Â

• The Leasing Consultant is responsible for responding to inquiries / leads from prospective clients to identify potential renters, market, lease, and renew apartment leases in accordance with Company standards and Fair Housing guidelines and provide excellent customer service. Exhibits strong commitment to the service needs of the internal and external customers. Represents the company in a professional and courteous manner.Â

Essential Functions :

• Responsible for ensuring the daily marketing, administrative, and financial operation of the property under the direction of the Community Manager.ÂÂ
• Maintains a strong understanding of the community and local market competitor's specials and floor plans. Have comprehensive working knowledge of all aspects of leasing units and documents in accordance with Company standards and Fair Housing guidelines.ÂÂ
• Processes lease application paperwork for the approval of the CM and prepares new lease contracts.ÂÂ
• Inspects all target and / or show units in advance and in preparation of greeting and touring new prospects. Touring prospects may include, but is not limited to, vacant or model units and common / amenity areas of the property.ÂÂÂ
• Inspect pre-leased apartments prior to the move-in date and promptly communicate any concerns to the Service Manager or Community Manager.Â
• Understands, utilizes and promotes all third-party online leasing programs appropriately.ÂÂ
• Ensure timely and accurate logging of all prospect information and notifications into our Property Management software.Â
• Responsible for checking, responding to and documenting community and individual emails, voicemails, and text messages.Â
• Stays up to date with all promotion / leasing incentives.ÂÂ
• Assist with completing Move Out Vacant Inspection Checklist (MOVIC) accurately and within the specified deadline per Company standards.Â
• Post notices to vacate and other community communication, if applicable.Â
• Assist with daily community inspections to ensure community policies are being followed and addressing, if applicable.Â
• Other duties as assignedÂ

Minimum Qualifications / Skills :

• Previous experience in a customer-facing / customer service roleÂÂ
• Demonstrated sales and closing skillsÂ
• Excellent organizational and communication skillsÂÂ
• Ability to work with a diverse group of peopleÂÂ
• Where required by law, must have state leasing license or ability to obtain the required license(s) within the timeframe required by lawÂ

Work Schedule : Monday-Friday (work schedule may vary). Some overtime may be required and ability to work extended hours including âon-callâ and / or participate in a rotating âon-callâ schedule as needed to meet business needs.

Physical Requirements / Environment : The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job

• Full range of motion with upper and lower body. Continual movement including, but not limited to : Â standing, walking, bending, stooping, crawling, and climbing stairs.
• Operation of a motor vehicle onsite, if applicable.
• Exposure to all weather conditions.
• Lifting at least 20 pounds.

All BH employees are expected to always conduct themselves in a professional manner, perform the tasks delegated by supervisors, and observe and support the companyâs policies and procedures.

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. ÂThis job description does not provide an all-encompassing list of duties, there may be a need to perform other duties as assigned. While this job description is intended to be an accurate reflection of the current job, management reserves the right to revise the job, work schedule, and / or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workloads, rush jobs, or technological developments). Employees in this position must be able to perform the essential functions of the job with or without reasonable accommodation. Requirements may be subject to possible modification to reasonably accommodate individuals with a disability. BH Management Services reserves the right to add or change responsibilities at any time in order to meet business and organizational needs.

BH / B.HOM is an Equal Employment Opportunity Employer. We foster the diverse voices of our community by advocating for inclusivity, celebrating our differences, and continually evolving our practice to make BH / B.HOM a better place to work and live.

Create a job alert for this search

Leasing Consultant • Indianapolis, IN, United States