Leasing Consultant

LYND; Houston (TX); On-site; USD 70,000 - 85,000; Full time

Job summary

An established industry player in property management is seeking a Leasing Consultant to join their dynamic team in Houston. This exciting role involves assisting the Property Manager in operational goals, customer service, and leasing apartments. You'll interact with prospective residents, conduct tours, and handle lease negotiations while ensuring a positive experience for all residents. If you are passionate about customer service and have a knack for sales, this opportunity offers a vibrant work environment where your contributions will be valued. Join a company that prioritizes team spirit and community engagement!

Qualifications

• Experience in customer service, sales, and leasing required.
• Knowledge of federal, state, and local housing regulations.

Responsibilities

• Oversee office operations in the absence of the Property Manager.
• Perform leasing duties, including tours and qualifying prospects.
• Handle resident issues and complaints effectively.

Skills

Customer Service

Sales Skills

Conflict Resolution

Organizational Skills

Knowledge of Fair Housing Laws

Bookkeeping Knowledge

Communication Skills

Education

High School Diploma or GED

2-3 Years Experience in Property Management

Tools

Microsoft Office Suite

RealPage OneSite

Job description

Join to apply for the Leasing Consultant role at LYND

3 days ago Be among the first 25 applicants

Join to apply for the Leasing Consultant role at LYND

Job Summary

The Assistant Property Manager reports to and is responsible for assisting the Property Manager. Primary responsibilities include operational goals, generating satisfactory cash flow, customer service with current and prospective residents; leasing apartments; office management, and support.

Job Summary

The Assistant Property Manager reports to and is responsible for assisting the Property Manager. Primary responsibilities include operational goals, generating satisfactory cash flow, customer service with current and prospective residents; leasing apartments; office management, and support.

Duties/Responsibilities

• In the absence of the Property Manager, the Assistant Property Manager oversees the office and shall become responsible for all funds pertaining to the property and must ensure daily bank deposits are made.
• Supports, coordinates, and facilitates leasing, resident retention, concessions, and customer service activities.
• Performs leasing of units, including generating traffic and responding to telephone and internet inquiries.
• Interacts with prospective residents by providing tours, qualifying prospects, and closing sales by obtaining rental applications and deposits.
• Negotiates new leases and renewals per specifications of the property owner and Property Manager. Maintains resident files. Ensures timely move-in for new residents.
• Always displays a friendly and courteous attitude towards residents, clients, and guests. Maintains and promotes a positive attitude with other employees. Contributes and acts as a team player.
• Provides satisfactory results to current residents regarding maintenance requests, resident call-backs to check on maintenance work performed, assists with ordering parts, supplies, and services within budget. Returns after-hour calls duties as required.
• Collects rent from residents and posts into RealPage OneSite.
• Gathers information and completes reports in a timely manner, including computation reports, move-out reports, vacancy reports, traffic reports, market surveys, and weekly activity reports.
• Contacts delinquent residents and communicates late notices and eviction notices. Adheres to company policies and procedures if rent is not received within a specified period.
• Distributes renewal notices to current residents.
• Assists with resolving resident issues and complaints.
• Assists with planning and attends social and other community events for residents.
• Ensures adherence to policies and safety rules; complies with policies for reporting incidents.
• May inspect vacated units to assess needed repairs and replacement. Monitors the property landscape and other attributes to identify and report potential safety hazards and concerns and ensure quality property aesthetics.
• Completes paperwork and follows processes for households with rental assistance vouchers, when applicable.
• Process purchase orders and invoices and send them to accounting.
• Always display a friendly and courteous attitude with other employees. Never confronts a supervisor or other employee in front of residents.
• Performs other job duties as assigned by the Property Manager or operations to meet the needs of the business.
• Must abide by Standard Operating Procedures (SOP) for rent collections.
  
  

Skills/Abilities

• Familiar with federal, state, and jurisdictional laws and regulations concerning multi-family housing and Fair Housing.
• Sales knowledge, skills, and ability to sell products and services to existing customers.
• Generates traffic for prospective residents, makes appointments with prospects, qualifies prospects, and sells them on the merit of the property to close the lease.
• Processes lease applications and all paperwork associated with generating a lease.
• Customer service and conflict resolutions skills to overcome objections and resolve issues.
• Knowledge of general bookkeeping, accounting practices, and property management business procedures.
• Organizational skills to maintain records and schedules.
• Skill and ability to communicate verbally, clearly, concisely, and in writing.
• Proficiency with Microsoft Office applications (MS Word, Excel, Outlook, and PowerPoint). Ability to learn and operate RealPage OneSite.
• Ability to maintain confidentiality and maintain appropriate discretion.
  
  

Administrative Requirements

• Ensures adherence to policies and safety rules; complies with policies for reporting incidents.
• Adheres to a varied work schedule, including weekends and some holidays, as required due to business necessity.
• Attends and participates in training programs and events.
• Performs other related duties as assigned to meet the needs of the business.
• Assists with marketing efforts in the community to promote positive awareness of the property and increase the traffic of prospective residents.
• Promotes positive resident relations and provides customer service and responsiveness to resident needs and concerns.
  
  

Education And Experience

• High school diploma/GED; or two to three years related experience in property management, leasing, and/or hospitality or related experience in the customer service industry, sales/marketing, or an equivalent combination of education and experience.
• Experience in customer service, sales, and/or leasing required.
  
  

Lynd Management Group, LLC does not discriminate based on race, color, religion, age, gender identity or expression, national origin, disability, veteran status, sexual orientation, marital status, or any other classification protected by Federal, state, or local law. Any information provided will be used only in the compilation of data for EEO/Affirmative Action reporting. Completion of this data is voluntary and will not affect your opportunity for employment and/or terms or conditions of employment.

Lynd Management Group, LLC participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Lynd Management Group, LLC participa en E-Verify y proporcionará al gobierno federal la información de su Formulario I-9 para confirmar que usted está autorizado para trabajar en los EE.UU.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Management

Referrals increase your chances of interviewing at LYND by 2x

Sign in to set job alerts for “Leasing Consultant” roles.

Leasing Consultant - Part Time | MAA Energy Park

LEASING CONSULTANT - Enclave at Lake Pointe

Leasing / Sales Consultant - The Woodlands

Leasing / Sales Consultant - The Woodlands

Houston, TX $70,000.00-$85,000.00 3 days ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.