Leasing Consultant

Weidner Apartment Homes; Grand Prairie (TX); On-site; USD 22,000 - 30,000; Full time

Job summary

Weidner Apartment Homes is seeking a Leasing Consultant at Ranchlands, to connect with prospective and current residents with a warm, energetic approach. You will coordinate marketing, leasing and renewal strategies to hit occupancy and revenue targets, while delivering top-tier customer service.

Ideal candidates manage time well, stay detail-oriented, and collaborate with teammates. A valid driver’s license and reliable transportation are required, with willingness to work flexible hours and at

Qualifications

• Prior customer service experience required.
• Able to work in a fast-paced environment.
• Strong communication via phone, email, and text.
• Proficient with Microsoft Word, Excel, PowerPoint, Outlook.
• Experience with Yardi and Paycom preferred; willing to learn new software.

Responsibilities

• Walk marketing tour path and present available apartments.
• Respond to resident and prospective resident inquiries promptly.
• Schedule viewing appointments and convert calls to visits.
• Navigate the application process with applicants after tours.
• Review and process applications promptly upon receipt.
• Maintain traffic in the lead queue and follow up on results.
• Collaborate with team to ensure market-ready spaces and amenities.

Skills

Customer service

Time management

Team player

Professional communication

Microsoft Office

Tools

Yardi

Paycom

Excel

Job description

Position Summary

As a Leasing Consultant, you are a dynamic professional who easily relates and communicates with prospective and current residents of your community. With a warm and energetic personality, you will consistently find joy in creating lasting and positive impressions. This role is responsible for coordinating the communities marketing, leasing and renewal strategies to achieve occupancy and revenue retention goals. A successful Leasing Consultant is able to manage their time effectively, is detail oriented, a trustworthy team player, and takes pride in their work. In addition, this position needs to be accountable and attentive to provide excellent customer service skills when interacting with residents, associates and vendors.

Ranchlands

Position Summary

As a Leasing Consultant, you are a dynamic professional who easily relates and communicates with prospective and current residents of your community. With a warm and energetic personality, you will consistently find joy in creating lasting and positive impressions. This role is responsible for coordinating the communities marketing, leasing and renewal strategies to achieve occupancy and revenue retention goals. A successful Leasing Consultant is able to manage their time effectively, is detail oriented, a trustworthy team player, and takes pride in their work. In addition, this position needs to be accountable and attentive to provide excellent customer service skills when interacting with residents, associates and vendors.

Primary Responsibilities

• Walk marketing tour path, open target viewing apartments, ensure clean and rent ready apartments, model homes and community amenities
• Respond to resident and prospective resident calls and emails promptly in the morning
• Answer incoming calls, convert phone calls into walk in traffic, set viewing appointments
• Tour prospective residents with energy and enthusiasm the Weidner way
• Ensure successful leasing by facilitating the application process at the end of the tour
• Review and process all applications immediately upon receipt
• Timely and respectful communication with applicants upon receiving results
• Follow Weidner Move In Experience with all approved applicants
• Maintain and follow up on traffic in queue
• Shop competitive properties at least monthly; Adhere to daily marketing and leasing strategies
• Ensure market ready apartments, common areas and amenities are clean and maintained daily to Weidner’s quality standards

Qualifications

Qualifications

• Prior customer service experienced required
• Complete tasks in a safe and efficient manner
• Ability to work in a fast-paced environment with strong motivation to learn & contribute on a daily basis
• Able to give professional directions clearly in person, over the phone, email, and text
• Experienced in Microsoft products preferred (Word, Excel, PowerPoint and Outlook)
• Yardi and Paycom experience preferred; Willing and able to learn new software programs
• Follow Weidner’s Mission, Vision and Values and comply with all Weidner policies and procedures as well as all Fair Housing, local, state/province, and federal laws
• Prompt, regular attendance; wear company dress code / uniform & maintain professional appearance at all times
• Work effectively and cooperatively in a team environment and/or independently
• Ability to work outside of normal scheduled hours as needed
• Willing and able to be assigned to other Weidner properties as needed
• Working knowledge of English; detail oriented, well organized
• Must agree to a criminal background check and sign an agreement for voluntary drug testing
• Must have access to personal vehicle and/or reliable transportation, at all times
• Driver’s license, vehicle and vehicle insurance must be valid and unexpired at all times and match the country in which associate will work