Leasing Consultant

Jones Street; Conshohocken (Montgomery County); On-site; USD 40,000 - 50,000; Full time

Job summary

Jones Street is seeking a Leasing Consultant in Conshohocken to provide exceptional customer service and oversee the leasing process for the community. Key responsibilities include managing site tours, preparing lease documents, and ensuring high occupancy rates.

The ideal candidate will have 1–2 years of sales experience, excellent communication skills, and a deep understanding of market trends. A professional appearance and a valid driver’s license are required.

Qualifications

• 1–2 years of sales experience in a relevant environment.
• Proficient in Microsoft Office Suite.
• Excellent written and verbal communication skills.

Responsibilities

• Oversee the entire leasing process including site tours.
• Prepare and execute lease documents.
• Optimize occupancy and analyze real estate market trends.
• Respond to resident problems and ensure resolution.

Skills

Sales experience

Computer skills

Communication skills

Organizational skills

Time management

Reliability

Familiarity with Yardi

Tools

Microsoft Office Suite

Social media platforms

Job description

Description

The Leasing Consultant plays an integral role in the overall success of the community by providing high-quality customer service to both current and prospective residents. This position is responsible for overseeing the entire leasing process, which includes responding to initial inquiries, scheduling, and conducting site tours, screening applicants, and preparing and executing lease documents. The Leasing Consultant is also expected to have a strong understanding of the real estate market, evaluating and implementing methods to enhance occupancy and the overall performance of the community.

Responsibilities

• Effectively develop and implement personal sales and telephone skills
• Provide information about the apartments and the community to prospective residents and schedule visits to the community
• Responsible for the leasing process from introduction to actual occupancy and maintain communication throughout the tenancy
• Collect security deposits, rent, and all other funds associated with resident moves
• Prepare all lease documentation while following qualification, screening, and acceptance of applicant procedures
• Work to optimize occupancy while maintaining effective lease rent and increasing community traffic, while maintaining closing ratio goals
• Maintain prospect, traffic, and leasing data in the database
• Retain thorough product knowledge of market competition, prepare monthly competitive survey reports, and analyze real estate market trends in the area
• Respond to resident problems and complaints and ensure resolution of issues
• Complete service requests and communicate all requests to the Maintenance Department
• Support overall marketing efforts and offer input and suggestions regarding promotions, advertisements, etc.
• Maintain an accurate and in-depth knowledge of all aspects of the community, particularly rent and pricing information, vacancies, apartment availability, lease expirations, and square footage
• Inspect vacant apartments on a regular basis to ensure they are ready to show to prospective residents
• Conduct follow-up activity with all residents to establish positive resident relations
• Maintain open communications with the Community Manager and Maintenance Manager
• Implement or direct implementation of all applicable community policies and procedures
• Ensure compliance with all federal, state, and local laws, specifically Fair Housing regulations

Requirements

• 1–2 years of sales experience in a retail, hospitality, or multi‑family environment
• Proficient computer and software skills, specifically Microsoft Office Suite
• Excellent written and verbal communication skills
• Experience with social media and marketing platforms preferred
• Strong organizational skills and ability to multi‑task in a fast‑paced environment
• Excellent time management skills and ability to prioritize work
• Trustworthy and reliable – sensitivity to confidential matters is required
• Must have a valid driver’s license and valid vehicle insurance
• Must have a neat appearance and professional apparel
• Experience with Yardi highly preferred