Leasing Consultant

Mission Rock Residential; Columbia (MD); On-site; USD 29,000 - 30,000; Full time

Benefits offered by this job

Bonus opportunity

PTO + holidays incl. Floating Holiday

Housing discount program

401(k) retirement plan

Medical, dental, vision, HSA/FSA

Disability insurance

Life insurance

EAP

Job summary

Mission Rock Residential is seeking a Leasing Consultant in Columbia, MD. The role involves providing information, conducting onsite tours of the community, and leasing apartments to prospective residents while delivering excellent resident services.

Ideal candidates have 1–2 years in sales or customer service, basic math skills, and proficiency with Microsoft Office. Bilingual Spanish/English is preferred, with housing discounts and a comprehensive benefits package offered.

Qualifications

• 1–2 years sales and customer service experience.
• Basic math skills required.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Bilingual in Spanish/English preferred.

Responsibilities

• Actively participate in leasing and marketing to maximize occupancy.
• Tour community, amenities and vacant apartments with prospects and know specifications, vacancies, notices, and rental rates.
• Process resident communications including service requests, entering them into Yardi, and notifying the Service Team.
• Greet clients, prospects, and residents in a friendly, welcoming manner while complying with Fair Housing regulations.

Skills

Sales experience

Customer service

Basic math skills

PC skills (MS Office)

Bilingual Spanish/English

Tools

Yardi

Microsoft Office

Job description

Location: TIMBERS AT LONG REACH | Columbia, MD

At Mission Rock Residential, we believe that where you live matters—and so does the team that makes it feel like home.

We are more than a property management company—we’re a people-first organization that values Integrity, Accountability, Respect, Relationships, Inclusivity, Vision, and Empathy. Our I ARRIVE values guide everything we do, from how we serve our residents to how we support our team members.

We foster an inclusive workplace that celebrates diverse perspectives, empowers growth, and strengthens the communities we serve. When you join Mission Rock, you join a team that’s invested in your success and well-being.

What You’ll Do

The Leasing Consultant provides information, onsite tours of the community, with the intent to lease apartments to prospective residents; provides customer service to existing residents to make a positive impact for the property.

Your day‑to‑day may include:

• Actively participate in leasing and marketing of the community to maximize occupancy.
• Tour community, amenities and vacant apartments with prospects and have current knowledge of apartment specifications, vacancies, notices, and rental rates.
• Courteously process resident communications including service requests, entering the request into Yardi and communicate the request to the Service Team.
• Stand to meet and greet clients, prospects, and residents in a friendly and welcoming manner, always conforming to Fair Housing regulations.

Requirements

What You Bring

• 1-2 years sales and customer service experience.
• Basic math skills required.
• Competence in personal computer skills, Microsoft Office, (including Word, Excel, and Outlook).
• Bilingual in Spanish/English preferred.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

What We Offer

We believe in taking care of our team the way they take care of our residents. That’s why we offer:

• Bonus opportunity (position dependent)
• Generous paid time off, including 13 paid holidays (with a Floating Holiday and Volunteer Day), accrued sick time, and 15 days (120 hours) of vacation in the first year
• Housing discount program*
• 401(k) retirement plan with company match
• Comprehensive medical, dental, and vision coverage, plus HSA with employer contribution and FSA options
• Employer-sponsored short-term and long-term disability coverage
• Company-paid life insurance
• Optional ancillary benefits, including critical illness, hospital indemnity, and accident insurance
• Employee Assistance Program (EAP)

*Housing discount based on availability and prior ownership group approval

The expected compensation range for this position is $21.00 – $21.50, which includes base pay plus variable incentive pay, if eligible. This range represents a good faith estimate for this position. The specific compensation offered to a candidate may vary based on factors including, but not limited to, the candidate’s relevant knowledge, training, skills, work location, and/or experience.

Mission Rock Residential is an equal opportunity employer. We do not discriminate on the basis of race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran (U.S.) status.

The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, in accordance with applicable laws.

**The Application deadline is 10/17/26 if a candidate is not selected by that date later applications may be considered**