Leasing Consultant

GoldOller Real Estate Investments; Cincinnati (OH); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Commission opportunities

Job summary

GoldOller Real Estate Investments seeks a Leasing Consultant to be the primary contact for prospective and current residents, delivering exceptional customer service and fostering positive resident relationships. This on-site role involves leasing available homes, supporting marketing efforts, and ensuring a welcoming, professional community representation.

The position emphasizes occupancy goals, collaboration with the Community Manager, and adherence to housing regulations, with the potential

Responsibilities

• Leasing available apartment homes and meeting occupancy goals.
• Deliver exceptional customer service to prospective and current residents.
• Support marketing initiatives and resident retention efforts.
• Represent the community in a welcoming, professional manner.
• Follow up on delinquencies and assist with notices as needed.
• Maintain leasing office organization and complete reports and software entries on schedule.

Skills

Customer service

Communication

Teamwork

Job description

At GoldOller, "This is Home" isn't just our motto; it's the way we show up every day. On-site, your work is more than a job; it's the heart of our communities. It's leading with care, creating spaces where residents truly feel at home, and building relationships that last. We believe great teams thrive on support, creativity, and shared purpose, which is why we invest in your growth, celebrate innovation, and lift each other up. Ranked among the top in ORA Power Rankings and rated 4.6 on Glassdoor by our own employees, GoldOller is more than a workplace; it's a place where you belong, where your impact matters, and where your career can grow.

GoldOller is always looking for talent to join our team. This posting is designed to build a pipeline of qualified candidates for current and future opportunities throughout our portfolio. While there may not be an immediate opening in every location, applicants will be considered as positions become available.

Position Purpose:

The GoldOller Leasing Consultant serves as the primary point of contact for prospective and current residents, delivering exceptional customer service and fostering positive resident relationships. This position is responsible for leasing available apartment homes, supporting marketing initiatives, resident retention efforts, and ensuring a welcoming and professional representation of the community.

This position has the potential to earn over $1,000 in commissions per month!

Duties & Responsibilities

Financial

• Support the Community Manager in meeting occupancy, rental income, and renewal goals.
• Promptly collect and post all revenue (application fees, admin fees, deposits).
• Assist in following up on delinquencies and preparing/delivering notices.
• Identify and report lease violations; assist with corrective actions as directed.

General Administrative / Office

• Serve as a positive representative of GoldOller at all times.
• Communicate regularly with the Community Director regarding community needs.
• Enforce lease agreements, Fair Housing laws, safety codes, and local ordinances.
• Maintain professional appearance and positive attitude.
• Complete all reports and software entries accurately and on schedule.
• Keep the leasing office clean, organized, and businesslike.
• Use company equipment responsibly.
• Attend meetings, required training, and complete safety checklists.
• Perform additional duties as assigned.

Team Support, Recruiting & Employee Development

• Promote strong resident relations by assisting with complaints and rent collection.
• Encourage teamwork to help the community reach its goals.
• Support training by reinforcing company policies,