Leasing Consultant

Guardian Properties LLC; Augusta (GA); On-site; USD 30,000 - 38,000; Full time

Job summary

Guardian Properties LLC is seeking a friendly, detail-oriented Leasing Agent to support day-to-day property operations, fill vacancies, conduct tours, and deliver an exceptional customer experience.

No prior leasing experience required—training provided—but a strong service mindset and solid communication skills are essential to guide applicants through the leasing and application process, manage inquiries, and coordinate move-ins.

Qualifications

• High school diploma or equivalent.
• Leasing, Customer service or Sales experience preferred.
• Strong interpersonal and communication skills.
• Comfortable using computers, mobile apps, and digital platforms.
• Detail-oriented with strong organizational and time management skills.

Responsibilities

• Schedule and conduct in-person and virtual property tours.
• Showcase community features and apartment amenities.
• Guide applicants through the leasing and application process.
• Prepare and explain lease agreements and documentation.
• Manage and update online listings and marketing materials.
• Support marketing efforts, including social media and outreach.
• Greet and assist prospective residents in a professional and friendly manner.
• Provide accurate information on availability, pricing, and lease terms.
• Respond to inquiries promptly and coordinate move-ins.

Skills

Leasing

Customer service

Sales experience

Interpersonal skills

Communication skills

Organizational skills

Time management

Tech-savvy

Education

High school diploma or equivalent

Job description

About Guardian Properties

Guardian Properties is a subsidiary of Collective Residential, dedicated to delivering exceptional living experiences through proactive property management and community engagement. With a commitment to quality, integrity, and resident satisfaction, Guardianoperatesresidential communities that blend comfort, service, and efficiency. Our mission is to provide homes our residents love whilemaintainingproperties that reflect pride, safety, and value.

About the Role

The Leasing Agent plays a key role in supporting day-to-day property operations by helping fill vacancies, guiding prospective residents through the leasing process, and delivering an exceptional customer experience. This is a full-time, non-exempt position ideal for someone who is personable, organized, and comfortable using technology.

This roleis responsible formanaging inquiries, conducting tours, supporting leasing activities, and ensuring a smooth and positive experience for prospects and residents. No priorleasingexperience isrequired—training is provided—but a strong customer service mindset is essential.

Key Responsibilities

Leasing & Marketing

• Schedule and conduct in-person and virtual property tours

• Showcasecommunity features and apartment amenities

• Guide applicants through the leasing and application process

• Prepare and explain lease agreements and documentation

• Manage and update online listings and marketing materials

• Support marketing efforts, including social media and outreach

Customer Service & Resident Experience

• Greet andassistprospective residents in a professional and friendly manner

• Provideaccurateinformation on availability, pricing, and lease terms

• Respond to phone, email, and online inquiries promptly

• Deliver a positive and seamless pre-move-in experience

• Assistwith lease renewals and move-in coordination

Operations & Administrative Duties

• Prepare units for showings and ensure readiness

• Conduct property inspections for cleanliness and presentation

• Maintainaccuraterecords of leads, applications, and leases

• Collect and document application fees, deposits, and rent payments

• Update leasing systems and databases

• Support reporting on leasing activity and performance metrics

Compliance & Communication

• Ensure compliance with Fair Housing regulations

• Communicate effectively with residents, team members, and leadership

• Maintain professional and clear documentation of all interactions.

• High school diploma or equivalent required

• Leasing, Customer service or Sales experience preferred

• Strong interpersonal and communication skills

• Comfortable using computers, mobile apps, and digital platforms

• Detail-oriented with strong organizational and time management skills

• Friendly, dependable, and self-motivated

• Willingness to learn leasing processes and property management systems