Leasing Associate (Multifamily)

Lion Real Estate Group; Charlotte (NC); On-site; USD 35,000 - 50,000; Full time

Job summary

Lion Real Estate Group seeks a customer-service driven Leasing Associate for its Charlotte portfolio. This role focuses on presenting features of apartments, securing leases, and ensuring resident satisfaction. Ideal candidates will demonstrate strong sales abilities, organizational skills, and a commitment to providing exemplary customer service.

Benefits

Medical Insurance (77% premium paid)

Dental Insurance (99% premium paid)

Vision Insurance (99% premium paid)

401(k) Retirement Savings Plan (6% match)

Paid Time Off Policies

Paid Parental Leave

Employee Assistance Program

Volunteering Program

Perks and Rewards Program

Qualifications

• 1+ year leasing or sales-related experience.
• Experience in multifamily property management highly preferred.
• Valid driver's license required.

Responsibilities

• Greet clients and secure lease agreements.
• Market and lease apartments, prepare leases for move-in.
• Maintain knowledge of local market conditions and competencies.

Skills

Customer service

Sales

Communication

Organizational skills

Time management

Bilingual (English/Spanish)

Negotiation

Education

High School Diploma or equivalent

Tools

Yardi

Microsoft Office Suite

Job description

Lion Real Estate Group is seeking a sales a customer service driven Leasing Associate to join the team within our Charlotte, North Carolina portfolio of owner-operated apartment communities.

Lion Real Estate Group, established in 2007 by Jeff Weller and Mory Barak, is a US-based investment firm with a niche focus on acquiring B/C multifamily assets in the Sun Belt states. The co-founders have completed $2.5 billion of real estate transactions and have office locations in Dallas, TX (headquarters), Los Angeles, CA and Nashville, TN.The firm currently owns and operates over 6,800 units across 29 multifamily properties located in the Los Angeles, Nashville,Dallas, Austin, Houston, Atlanta, and Charlotte markets.

(Recruiters/Agencies: Please do not respond to this ad.)

Lion Real Estate Group - BENEFITS OFFERED:

• Medical Insurance (77% of employee/dependent premium paid by Lion)
• Dental Insurance (99% of employee premium paid by Lion)
• Vision Insurance (99% of employee premium paid by Lion)
• Voluntary Plans including Life/AD&D, Accident, Critical Illness, Hospital Indemnity, and Pet Insurance
• Third-Party Dedicated Benefits Concierge (TouchCare)
• 401(k) Retirement Savings Plan (6% Company Match)
• Paid Time Off Policies:
• Vacation
• Sick Leave
• Bereavement Leave
• Holidays (New Years Day, MLK Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving Day, Christmas Day)
• Paid Parental Leave
• Employee Assistance Program
• Volunteering Program including VTO
• Perks andRewards Program
  
  

Leasing Associate- JOB PURPOSE:

Serves as the community’s sales representative whose primary duties include greeting clients and presenting all features, amenities, and benefits in a professional manner to properly secure lease agreements from qualified persons. The leasing associate is a highly customer-service oriented position that strives to make current and prospective residents feel welcome and comfortable within the community.

Leasing Associate- ESSENTIAL FUNCTIONS:

• Establishes and maintains the best possible occupancy of the apartment community through leasing and marketing activities
• Markets and leases apartments in accordance with Company policies and procedures
• Shows and demonstrates available apartments, including Open Houses, during business hours and weekends (Saturdays only)
• Prepares leases for move in and oversees the signing of leases by new residents
• Assists in completion of monthly administrative tasks and ensures community's documents and files are organized and complete
• Maintains detailed knowledge of local market conditions and identifies area competitors in order to complete market surveys and stay abreast of market trends
• Assist supervisor in day-to-day operations at the community
• Maintains day-to-day communications with Supervisor
• Reviews move-in, move out, and renewal documents and files for accuracy and compliance with company and government policies and ensures it is entered timely into Yardi
• Ensures residents files are properly maintained
• Assists with monitoring resident satisfaction through follow-up calls, emails, or meetings to ensure a positive living experience
• Helps to ensure the physical well-being and curb appeal of the apartment community
• Assists in eliminating lost revenues due to vacancies by executing timely turnover and adhering to traditional and creative marketing protocols to lease apartments
• Maintains annual fair housing certification (via Gracehill)
• Maintains regular and consistent attendance according to required work schedule decided by the Company
• Provides exemplary customer service to residents, prospects, and guests and represents the Company in a professional manner at all times
  
  

Leasing Associate- REQUIRED SKILLS/ABILITIES

• Bilingual (English/Spanish) preferred, but not required
• Excellent verbal and written communication skills. (English)
• Excellent interpersonal and customer service skills
• Excellent organizational skills and attention to detail
• Excellent time management skills with a proven ability to meet deadlines
• Strong sales and negotiating skills
• Ability to create and maintain strong prospect and resident relationships
• Team player with ability to work well with others
• Ability to work independently, prioritize duties, manage time efficiently, and multi-task
• Ability to function well in a high-paced and at times stressful environment
• Proficient with Microsoft Office Suite or related software
• Proficient with Yardi or similar property management software
• Must be available to work on weekends (Saturdays only)
  
  

Leasing Associate- EDUCATION & EXPERIENCE:

• High School Diploma or equivalent
• 1+ year leasing or other sales-related experience
• 1+ year of experience in multifamily property management highly preferred
• Must have valid driver’s license
  
  

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