Leasing Assistant - Trotwood

DBC REAL ESTATE MANAGEMENT LLC; Trotwood (OH); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading real estate management firm in Trotwood is seeking a part-time customer service representative to assist potential residents in finding their homes. The role demands strong negotiation skills, product knowledge, and the ability to maintain high service standards in handling inquiries and generating leases.

Qualifications

• High school diploma required, Bachelor’s preferred.
• 3-5 years industry sales experience is a plus.

Responsibilities

• Provide customer service to retain residents and lease properties.
• Engage prospects and log activity into company databases.
• Communicate effectively about property benefits and features.

Skills

Negotiation

Self-confidence

Product knowledge

Client relationships

Education

High school diploma, GED, or equivalent

Bachelor’s degree in marketing, promotions, advertising sales, or business administration

Job description

• Provides current and prospective residents with the best possible customer service to retain residents and lease properties.
• Discovers, engages, and advances each prospect and follows up until they have set an appointment, found a home within our portfolio, or decided not to move.
• Displays high integrity and professionalism at all times in dealing with residents, prospects, employees, and outside contacts.
• Handles incoming sales by phone, email, and online chat.
• Provides information regarding specific communities and services offered to generate leases for the sites.
• Log all activity into company-provided databases (Spherexx, Podium, etc.) promptly and accurately.
• Accurately communicates the benefits and features of the property.
• Courteously provides accurate information to residents and prospects and fills all reasonable requests or requirements.
• Maintains the company’s customer service and sales standards.

Qualifications/Skills:

• Negotiation
• Self-confidence
• Product knowledge
• Client relationships

Education, Experience, and Licensing Requirements:

• High school diploma, GED, or equivalent required
• Bachelor’s degree in marketing, promotions, advertising sales, or business administration preferred
• Three to five years of industry sales experience is a plus

Job Type: Part-Time24 to 28 hours Per week